Nonprofit

Development Operations Coordinator

Hybrid, Work must be performed in New York, US
Apply



  • Details

    Job Type:Full Time
    Salary:USD $67,000 - $72,000 / year
    Depending on the level of experience
    Areas of Focus:Health & Medicine, Human Rights & Civil Liberties, Substance Use & Addiction

    Description

    Job Title: Development Operations Coordinator

    Department: Development

    Reports To: Director, Membership and Operations

    Who We Are:

    The Drug Policy Alliance (DPA) addresses the harms of drug use and drug criminalization through policy solutions, organizing, and public education. We advocate for a holistic approach to drugs that prioritizes health, social supports, and community wellbeing. DPA opposes punitive approaches that destabilize people, block access to care, and drain communities of resources. We believe that the regulation of drugs should be grounded in evidence, health, equity, and human rights. In collaboration with other movements, we change laws, advance justice, and save lives.

    DPA has 40 staff across the U.S. an annual operating budget of approximately $12 million, and 200,000 members, activists, and supporters. The organization has a solid track record of success at the local, state, and federal levels and consistent visibility in prominent media and policy circles.

    Recognizing the broad reach of the drug war, DPA works across issue areas to engage more deeply with organizations and leaders in immigration, family policing, education, reproductive justice, housing, and other aligned spaces. This commitment to building power across movements and building a base contributes to and works in tandem with DPA’s work on policy and legislative change.

    Learn more about working at the Drug Policy Alliance here and learn about our work to end the drug war here.

    The Role:

    The Development Operations Coordinator is the backbone of our development team. In this dynamic role, you will gain valuable hands-on development experience. You will engage with all aspects of operational support and have exposure to the full spectrum of development activities, creating meaningful opportunities for professional growth.

    General Salesforce Administration (45%)

    Manage the development database and serve as the department’s Salesforce lead by:

    • Processing gifts in Salesforce, including individual donations, grants, soft credits, and multiyear pledges.
    • Ensuring data integrity in Salesforce, including updating, creating, and deduping records and conducting mass data edits to maintain accurate donor records.
    • Making system updates to the database, including adding new fields and automations, which suit the needs of the Development Department.
    • Staying up to date on the latest Salesforce trends and features in order to make recommendations to the Development team to improve existing processes.
    • Assisting Development team members to create reports and lists as needed.

    Membership and Acquisition Program Support (30%)

    Assist in the administration and execution of direct mail and email campaigns for the Membership and Acquisition program, including:

    • Partnering with our caging firm to import gifts, fulfill acknowledgments, and process donor requests.
    • Pulling accurate data files for direct mail mailings, including recipient lists, suppression lists, and donor exchange files.
    • Processing NCOA files, returned mail, and other contact updates as needed to ensure accurate and up-to-date donor contact information.
    • Tracking the program budget by processing invoices and maintaining the program’s budget tracker spreadsheet.
    • Using Account Engagement (formerly Pardot) to build direct marketing emails in Salesforce, as needed.

    Finance and Reconciliation (25%)

    Provide accurate and timely financial reporting, including:

    • Partnering with the Finance Department to reconcile revenue on a weekly basis.
    • Support the Finance team with the annual audit and 990 filing.

    Key Responsibilities:

    • Lead the management of Salesforce, ensuring accurate gift processing and providing system improvements to better support the Development Department's needs.
    • Reconcile revenue with the Finance Department, providing timely and precise financial reports and supporting audit and tax filing activities.
    • Contribute to the administration of fundraising campaigns, including managing donor lists, guaranteeing accurate contact details, and tracking program budgets.

    Skills and Experience:

    • Passion: A strong commitment to DPA’s mission to end the war on drugs.
    • Experience: Previous experience in database management in a non-profit organization.
    • Skills: Exceptional data and analytical skills; keen attention to detail; highly organized; ability to deliver high-quality work under deadlines.

    Technology:

    Strong knowledge of Salesforce and Excel; familiarity with additional Salesforce add-ons (Pardot/Account Engagement, Apsona, NPSP) is a plus.

    Compensation:

    This is a full-time, exempt position. The salary range for this position is $67,000-$72,000, depending on the level of experience. Benefits for DPA staff include comprehensive health insurance and coverage (including dental and vision), 403b retirement plan with 10% employer matching contribution, paid time off including 20 days of vacation, plus national holidays, sick days, organizational closure at the end of December, and Year-round early dismissal on Fridays.

    Location:

    This role is based in New York City. The Development Operations Coordinator is expected to be onsite 2-3 days per week and may work remotely other days.

    Hours:

    Full-time, remote, and flexible schedule.

    How to Apply:

    To apply, please submit the following two things:

    1. Your resume
    2. A cover letter detailing the following information:
      • Why are you excited about this opportunity?
      • What aspects of our mission and approach resonate with you?
      • Your salary requirements.

    Equal Opportunity

    Drug Policy Alliance (DPA) is an equal opportunity employer and values a diverse workforce and an inclusive culture. DPA encourages applications from all qualified individuals without regard to race, color, religion, gender, ethnicity, personal appearance, political affiliation, family responsibility, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction. Drug Policy Alliance is particularly interested in hiring people who have been adversely affected by the war on drugs.

    Job Title: Development Operations Coordinator

    Department: Development

    Reports To: Director, Membership and Operations

    Who We Are:

    The Drug Policy Alliance (DPA) addresses the harms of drug use and drug criminalization through policy solutions, organizing, and public education. We advocate for a holistic approach to drugs that prioritizes health, social supports, and community wellbeing. DPA opposes punitive approaches that destabilize people, block access to care, and drain communities of resources. We believe that the regulation of drugs should be grounded in evidence, health, equity, and human rights. In collaboration with other movements, we change laws, advance justice, and save lives.

    DPA has 40 staff across the U.S. an annual operating budget of approximately $12 million, and 200,000 members, activists, and supporters. The organization has a solid track record of success at the local, state, and federal levels and consistent visibility in prominent media…

    Benefits

    Benefits for DPA staff include comprehensive health insurance and coverage (including dental and vision), 403b retirement plan with 10% employer matching contribution, paid time off including 20 days of vacation, plus national holidays, sick days, organizational closure at the end of December, and Year-round early dismissal on Fridays.

    Benefits for DPA staff include comprehensive health insurance and coverage (including dental and vision), 403b retirement plan with 10% employer matching contribution, paid time off including 20 days of vacation, plus national holidays, sick days, organizational closure at the end of December, and Year-round early dismissal on Fridays.

    Location

    Hybrid
    Work must be performed in New York, US
    Associated Location
    131 West 33rd Street, New York, NY 10001, United States
    15th Floor

    How to Apply

    How to Apply:

    To apply, please submit the following two things:

    1. Your resume
    2. A cover letter detailing the following information:
      • Why are you excited about this opportunity?
      • What aspects of our mission and approach resonate with you?
      • Your salary requirements.

    How to Apply:

    To apply, please submit the following two things:

    1. Your resume
    2. A cover letter detailing the following information:
      • Why are you excited about this opportunity?
      • What…

    Similar Jobs

    Illustration

    Take the Next Step in Your Career

    Match with social-impact hiring managers, explore the latest job opportunities, and get notified when new opportunities meet your search criteria.
    Apply