Enhanced Parenting Coordinator

Job Type

Full Time



Start Date


Application Deadline



216 W. Somerset Street
United States


Position Summary


The Full-Time Enhanced Parenting Coordinator is responsible for the facilitation and supervision of the Enhanced Parenting Facilitator and Enhanced Parenting Program Assistant. The Parenting Coordinator supports staff, providing them with oversight, guidance and support. The Coordinator also provides comprehensive education and support services for parents at Congreso and will be primarily responsible for the coordination of parent-led initiatives.  He/she will educate and build trust among parents, based on family support principals establishing an atmosphere of trust and mutual support where parents feel safe. The Coordinator will also oversee all administrative aspects of the program as well as the evaluation system for the outcomes.


Essential Functions


  1. Responsible for quality and contract compliance for Enhanced Parenting Program.
  2. In coordination with Manager, develop the proper evaluation system to measure outcomes for parenting workshops.
  3. Facilitate and supervise educational parenting workshops and support groups for parents on a flexible schedule (including evening and possibly weekend hours) in Spanish & English.
  4. Provide and develop culturally-appropriate curriculum for workshops.
  5. Participate in Trauma courses and incorporate content in curriculum.
  6. Continue collaborative efforts with the fatherhood initiative and creating a more father friendly agency through collaborative efforts throughout the programs.
  7. Work to develop integration of parenting services across all case management programs in the division.
  8. Regularly meets with Data & Evaluation team to ensure program staff compliance with quality assurance standards.
  9. Identify, build and maintain collaborative relationships with funder, referral sources and community resources that can be brought into the program.
  10. Identify the most relevant community leaders to establish a well develop communication interaction to gain support for community activities. Organizations such as: Church, Police, School, Health, Universities, Public and Private Organizations, Cultural Organizations.
  11. Ensures that staff are complying with funder and agency required documentation, and deadlines in accordance with funder requirements. .
  12. Ensure that program reporting, databases and billing is completed in a timely fashion and compiles and submits statistical and narrative reports as required.
  13. Supervises staff adherence to Primary Client Manager (PCM) model and completion of its documentation as regulated by Congreso’s business plan.
  14. Provides orientation and ensures that on-going training to staff is facilitated in order to assist them towards providing more effective social work intervention using agency Primary Client Manager (PCM) model approach.
  15. Conduct regular staff meetings with all assigned program staff.
  16. Maintains written supervisory notes on all staff in a consistent basis.
  17. Participates on various relevant committees, task forces, and consortium, advocating for community and agency interest as related to program goals.
  18. Performs all other related duties as assigned.


Management Duties


  1. Provide management of department and staff through independent judgment and decision-making.
  2. Regularly direct the work of, schedule, and provide staff development opportunities and training to department staff.
  3. Perform management functions and/or make recommendations for the department such as hiring, firing, performance evaluations, disciplinary counseling, salary adjustments, workload distribution, communication, recognition activities, and employee relations.
  4. Participate in the development of a departmental budget as part of the organization’s budget preparation process and operate within budget limitations.

Knowledge, Skills, and Abilities


All Staff Competencies


  • Basic understanding of Congreso’s mission, vision, values, programs and services, and business plan.
  • Knowledge and understanding of the targeted community needs and demographics.
  • Understanding of legal criteria for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
  • Ability to provide nonviolent intervention with a high level of ethical standards of conduct, cultural sensitivity and within appropriate boundaries and limits.
  • Ability to effectively use standard office equipment.
  • Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community.
  • Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, UNIDAD, and customized databases.
  • Adheres to all Congreso and departmental policies and procedures.
  • Attends all Congreso in-services as required.
  • Strong written and verbal communication skills and effectively communicate with individuals and groups.
  • Bilingual (Spanish/English)


Leadership/Management Competencies


  • Ability to articulate, promotes, and models the organizational mission, vision and programmatic goals, and strategic plan.
  • Understanding of legal/political policies and issues, community resources, and benefits addressing targeted client needs as they affect Congreso services (e.g. TANF, poverty, immigrants).
  • Understanding of and implement guidelines and policy for programs and the organization.
  • Ability to effectively implement human resources policies, employee relations, staff supervision, staff development, staff evaluation, and management practices in accordance with Congreso policies.
  • Ability to read and understand a budget – making appropriate financial decisions (including review of spending levels).
  • Ability to evaluate data against business plan and communicate results while applying a sophisticated understanding of performance management and data driven performance reviews.
  • Ability to demonstrate sustained leadership in moving clients towards targeted outcomes.
  • Ability to effectively conduct one on one advocacy and/or educational presentations.
  • Ability to manage, evaluates, and distributes the work of an individual or teams either programmatically or by function.
  • Ability to monitor contract compliance.


Experience, Education, and Licensure


Minimum Experience:



  • Experience providing educational or supportive services in a community setting.
  • Experience working with urban communities.
  • Strong oral and written communication skills in both English and Spanish.




  • Supervisory and leadership experience is a plus.
  • Social service/nonprofit program management experience is a plus.
  • Excellent computer proficiency, including knowledge of progams in Microsoft Office



Minimum Education:



  • Bachelor’s degree.




  • Master’s degree


Certification/License: N/A


Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.


About Congreso

Congreso is a multi-service nonprofit organization whose mission enables individuals and families in predominantly Latino neighborhoods to achieve economic self-sufficiency and wellbeing. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Professional Level


Minimum Education Required

Master's degree