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Group Volunteer Leader

Posted by
Cradles to Crayons
|
Newton, MA
New
|
Published 10 days ago

ABOUT CRADLES TO CRAYONS:

Cradles to Crayons (C2C) was founded in 2002, with the mission of providing children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive - at home, at school and at play. C2C is at the cutting edge of volunteer management, and through its “Giving Factory” provides unique, hands-on opportunities for people to help other people.

How Our Model Works:  Cradles to Crayons collects new and nearly new children's items through grassroots community drives and corporate donations. Donations are then processed and packaged by volunteers and are distributed to disadvantaged children through a collaborative network of social service agencies and school partners. C2C supplies these items free of charge by engaging and connecting communities that have with communities that need. While meeting the immediate needs of low-income children, Cradles to Crayons also sets a foundation for lasting change by providing meaningful, tangible volunteer opportunities to thousands of individuals and families and hundreds of corporations each year by organizing clothing collections, hosting fundraisers, or working in the "Giving Factory" warehouse.

POSITION OVERVIEW:

Volunteers are the engine that power Cradles to Crayons, from the acquisition of product at community drives, through the processing of donations, to the packaging of KidPacks. The Group Volunteer Leader conveys the Cradles to Crayons’ mission and quality standards, and provides an exceptional volunteer experience, before, during, and following the volunteer visit, to individuals and groups alike. A high quality experience for the volunteers is necessary to ensure the inflow of product, funds and volunteer labor to fulfill our mission.

The team of Group Volunteer Leaders oversees many of our 30,000 volunteers each year through all steps of their engagement process within our “Giving Factory” and special events. They are responsible for conveying the Cradles to Crayons’ mission and quality standards by providing a high quality orientation and wrap-up at giving factory shifts and events. They have a demonstrated ability to work with volunteers of all ages and abilities, and with a group of up to 30 individuals at a time.

Group Volunteer Leaders are expected to maintain an outgoing, positive attitude throughout the volunteer experience. The role is full time, with a typical schedule of Tuesday through Saturday.

MAJOR RESPONSIBILITIES:

  • Perform warehouse, inventory, and cleaning tasks as directed by the Manager on Duty
  • Model and lead a positive “One Cradles” culture, underpinned by Cradles’ Cultural Values and related behaviors
  • Achieve a high level of customer service during all stages of the volunteer experience.
  • Treat Volunteers appropriately and respectfully, customize volunteer experience to reflect ages and abilities, and be flexible to change processes to meet individual groups’ needs
  • Ensure stations are safe, clean and ‘volunteer ready’
  • Assist in training Champion volunteers, staff, and interns

REQUIRED EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES:

  • Read, speak and write fluent English, with great written and verbal skills.
  • Work proactively, independently, work under supervision, and work in a high energy and team-based and goal-oriented environment.
  • Communicate with coworkers, volunteers, and all visitors to the “Giving Factory” in a courteous and professional manner.
  • Work evening and weekend hours as necessary.
  • Easily walk up and down stairs, bend down, reach, push and pull and lift up to 30 lbs.

DIVERSITY IS OUR STRENGTH:

Diversity and Inclusiveness are core values at Cradles to Crayons, and we continuously strive to be a team where everyone feels welcome and supported. It is the policy of Cradles to Crayons to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information and/or any other protected characteristic under applicable law. Individuals from underrepresented groups are especially encouraged to apply.

Working Conditions:

This is a warehouse environment and normal changes in temperature are to be expected while working inside the warehouse or outside, on or around the loading dock. There are no hazardous or significantly unpleasant conditions.

Accommodation:

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made by Cradles to Crayons which may pose serious health or safety risks to the employee or others, or which impose undue hardships on the organization. 

ABOUT CRADLES TO CRAYONS:

Cradles to Crayons (C2C) was founded in 2002, with the mission of providing children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive - at home, at school…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 2, 2021
  • Professional Level
    Entry level

Benefits

Benefit plan includes: Medical, Dental, Vision, Life Insurance, STD, LTD, Vacation, Holidays, IRA, Wellness

Benefit plan includes: Medical, Dental, Vision, Life Insurance, STD, LTD, Vacation, Holidays, IRA, Wellness

Location

On-site
281 Newtonville Ave, Newtonville, MA 02460, USA

How to Apply

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