Make-A-Wish® New Jersey, creating life-changing wishes for children battling critical illnesses in the Garden State with the belief that a wish experience can be a game-changer, seeks a full-time Vice President of Program Services to join our team at our Monroe Township, NJ castle facility. This is a great opportunity to share in the power of a child’s wish come true, at one of the leading Make-A-Wish chapters in the country, as well as play a crucial role in our success, make an immediate impact, and experience profound job satisfaction and fulfillment.
Primary Duties: Responsible for developing, overseeing, and executing the goals and objectives of the Program Services/Mission Delivery departmental campaigns and strategies to ensure all qualified children receive a life-changing wish experience. The position is responsible for program quality through compliance with policies and guidelines established nationally and locally, and collaboration with the national organization, peer chapters and MAWNJ staff to achieve best practices. Reporting directly to the Chief of Staff, duties include leading the strategic process for balancing the mission goals with the business needs, by prioritizing and fulfilling monthly and annual wish goals, ensuring fiscal responsibility through planning and supervision of wish budgets, maintaining the database system to track, report and analyze wish-granting, volunteer and outreach activities and maintain a healthy wish pipeline. This position includes participation on the senior leadership team which reports to the President & CEO and advocates the heart and soul of our mission, by overseeing the daily operations of the wish-granting, volunteer and medical outreach segments which serve hundreds of New Jersey children and their families each year with exceptional, life-changing wishes. The position leads a team of professionals and serves as a key resource for timely decision-making, staff mentoring and problem-solving of sensitive, complicated, and rapidly changing situations. The role involves frequent interaction with constituents, including wish children and their families, volunteers, medical professionals, vendors, donors, and board members.
Requirements: Bachelor's Degree required. Master’s Degree preferred, with 10+ years program management level experience in social work, health management or non-profit and working knowledge of childhood illnesses & treatment protocols; medical outreach and/or experience in hospital/health services, child life experience in the social services sector. Self -motivated, creative, problem-solving team player with excellent organization and interpersonal skills required. Confident, polished and professional presentation and communication skills to both large and small groups; Raiser’s Edge/Salesforce/Microsoft Office proficient; analytical skills, excellent written and oral communication skills; ability to lead a team and manage multiple projects simultaneously, achieve objectives with a sense of urgency; ability to build and sustain productive long-term relationships; possess critical thinking skills with the ability to problem solve
, independently , and as part of a team; flexibility with hours for night/weekend planned events and wish family emergencies; passion for the mission of Make-A-Wish New Jersey.
Must pass background check.
Please submit a cover letter and resume with “Vice President of Program Services” in the subject line to email@example.com. No phone calls please.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Make-A-Wish® New Jersey, creating life-changing wishes for children battling critical illnesses in the Garden State with the belief that a wish experience can be a game-changer, seeks a full-time Vice President of Program Services to…