Community Accompaniment Network Coordinator

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Published 15 days ago

Jesuit Refugee Service/USA

The mission of Jesuit Refugee Service/USA (JRS/USA) is to accompany, serve, and advocate for refugees and forcibly displaced persons. JRS works in more than 50 countries worldwide to meet the educational, health, psycho-social and emergency needs of more than 800,000 refugees and other forcibly displaced persons regardless of race, ethnic origin or religious beliefs.

Job Description

JRS/USA is searching for a Community Accompaniment Network Coordinator for its Binational Cross-border Program.  The selected candidate will lead the development of a nationwide accompaniment network for asylum seeking individuals who arrive at the U.S. Mexico Border in search of protection and who travel to various destinations in the United States. The community accompaniment coordinator will identify community-based collaborators/volunteers to establish local networks of support for recently arrived asylum seekers.   We are seeking a bilingual individual (English & Spanish) who can travel across the border as needed, has strong communication skills, has networking experience, and has worked with volunteers. The Community Referral and Accompaniment Coordinator will report to the Border Program Senior Manager and work collaboratively with other JRS teams, JRS partners, especially the Kino Border Initiative (KBI) and the Ignatian Solidarity Network (ISN), and with other collaborators.   

Job Responsibility

·      Nurture new and long-standing relationships with Jesuit, Catholic and other partner organizations and individuals to develop, promote and establish a network of volunteers for an accompaniment and referral network to assist recently arrived individuals throughout the U.S.

·      Identify and cultivate ties with individuals and communities interested in becoming Community Based Companions (CBCs) for recently arrived asylum seekers in various locations in the United States in coordination with JRS/USA’s Outreach Team.

·      Build relationships and secure commitment from CBCs and establish clear expectations for communication and secure systems for sharing information through an adequate communication protocol to identify relevant needs and address gaps in assistance for recent arrivals.

·      Accompany and train individuals or groups serving as CBCs who are providing support for asylum seekers.

·      Coordinate the development of guides for CBCs in specific localities and help improve their capacity to direct individuals to relevant support

·      Develop and maintain a referral and accompaniment system and database of companions, services, and local contacts in collaboration with partner organizations to facilitate access to local services at the Mexico-USA border region and other various locations in the U.S.

·      Establish working relationships and partnerships with local and remote service providers for resource sharing and collaboration.

·      Identify and determine conditions, type and level of service and assistance needed in consultation and collaboration with individuals and families.

·      Connect recently arrived individuals to local companions in destination cities

·      Keep information on community services and resources identified for future reference to make appropriate referrals in destination cities if needed

·      Offer a coordinated and collaborative response in the provision of services and assistance for the population being served

·      Participate in regular team meetings for issues related to referred and accompanied individuals and for other activities as part of the Border team.


·      3 years of experience in community outreach, referral, and/or community engagement activities in the nonprofit sector

·      At least 1 year experience working with migrants and refugees

·      Experience supervising and coordinating work with volunteers

·      Proficient in using Microsoft Office Suite especially Excel, Outlook, Teams, and Word

·      Experience and facility with numbers, data management and databases

·      Cultural competence and awareness and cross-cultural communication skills

·      Ability to empathize with diverse age, gender, ethnicity, and sexual orientation groups  

·      Bilingual: English & Spanish


·      Bachelor’s degree in social work, communication, psychology, or related field

·      Familiarity with immigration and the current border situation preferred

·      Experience delivering case management services in a context of humanitarian assistance preferred

·      Experience working in the nonprofit sector and/or faith-based organizations

·      Strong communication and written skills

·      Excellent organizational skills and attention to detail, excellent written and oral communication 

Jesuit Refugee Service/USA

The mission of Jesuit Refugee Service/USA (JRS/USA) is to accompany, serve, and advocate for refugees and forcibly displaced persons. JRS works in more than 50 countries worldwide to meet the educational, health…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    September 7, 2021
  • Application Deadline
    September 7, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Entry level


$50,000 - $60,000

Level of Language Proficiency

Bi-lingual English and Spanish required.

Bi-lingual English and Spanish required.


Temporarily Remote
Work must be performed in or near El Paso, TX
Associated Location
El Paso, TX, USA

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