Associate Director of Employer-Based Program (Pittsburgh)

Posted by
Year Up
Pittsburgh, PA
Published 7 days ago


The Associate Director of Employer-Based Program (Pittsburgh) will report directly to the Site Director, ensuring consistency in the delivery of excellent service to students in the Learning and Development and Internship phases. This position is responsible for leading and managing a Learning Community comprised of approximately 40 young adults throughout the full year of their participation in Year Up. The role is critical in helping to achieve the ultimate mission of providing high-quality service to the students in the community as they prepare for corporate internships, succeed in those internships and ultimately begin careers in Year Up-related job fields. Successful outcomes for this role include maintaining 85% retention during the Learning and Development phase and 75% retention in the internship phase.

The ideal candidate will be a strong and effective communicator who can expertly navigate a variety of responsibilities and ensure strong program outcomes. The candidate will have a passion for working with young adults. The candidate will also be a positive and collaborative leader who has a problem-solving mindset, will thrive in a fast-paced environment, and is comfortable with ambiguity. This position requires an understanding of the unique opportunities and challenges of operating a high-caliber youth and workforce development organization in an existing higher education institution and the ability to inspire young adults by fostering an environment of learning, development, and innovation.

To be successful in this role, one must thrive in a fast-paced environment, enjoy leading strategic efforts to constantly and consistently improve the site's program performance, and have experience in quickly scaling programs with a willingness to change. This position requires an understanding of the unique opportunities and challenges of operating a high-caliber youth and workforce development organization within an existing corporate partner and have the ability to inspire young adults by fostering an environment of learning, development, and innovation. The ideal candidate will bring excellent communication and management skills, the ability to interface with students, cross-functional departments, an employer partner and outside stakeholders, as we work to achieve our mission. The Associate Director of Employer-Based Program (Pittsburgh) will be a resourceful problem solver who is nimble, able to resolve issues and effectively plan for program success.

In keeping with Year Up's values, the Associate Director of Employer-Based Program (Pittsburgh) will also have the opportunity to interact with students as an advisor, group facilitator, and advocate, participating in creating and sustaining a positive educational environment.


Drive Student Success

  • Serve as a role model by reflecting and maintaining Year Up culture and embodying our values and operating principles while preparing students for corporate internships
  • Teach and assess students in a weekly "Career Development and Interpersonal Relations" course
  • Oversee student performance to ensure seamless transition from Learning and Development phase to the Internship phase
  • Collaborate with cross-functional teams and all Learning Community members to identify and respond to student needs; ensure students receive high-quality services and individualized support
  • Drive the development and management of individualized student performance and professional development plans in coordination with stakeholders to ensure student success

Program Management

  • Manage the day-to-day and annual operations of the Learning Community, including the calendar and staff assignments/accountabilities
  • Plan, lead, and facilitate new student orientation; in collaboration with the Admissions team, oversee student transition into the program, lead activities and ensure that students become acquainted with resources, staff, and program expectations
  • Achieve key program outcomes including goals for student performance in a corporate environment, retention, and satisfaction
  • Stay abreast of the nuances of different corporate cultures in order to develop the necessary training supports to ensure that students make an effective transition from on-site coursework to internship and long-term career success

Learning Coach

  • Work with students to design group and individualized learning plans and monitor progress
  • Design intervention plans to support students in their academic journey and ensure internship and career readiness in partnership with Program staff
  • Work in partnership with the lead Learning Coach and Year Up program team to highlight student academic wins and address concerns
  • Support students' academic journey by removing barriers and pointing them to resources
  • Provide check-ins and support structures that complement the student online learning experience (i.e. quizzes, projects, study groups, etc.)

Site Team/Learning Community Member

  • Serve as a coach for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • Experience in the design, development, and delivery of adult education and/or with Year Up's target population (at-risk young adults aged 18-24) is highly desirable
  • Minimum 6-7 years overall work experience preferred
  • Comfort in a fast-paced, dynamic, complex start-up and/or entrepreneurial environment
  • Outstanding communication skills with the ability to build, cultivate, and leverage personal and professional networks and relationships, develop and deliver successful presentations, and collaborate and negotiate effectively
  • Demonstrated ability to lead teams and to administrate multiple projects and tasks simultaneously, prioritizing and delegating as needed
  • Clear communication style and openness to feedback and coaching
  • Strong organizational and time management skills with exceptional attention to detail and follow-up
  • Previous work in student affairs, first-year orientation, college guidance counseling, residence life, multiculturalism/diversity, or related higher education roles
  • Coaching ability and high comfort level in having one-on-one coaching conversations with staff and students alike
  • Sound judgment, maturity and the ability to handle sensitive and confidential information with discretion
  • A passion for working with young adults, an unshakable belief in their potential, and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion

Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults-no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country-a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults; and changing systems that perpetuate the opportunity gap. Year Up's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 35,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.


Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.


Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.


The Associate Director of Employer-Based Program (Pittsburgh) will report directly to the Site Director, ensuring consistency in the delivery of excellent service to students in the Learning and Development and Internship…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    October 10, 2021




Pittsburgh, PA, United States

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