Loan Administrator

Posted by
Published 27 days ago

Position Summary:

Responsible for managing and maintaining WORC’s loan portfolio records and systems, as well as providing loan portfolio financial support and grant/contract compliance support to other departments. Works closely with the Director of Lending and the lending team to ensure all loan closing conditions are met, recorded, and that all loans are appropriately monitored until repaid fully. Works closely with Finance Manager to ensure loan portfolio records match financial accounting records. Works closely with the COO to ensure all grant/contract program requirements are monitored, reported and compliant. 

This position will also play a critical support role in designing and implementing reporting and technology upgrades to the existing Loan Portfolio Management System, as well as automating loan administration processes and practices. Responsibilities also include assistance with the preparation of investor/funder/grantor, and regulatory reports. 

The ideal candidate will possess a demonstrated attention to detail and a strong ability to manage multiple tasks effectively and efficiently under minimal supervision.  He/she works well in teams and can prioritize activities under a matrixed reporting role. He/she will serve as a broad departmental resource to the COO, Director of Lending, President & CEO, and the Finance Manager as needed. He/she must be committed to meeting the needs of undeserved markets and have a passion for providing services to a diverse population, including refugees and immigrants.

Core Responsibilities:

·       Manage all aspects of Loan Administration, including but not limited to closed loan data entry, processing loan payments and distributions, processing loan modifications, preparing loan payoffs, as well as monitoring compliance of borrower’s reporting and repayments.  

·       Manage the on-boarding of new loans, and modifications to existing loans, into the loan portfolio management system (Down Home).

·       Ensure timely submission of inbound reporting from borrowers and outbound reporting to all required internal and external parties.

·       Perform general maintenance on loan portfolio system software as needed.

·       Conduct post-loan closing file reviews, ensuring the basic requirements of loan purpose, term, collateral and financial qualifications fit the various federal and state lending program criteria. 

·       Work with Director of Lending to ensure documentation for all WORC lending programs are compliant with both internal and external requirements.

·       Monitor and ensure borrower compliance with all insurance, collateral, and security documentation requirements. 

·       Manage and disseminate all regular portfolio reporting, delinquency reports, borrower risk ratings, and status reports.

·       Work closely with Finance Manager to reconcile loan portfolio to accounting records.

·       Assist senior management with the preparation of investor/funder reports, including but not limited to the CDFI Fund, Small Business Administration, and City of Philadelphia.

  • Responsible for helping to enter, maintain, and report out on lending/training client database information.
  • Compile information from grant/contract/lending program evaluation databases
  • Responsible for Micro Tracker, Field, and other national surveys.

·       Assist senior management on other projects or deliverables, as needed.


  • Required: Bachelor’s Degree or 5 years direct related work experience.
  • Required: 3-5 years of experience in loan operations and/or mortgage lending in financial institutions.
  • Required: Solid knowledge of basic accounting practices with an ability to understand financial statements and loan documentation
  • Required: Highly proficient with Microsoft products & other technology software.
  • Required: Strong analytical and organizational skills with proven ability to work independently under minimal supervision.
  • Required: Superior written and verbal communication skills.
  • Required: Excellent interpersonal skills and ability to work with diverse constituents.
  • Preferred: Experience in nonprofit or small office environment a plus. 
  • Preferred: Experience with Portfol/Nortridge/TEA portfolio management system.
  • Helpful: technology project management experience. 
  • Helpful: Experience in community development, federal, state lending programs.
  • Job involves normal physical requirements for an office position.  
  • Minimal travel required (less than 5% of time).

Position Summary:

Responsible for managing and maintaining WORC’s loan portfolio records and systems, as well as providing loan portfolio financial support and grant/contract compliance support to other departments. Works closely with…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level


USD 40,000 - USD 50,000


Health Insurance

Retirement Plan


Paid Holidays

Health Insurance

Retirement Plan


Paid Holidays

Level of Language Proficiency


Spanish is a +


Spanish is a +


2010 Chestnut St, Philadelphia, PA 19103, USA

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