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Prorgram Coordinator

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Published 26 days ago

Organization: Silver Lining Mentoring

Position Title: Program Coordinator

Position Tagline: Bring clinically-informed expertise to support long-term mentoring relationships for youth impacted by foster care, and provide Transition Age Youth Services

To apply: Candidates should submit a resume and cover letter explaining why you would like to be considered for this position to HR@silverliningmentoring.org.

Job Search Ends: August 1, 2021

Location: Boston, MA

Organizational Overview:

Silver Lining Mentoring (SLM) empowers youth in foster care to thrive through committed mentoring relationships and the development of essential life skills. For nearly 20 years, Silver Lining Mentoring has enjoyed continuous growth and success in matching youth in the child welfare system with highly committed volunteer mentors. Silver Lining Mentoring works with young people who are preparing to age out of the child welfare system by teaching critical life skills to help teens successfully transition to adulthood. Silver Lining continues to be among only a few mentoring organizations in the United States, and the only mentoring organization in Massachusetts, that exclusively serves the unique needs of youth in the foster care system. Silver Lining offers three core services to youth impacted by the child welfare system, Community Based Mentoring (CBM), which provides one-to-one volunteer mentorships to youth ages seven and older, Learn and Earn (LE) which provides life skills development and leadership opportunities to young people ages 16 and older, and a new initiative - Transition Age Youth Services (TAY) which will provide youth over the age of 16 with a committed mentoring relationship to help them navigate their independent living goals. All programs promote social skills, cultivate positive relationships and a sense of community, build self-esteem, and equip youth with skills and relationships critical to their healthy development and successful transition into adulthood.

For more information on our work, our supporters and the incredible young people we serve, please visit: www.silverliningmentoring.org.

Position:

The Program Coordinator is the cornerstone of our strong mentoring match relationships. The Program Coordinator leverages clinical and human services education, the Elements of Effective Practice for Mentoring, and Silver Lining Mentoring’s Standards of Match Support and associated policies and procedures to help cultivate long-term mentor/mentee relationships. The position reports to the Program Manager. The primary responsibility of this Program Coordinator role is providing clinically-informed support and guidance to a caseload of approximately 30 mentoring matches, assessing progress of the match relationship, and participating in program evaluation efforts. This position’s caseload will primarily consist of Transition Age Youth (16+ years old), and SLM’s long term matches. This position will be responsible for the implementation of Transition Age Youth (TAY) services which are currently in development. This position requires local travel and attendance at events/activities on occasional evenings and/or weekends. Silver Lining Mentoring is in an exciting period of growth, as such aspects of the job description are subject to change in the coming year to support an organizational structure that meets program impact goals.

Responsibilities:

Mentoring Match and Youth Support

  • Provide match and youth support with a focus on Transition Age Youth (TAY).
  • Develop expert knowledge of Silver Lining Mentoring’s services, policies and procedures, in order
  • to effectively manage a caseload of approximately 30 mentee-mentor matches.
  • Coordinate and collaborate with the LE Program Coordinator to provide high quality programming to youth 16+, such as managing smooth transitions to CBM.
  • Ensure program quality and proactively communicate with key stakeholders relevant to the mentoring relationship, in accordance with the Elements of Effective Practice in Mentoring and SLM’s Standards of Match Support.
  • Serve as a resource-broker for youth and mentors in need of additional services, upholding Silver Lining Mentoring’s strengths-based and trauma-informed framework.
  • Mediate and resolve challenges within mentoring relationships, (ie: relationship ruptures, and preparing matches for a healthy graduation from SLM services).

Transition Age Youth (TAY) Services:

  • In coordination with SLM’s Program Strategy Working Group, support program development of TAY services and implement said TAY services.
  • Curate and maintain SLM’s resource banks (ie: SLM’s google site and database), and proactively share identified resources with the team.
  • Plan and implement enrichment activities to build leadership activities specific to TAY, such as SLM’s Provincetown Retreat, Advocacy Days at the State House, and relevant conferences.
  • Promote the development of positive identity and cohesive self for young people (e.g., positive racial identity or LGBTQ identity development).

Administrative Duties and Teamwork

  • Collect and enter ongoing efforts to support mentors, mentees, and matches + evaluation data into the Salesforce database in accordance with SLM’s policies and procedures.
  • Collect, upload and update mentoring files into Box cloud database.
  • Serve collaboratively as a member of the Program team by assisting with the implementation of youth and match cohorts, such as Build-a-Match and Learn & Earn; community enrichment activities, such as mentoring group events; and Silver Lining Mentoring organizational activities, such as the annual Match gala.
  • Engage and actively participate in regularly scheduled supervisions (general and clinical) and team meetings.

Innovation and Quality Assurance

  • Suggest and participate in continuing quality improvement efforts, both organizational and programmatic.
  • Practice in accordance with all agency and departmental policies and procedures.
  • Adhere to the highest principles of confidentiality.
  • Identify potential or actual safety concerns, and take measures to rectify the situation in accordance with SLM’s safety policies and procedures.
  • Actively engage in SLM’s Diversity, Equity and Inclusion (DEI) efforts such as attending all staff trainings, providing and receiving feedback, and embracing accountability.
  • Maintain professional competence necessary to perform job responsibilities.

Additional duties as assigned.

Qualifications

  • Strong belief in the mission, vision, and values of Silver Lining Mentoring
  • Commitment to Silver Lining Mentoring’s framework of providing youth-focused, trauma-informed, harm-reduction, and strengths-based programming
  • Silver Lining is committed to building a culturally diverse staff and strongly encourages applications from people of color and people with experience with the foster care system
  • Bilingual - fluent in Spanish and/or Haitian creole preferred.
  • Master’s degree in Social Work (MSW), OR comparable degree or work experience required
  • Possess a high level of self-awareness, accountability, and adaptability
  • Ability and comfort delivering and receiving critical feedback
  • Keen attention to detail and exemplary organizational and time management skills
  • Ability to respond flexibly to a fluid and evolving program environment
  • Strong interpersonal, oral and written communication skills
  • Ability to balance the needs of multiple stakeholders and work collaboratively with different departments
  • Experience working with youth with out-of-home experience, young people of color, and/or youth who identify as LGBQ and/or TGNC preferred
  • Knowledge of unique needs and strengths of young adults aging out of care/transitioning to independence
  • LCSW, LICSW, LMHC, or comparable human services licensure preferred
  • Valid driver’s license and access to a vehicle preferred

Silver Lining Mentoring offers a strengths-based collaborative staff team, flexible work environment, accessible office location in downtown Boston, and excellent benefit package with generous vacation. Due to the pandemic, Silver Lining Mentoring is currently working remotely with in-person work as needed to ensure quality programming. Salary commensurate with experience, with an anticipated starting salary between $55,000-$60,000. Silver Lining Mentoring is an Equal Opportunity Employer. http://www.silverliningmentoring.org

To Apply:

Submit cover letter and resume to HR@silverliningmentoring.org.

Organization: Silver Lining Mentoring

Position Title: Program Coordinator

Position Tagline: Bring clinically-informed expertise to support long-term mentoring relationships for youth impacted by foster care, and provide…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 20, 2021
  • Application Deadline
    August 1, 2021
  • Education
    Master's Degree Required
  • Professional Level
    Entry level

Salary

$55,000 - $60,000Salary commensurate with experience

Benefits

Silver Lining Mentoring offers a strengths-based collaborative staff team, flexible work environment, accessible office location in downtown Boston, and excellent benefit package with generous vacation.

Silver Lining Mentoring offers a strengths-based collaborative staff team, flexible work environment, accessible office location in downtown Boston, and excellent benefit…

Level of Language Proficiency

Bilingual - fluent in Spanish and/or Haitian creole preferred.

Bilingual - fluent in Spanish and/or Haitian creole preferred.

Location

Temporarily Remote
Work must be performed in or near Boston, MA
Associated Location
Boston, MA, USA

How to Apply

Submit cover letter and resume to HR@silverliningmentoring.org

Submit cover letter and resume to HR@silverliningmentoring.org

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