Experienced Director of Food and Warehouse Distribution Needed

Job Type

Full Time




355 Food Center Drive
New York
United States


Title:                          Director of Food and Warehouse  Distribution - Bronx

Department:              Operations Division

Reports To:              Vice President of Food Distribution

Location:                   Bronx Warehouse

FLSA Status:              Exempt


Who We Are:

To learn about who we are and how we serve as Food Bankers, click Our History, Our Mission

To learn more about our organizational core values, click Core Values


Primary Purpose of the Job:

Looking for mission-driven work? Do you want to start each day knowing you are going to put nutritious food in front of hungry people? Do you want to go home each day knowing you’ve made a difference for children, families, seniors and those in need? Food Bank For New York City is looking for you!

Oversee and direct the management of a food distribution operation assuring efficiencies in the following areas: traffic flow and scheduling systems; delivery and transportation; inventory control; quality control; loading dock activity; storage; security; repack activity; warehouse temperature control; pest control; emergency action plans; and closing procedures. Daily oversight and accountability of the operational plan and management of a team of warehouse managers. 


Principal Duties and Responsibilities:

Direct efficient management of all warehouse facility and distribution operations as per above

Develop and update existing written policies and procedures to ensure effective, efficient, and safe operations

Prepare/update written manual(s) articulating operating policies and procedures consistent with OSHA standards, train staff on these policies and procedures, and enforce ensure they are implemented/practiced

Maintain inventory of all warehouse equipment; develop and implement an on-going maintenance plan

Participate in budget planning, management of specific budget items, and reporting of department activities, as well as validates all invoices

Keep informed about all Feeding America, as well as State and Federal government contracts, disaster programs, etc. Ensure Food Bank inclusion in plans and fulfillment of reporting requirements

Work with appropriate staff to identify needs and opportunities for the department. Develop plans to address issues and/or engage opportunities

Partner with the Volunteer Engagement team and others as required to ensure the successful implementation of the organization’s repack program 

Conduct regular meetings with warehouse managers and with all warehouse staff, encouraging the sharing of concerns with suggestions for improvements 

Serve as the primary liaison with auditors (Federal/City/State, etc.)

Plans ancillary work requirements in alignment with budget and direction from VP

Manages the process for selection, retention of temporary support and leads the process for selecting new hires

Develops and delivers messaging and supports communications planning

Develops and drives culture of accountability through daily assessments and operational evaluation

Directly accountable for the successful implementation and assessment and transition of all new operational initiatives

Perform additional duties as assigned.

Daily behavior, interactions with colleagues, partner agencies and other stakeholders demonstrate commitment to Food Bank For New York City’s Mission and Core Values


B.A. or B.S. Degree, with emphasis on Industrial Engineering preferred; or equivalent experience with 8-10 years of experience in warehouse, distribution and facilities management, including at least five years as a supervisor, preferably in a food industry environment;

High level of analytical, data interpretation, and problem-solving skills;

The ideal candidate is a quick, adaptable, well-organized and reliable team player who handles pressure well, has excellent analytical, communication, presentation skills and offers a collegial and professional manner and outlook;

Strong management, supervisory, communications and interpersonal skills;

Demonstrated skill at conflict resolution

Knowledge of latest warehousing, distribution, and inventory technology and procedures a plus;

Computer proficiency, including familiarity with MS Office.

Proven experience with process improvement methodology (Kaizen, 6Sigma, LEAN, VSM)

Experience with or knowledge of social service/hunger issues a plus

Demonstrated commitment to continuous process improvement

Demonstrated commitment to Food Bank’s core values;

Professional Level


Minimum Education Required

4-year degree

How To Apply


Please submit your cover letter, resume, and salary expectations to tharper@foodbanknyc.org