Operations Associate (Redwood City)

Job Type

Full Time




Redwood City
United States


About KIPP Excelencia Community Prep 

KIPP Excelencia Community Prep is a TK-8 public charter school located in Redwood City that opened its doors in summer 2015. The school began with transitional kindergarten (TK), kindergarten, first, and fourth grade and adds an additional grade each year until it is serving transitional kindergarten through eighth grade. KIPP Excelencia is currently co-located at Hoover and Taft Elementary Schools for the 2018-2019 school year. The mission of KIPP Excelencia Community Prep is to inspire and empower all children so that they are successful through college and impact their communities.

Position Overview

The Operations Associate will play a critical role in maintaining the systems that support excellent teaching and learning. S/he will manage the front office and serve as the first point of contact for any students, families, staff, or visitors in the office. Additionally, the Operations Associate will “pound the pavement” and engage new families in the Redwood City neighborhood community to register students at KIPP Excelencia Community Prep. They must also passionately believe in the value of a KIPP education and have the ability to enthusiastically share that vision and belief with others. This position is an excellent opportunity for a highly driven self-starter to support a high-performing school. 

The Operations Associate reports to the Operations Manager. This is a full-time, non-exempt position with the full scope of benefits. It is available immediately.

Roles and Responsibilities

Manage front office and incoming visitors

  • Own the creation of a welcoming, organized front office that reflects school values and culture
  • Manage inventory of office supplies, student store items, textbooks, uniforms, and other materials
  • Serve as the point person for first aid and student medication
  • Assist with managing the school’s finances, including assisting with school fees, deposits, cash management, and purchasing

Manage student attendance and data

  • Track daily student attendance accurately, including distributing tardy slips, checking records, and compiling attendance documentation
  • Arrange morning calls home to students who are absent, and if needed, coordinate absent students’ homework drop-off and pick-up
  • Support a culture of high attendance by tracking unexcused absences, managing truancy documentation, and scheduling truancy meetings
  • Maintain complete and accurate student records in cumulative folders and in PowerSchool
  • Support with compiling academic data for report cards, transcripts, and other documents

Support student enrollment

  • Support student recruitment activities and school events (e.g. open houses, information sessions)
  • Manage all incoming applications and enrollment paperwork for new and returning students
  • Help prepare application data and communications for the enrollment lottery
  • Own specific parts of the enrollment process, such as scheduling family meetings or managing all incoming new student enrollment paperwork
  • Support relationships with the school district, community organizations, and other entities as it relates to student enrollment

Support communications systems

  • Help prepare weekly bulletins in English and Spanish to distribute to team & family
  • Assist in the preparation of all parent communications, including letters and report cards
  • Assist in maintaining updates and newsletters on the school website
  • Manage communication systems with families by sending out mailings and using the SchoolMessenger system for school events

Support school leadership with creating a joyful learning environment

  • Support with furnishing and decorating the facilities to model school values and culture
  • Support with implementing school safety plans and procedures
  • Assist with on-campus and off-campus school events, including student field trips
  • Assist with other tasks and projects as assigned

Skills and Qualifications

  • High school diploma required
  • Spanish fluency required
  • Knowledge of the local community + neighborhoods
  • Minimum 1 years of work experience, 2 or more years strongly preferred
  • Demonstrated proficiency with Microsoft Word and Microsoft Excel
  • Ability to self-direct, prioritize and multi-task among competing goals
  • Demonstrated ability to work well with others and build relationships across teams
  • Excellent written and verbal communication skills with keen attention to detail
  • Unquestioned integrity and commitment to KIPP Bay Area Public Schools’ mission and values



We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.

Professional Level

None specified

Minimum Education Required

No requirement