Responsible for the coordination and evaluation of CCS’ trauma-informed volunteer program. Conduct outreach, recruitment, and assessment of potential volunteers to provide CCS services, including counseling, legal, advocacy, hotline, prevention and education, shelter, development, and administration. In partnership with program managers, provide guidance, support, resources and tools to staff who supervise and train volunteers. In addition, the position coordinates volunteer participation in the California Office of Emergency Services-certified Sexual Assault and Domestic Violence Crisis Intervention Training, tracks volunteer hours for the organization, and provides ongoing support for volunteers and CCS leadership in their supervision of volunteers. The position coordinates annual review and ensures the updating of volunteer job descriptions, ongoing trainings, and volunteer procedures.
Essential Job Requirements:
• Bachelor’s degree in social work, communications, public health, or related field or equivalent in experience.
EXPERIENCE • A minimum of one year coordinating or providing supervisory support to volunteers in a nonprofit setting. • A minimum of one year working in with survivors of intimate partner violence, sexual assault, or stalking, providing crisis intervention services.
• A minimum of one year of experience conducting outreach and providing education on complex issues to the general public.
SKILLS, KNOWLEDGE, SPECIALIZED TRAINING
• Current knowledge of and expertise in using best practice methods for crisis intervention, especially with individuals impacted by sexual assault, relationship violence, and/or stalking.
• Ability to build strong rapport, give constructive feedback, and maintain a constructive learning environment with diverse volunteers and staff.
• Strong in the areas of oral and written communication, interpersonal skills, community relations, and demonstrated leadership.
• Excellent problem-solving skills, judgment, and ability to plan and accomplish complex projects.
• Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds.
• Computer competency, including Word, Excel, Outlook, and PowerPoint, as well as internet research. Comfort in computer network environment.
• Competence with online databases, spreadsheets, and other tools to document and track volunteer program efforts.
• Completion of California OES-approved Domestic Violence/Sexual Assault Crisis Intervention Training required (or must be completed upon hiring).
PREFERRED SKILLS & QUALIFICATIONS
• Bilingual fluency in English and Spanish (oral and written) strongly preferred.
• Experience working with professionals from a wide variety of professions, such as law enforcement, public health, child welfare, District Attorneys, social workers, emergency responders, and victim advocates strongly desired.
• Experience documenting services in a data management system.
13 Paid Holidays
Paid Time Off
Healthcare Benefits: Medical, Dental, LTD
Additional Benefits: FSA, 401(K), Tuition Reimbursement, Life Insurance
Level of Language Proficiency
Bilingual English/Spanish preferred
Minimum Education Required