Job Connect Case Manager

Job Type

Full Time


Minimum: $42,702
Maximum: $42,702
Details: 20.53 per hour



Application Deadline



1501 N. 45th St
United States


The Jobs Connect HIRED Case Manager is part of the Supportive Services Team in Stabilization Services, and provides advocacy, case management, education, and connection to our Partner in United Way’s Jobs Connect Program, Cares of Washington, to support households in their path to achieving long-term housing and financial stability through employment. The Case Manager will be responsible for screening clients to determine eligibility for services, provide initial assessment and on-going, client-centered case management services using Progressive Engagement and Trauma Informed principles. The Case Manager will also coordinate services between clients and our partner, Cares of Washington, provide linkages to resources, participate in ongoing case conferencing, and maintain accurate case notes and data entry.  

65%  Provide case management, conduct assessments, and coordinate with our partner agency to facilitate employment and other resources for individuals who are experiencing  homeless in accordance with the program’s regulations. Return calls and participate in ongoing case conferencing for each program participant, offer alternate resources if not eligible, schedule intake appointments for those who are eligible. Complete data entry to track screening results including: input client notes, address circumstances related to the current crisis and work with program participants to establish an action plan for resolution of the current crisis and to ensure future stability.   

15%   Collaborate with other departments throughout the agency to identify individuals who are eligible and interested in obtaining assistance with employment and other services with our partner agency and promote this program at area Community Resource Exchanges and other opportunities in the community.

 10%   Enter case notes and client data in a timely manner that meets case management standards and funder requirements. Administer evaluations and gather feedback on program outcomes and effectiveness. Work closely with data coordinator and the Program Manager to facilitate reporting.

5%      Participate in training. Work as a team for on-going program development such as building collaborations in the community, create outreach material and program protocols. Participate in community learning circles and meetings, represent Solid Ground in the community at various meetings and trainings.

5%     Participate in program, department and agency-wide meetings and community meetings and trainings as required. 


Benefits include medical, dental, short-term and long-term disability insurance, employee assistance program, basic life insurance, voluntary vision insurance, 401(k) savings plan including agency contribution and match, holiday pay, generous paid personal leave package and tax-sheltered health care and dependent care accounts.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

To Apply: Applicants must complete the Solid Ground application form specific to this position. To find an application online, go to, click on the Job Title for this position and either complete the online application form or download the application form. You may submit your completed application at You may also leave a message on our job line at 206.694.6840 requesting a specific job application, or you may apply in person at 1501 North 45th Street in Seattle’s Wallingford neighborhood. Applicants may submit completed applications by mail to: Solid Ground, Attn: Human Resources Department, 1501 N 45th St, Seattle, WA 98103-6708.