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Transitional Housing, Community Manager

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Published 20 days ago

Organization Overview


United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care.

Founded over 40 years ago, United Friends’ is a leading provider of youth development services to current and former foster youth in Los Angeles County. Through its housing and education programs, the organization has helped thousands of young people imagine and actualize their own dreams and futures. All programs are grounded in a relational model. At United Friends, youth build long-lasting, developmental relationships between young people and caring adults, as well as connections to nourishing peer and community support systems. Around those relationships, United Friends wraps an array of supportive services to help youth successfully transition to adulthood. Operating 11 housing sites around the county, United Friends’ housing program provides current and former foster youth with a stable place to live and targeted services that promote their long-term economic stability and wellness. Serving students from the sixth grade through college competition, United Friends’ education program reverses abysmal educational outcomes for foster youth by ensuring they graduate from high school and college. As a result of services, United Friends alumni have greater housing and economic stability, higher educational attainment and a stronger sense of community and emotional wellbeing.


Position Overview

United Friends of the Children’s Pathways Housing Programs provides residents, ages 18-24, with housing and support services as they seek to obtain stable and secure housing, education, and employment. Reporting to the Housing Director, the Community Manager will be responsible for creating a positive community experience for United Friends’ housing programs. The Community Manager will coordinate community-building efforts, including events and life skills programming, oversee housing and property management, and develop strategic relationships with external partners (i.e., resource agencies and employers). In partnership with the team, the Community Manager will build opportunities for residents to engage in relationships with each other, the Pathways program, and the surrounding community that will positively affect their ability to thrive.

United Friends currently implements a hybrid work environment; whereas, our staff’s residence is their primary place of work. This position will work full-time hours, Monday-Friday and weekends and evenings as needed. The Community Manager will work primarily from the Whittier housing cluster sites. The Community Manager will work four days per week at the housing site, and work remotely one day per week. Travel between United Friends’ housing sites across Los Angeles County is required. The ideal candidate will be a visionary leader who brings critical thinking, creativity, initiative, good judgment, integrity, and a deep commitment to social justice and equity – along with a sense of humor – to the work.


Duties and Responsibilities

Community Engagement

●      Collaborate with Pathways Team members to maintain an engaged, safe, and thriving community.

●      Lead weekly site-based team meetings to identify and address community and facility needs and opportunities.

●      Build and maintain meaningful relationships with residents; promote personal growth, independence, responsibility, and accountability and inspire individuals to reach their full potential.

●      Lead team meetings with residents to identify areas of growth and improvement.

●      Plan and implement dynamic community events and opportunities that bring Pathways community members together to engage in meaningful relationships.

●      Respond quickly and appropriately to occurrences and critical incidents at United Friends housing sites.

●      Embrace United Friends’ high-performance standard in all housing and facilities operations by partnering with our Property Management department in maintaining property conditions and resident compliance.

●      Partner with the Intake and Outreach Team to create strategic linkages between residents and alumni.

●      Build and maintain strategic partnerships with internal and external stakeholders and potential community partners to enhance the opportunities available to United Friends’ program participants.

●      Represent United Friends’ interests and mission in the broader community.


Leadership and Program Management

●      Understand and interpret the program’s contractual, ethical, and legal obligations.

●      Work with the Pathways Management Team and Evaluation Team to set program goals and utilize data consistently to assess and communicate outcomes.

●      Partner with the Pathways Management Team to record and uphold policies and protocols that support the program’s mission and goals.

●      Partner with the Pathways Management Team to support direct serve team in the absence of Senior Community Manager or community Manager.

●      Lead, coach, and develop the Advocacy Counselors in meeting established goals. This includes engaging in regular performance engagement discussions, monitoring progress, providing support, utilizing performance engagement plans as needed, and providing clinical supervision (if applicable).

●      Partner with Pathways Management Team to plan annual budget and monitor expenditures to ensure alignment with projected spending for community support, including life skills workshops, community events/ projects, and property management.

●      Engage in continuous knowledge development regarding rules, regulations, best practices, tools, techniques, and performance standards.

●      Be a positive force for change and provide support for staff to be their best and do their best work.


Other

●      Other duties as assigned.


General United Friends Responsibilities

●      Act as a role model within the organization to uphold and implement United Friends’ organizational values:

●      Embrace program evaluation that leads to excellence and impact.

●      Build effective and empowering partnerships with the youth, community, and each other.

●      Create a fun and exciting environment that inspires learning and innovation.

●      Communicate openly, honestly and with humility across all groups.

●      Work together as one organization.


Direct Reports

●      Advocacy Counselors


Required Qualifications

●      Master’s Degree in Social Work or related field

●      5+ years of experience, including program management and team leadership, in a relevant social work setting

●      Experience working with vulnerable populations

●      Establishes and cultivates respectful relationships with people from diverse backgrounds

●      Activates network to produce results that benefit program participants

●      Demonstrated experience engaging groups and individuals in effective learning activities

●      Responds effectively and urgently to critical incidents

●      Works collaboratively and cooperatively as a member of a multi-disciplinary service team

●      Works responsibly with sensitive and confidential information

●      Balances multiple competing priorities with strong organizational skills and attention to detail

●      Holds self-accountable, sets high expectations for self and others, works independently and collaboratively

●      Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner, and incorporates others’ views into work

●      Passionate about United Friends’ mission

●      Must have valid California Driver’s License and an insured and reliable vehicle

 

Preferred Qualifications

●      Social Work Licensure (LCSW)

●      2+ years in housing setting with TAY population

●      An understanding and sensitivity to issues concerning former foster care youth

●      Knowledge of the TAY resource landscape in Los Angeles

●      Knowledge of the Los Angeles County Coordinated Entry System and Measure H

●      Knowledge of Positive Youth Development 

Organization Overview


United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    May 30, 2022
  • Education
    Master's Degree Required
  • Experience Level
    Mid-level/Managerial
Salary
USD $75,000 - USD $80,000
/ year

Benefits

United Friends is an inclusive community that offers the following exciting benefits:

  • Fully paid employee health and dental coverage
  • Voluntary vision, Legal and ID Shield protection, and pet health discount plan
  • Generous paid vacation, sick leave, and other types of leave

United Friends is an inclusive community that offers the following exciting benefits:

  • Fully paid employee health and dental coverage
  • Voluntary vision, Legal and ID Shield…

Location

Temporarily Remote
Work must be performed in or near Los Angeles, CA
Associated Location
1055 Wilshire Boulevard, Los Angeles, CA 90017, United States
Ste. 1550

How to Apply

Please send resume and cover letter to jobapplicants@unitedfriends.org. List job title as the email subject.

Please send resume and cover letter to jobapplicants@unitedfriends.org. List job title as the email subject.

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