Child Protection Case Management Capacity Building Specialist

Job Type

Full Time


Details: Up to $76000 per year



Start Date


Application Deadline



New York
New York
United States


Requisition ID: req2601

Job Title: Child Protection Case Management Capacity Building Specialist

Sector: Violence Prevention and Response

Employment Category: Fixed Term

Employment Type: Full-Time

Location: IRC Global

Job Description

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. Child Protection sits within the Violence Prevention and Response Unit at IRC, and provides guidance and support to IRC countries programs and leads tools and resource development to promote quality responses for children affected by humanitarian crises. IRC responds to children in need of protection from abuse, exploitation and neglect by implementing case management programs.

At the global level, the IRC is the co-lead of the Case Management Task Force (CMTF) of the global Alliance for Child Protection in Humanitarian Action. Over the past five years, the global humanitarian community has invested significant efforts in setting standards and improving the quality of case management in humanitarian settings with the development of the Child Protection Minimum Standards (2012) and the Interagency Case Management Guidelines and Training Manual (2014.) More recently, the CMTF has led the development of guidance, tools and training materials that facilitate improved case management systems and case management teams' skills.

While continuing to focus at the global level, IRC is keen to ensure that the tools, guidance and resources developed are utilized at the field level to improve to quality of the case management responses for children in need. In line with this, IRC will be focusing on providing more targeted technical support to selected countries to continue to build capacity among field practitioners in order to make the resources more locally accessible and sustainable.

Job Overview/Summary: Given the identified demand to provide more targeted and in-country support to ensure quality case management and sustained capacity building at country level, the IRC is seeking a Case Management Capacity Building Specialist to provide country-level case management support to three countries as well remote technical assistance to other countries as requested. This position will support the Capacity Building Specialist of IRC in implementing the work plan of the CMTF for 12 months.

Major Responsibilities:

  • Provide in-country technical support to strengthen case management (including CPIMS+) systems and sustained capacity building (for 3 selected countries):
    • In close collaboration with the country-level IRC staff and the CMTF leads (or appropriate interlocutors), consolidate child protection assessments, recommendations from CPIMS+ assessments and Supervision/ Coaching roll-out action plans into a case management technical support workplan.
    • Provide technical support to the CM Supervision initiative at country level in the continuation of their roll-out action plan
    • Technical support may include the following:
    • Supporting the establishment of a national CMTF, development or revision of national SOP's (including eligibility and intake criteria and Information Sharing protocol), assisting in the development of case management capacity building plans, etc.
  • In collaboration with country-level IRC and the Case Management Task Force Leads (if existing), identify and mentor a national counterpart who will sustain case management initiatives and leadership
  • Advocate long-term case management specialist positions to be funded in order to continue the provision of CM support
  • Ongoing remote support following the initial deployment, and 1-2 country follow-up visits to provide ongoing support according to the agreed upon workplan.
  • Document lessons learned and reflections on the usefulness of the country-level technical support to contribute to IRC learning and the CP Alliance strategy.
  • Assist the CM Specialist with CM Supervision Lessons Learned Exercise in 1-2 countries:
    • Coordinate learning workshops, focus-group discussions and key informant interviews with beneficiaries from the CM Supervision initiative.
  • Respond to interagency requests for case management technical assistance:
    • Under the direction of the CMTF, provide remote country support to inter-agency requests; in collaboration with the CP AoR and key case management partners.
  • Ensure child protection practitioners' access to case management guidance and resources developed by the global CMTF:
  • Participate and contribute to IRC internal discussions on improving the quality, measurement and support to case management programs at field level.

Key Working Relationships:

Position Reports to: CP CM Specialist for the duration of the grant (fixed term)
Position directly supervises: NA

Indirect Reporting: NA
Other Internal and/or external contacts:

Global Internal: Child Protection STA and TA's, VPRU IMS and M&E colleagues

Country Internal: IRC CP Coordinator, DDP, CP Case Management staff

External: Members of the global CMTF, CP Sub-Cluster Coordinator and members of CMTF at country level

Job Requirements:

  • Advanced degree in social work or equivalent combination of education and experience related to direct social work practice
  • A minimum of five years' professional experience, with a combination of direct service delivery and management of child protection case management programs for children in humanitarian contexts; familiarity with broader Child Protection in Emergencies (CPiE) programming and interventions an asset
  • Proven experience in delivering child protection, case management, and psychosocial support training with a variety of audiences
  • Experience with data collection, monitoring, analysis, and evaluations within CPiE programming
  • Excellent communication skills in English and French. Written and spoken fluency in Spanish and/or Arabic would be an asset.
  • Flexibility, diplomacy, leadership, cultural sensitivity, and the ability to work well both alone and in teams, often in very difficult operating contexts
  • Ability to be deployed up to 70% of the time.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply