Director of Advancement

Sojourners has an immediate opening for a Director of Advancement to serve on our Advancement team, which is focused on fundraising and earned revenue. The successful candidate will be curious, driven, organized, a Raiser’s Edge power user, and a firm believer in the importance of quality data and systems management. Knowledge of both fundraising operations as well as strategizing front-line multi-channel fundraising strategies for <$1,000 donors will be key to this role. This role will report to the VP/Chief Advancement Officer and manages the Director of Individual Giving as well as the Donor Services Team, which includes the Donor Services and Database Manager as well as a Donor Services Assistant.

Duties and Responsibilities:

Supervision

• Supervise the Director of Individual Giving who leads multi-channel fundraising for donors giving <$1,000 per year and provide strategic guidance through data-driven analysis and insights to grow this $1.2M revenue area.
• Supervise the Donor Services and Database Manager in the work of receiving, processing, and acknowledging all contributions and responding to donors’ questions and concerns.
• Supervision of these team members will include support in achieving their goals through collaboration, mentorship, and professional development.

Operations

• Manage use of the donor database software system (Raiser’s Edge), including oversight of protocols, data entry, and data integrity.
• Oversee online donation processes through our email provider Engaging Networks and serve as a primary point of contact for merchant services provider IATS.
• Provide finance department with monthly reports for purposes of reconciliation of the donor database to general ledger.
• Lead the Advancement team through the annual audit process, preparing reports and communicating with the CFO as needed.
• Project manage in-house mailings.
• Lead departmental budgeting process.
• Update and maintain standard operating procedure manuals and run point on creation of new processes when needed.

Data Management, Analysis, Reporting

• Oversee data health projects.
• Support the Major Gifts program and VP/Chief Advancement Officer including, a) regular report of top 500 donors and assist with ensuring notes/actions are entered on a timely basis, and b) coordinating data needs of staff.
• Support the Advancement team with data-driven analysis and insights including developing a series of dashboard reports for the VP/Chief Advancement officer to analyze donor and giving patterns.
• Work on special projects as assigned by VP/Chief Advancement Officer.

Qualifications:

Education and Experience

• Bachelor’s Degree required.
• 5 years’ experience with Raiser’s Edge.
• Experience with online fundraising platforms.
• Experience creating systems to share information between databases.
• Experience with creating and customizing reports.

Knowledge, Skills, and Abilities

• Record of leading and managing a successful multi-channel fundraising program for <$1,000 donors with experience in online fundraising and direct mail.
• Strategic thinker with strong analytical skills.
• Ability to manage multiple sources of data and meticulous attention to detail required.
• Enthusiasm about working collaboratively in a fast-paced and entrepreneurial environment.
• Team player with a can-do attitude and a passion for our shared work as an organization.
• Embodiment of our organizational values of teamwork and optimism.
• Expertise in Microsoft Office suite, especially Excel.
• Demonstrated ability to effectively organize and coordinate multiple priorities.
• Problem-solving abilities paired with excellent judgment.
• Ability to train and answer questions from non-technical users.
• Understanding of and commitment to Sojourners’ faith-based mission.