Case Manager- LGSW/LGPC

Job Type

Full Time




1333 N Street NW
United States



With comprehensive services addressing both emergency and long-term needs, N Street Village helps women achieve stability and make meaningful gains in their housing, income, employment, mental health, physical health, and addiction recovery. N Street Village also provides affordable rental housing for low and moderate-income individuals and families. Please visit our website for more information at:


Advocate IIIs work in an interdisciplinary team to provide services for women in N Street Village’s programs:

  • Erna’s House serves 31 women with histories of chronic homelessness
  • Miriam’s House serves up to 25 women who are living with HIV/ AIDS
  • Patricia Handy Place for Women (PHPW) transitional shelter programs helps clients gain stability and move on to permanent housing. The PHPW offers two types of transitional programs: 1) a therapeutic temporary housing program for 13 homeless senior women 62 years of age or older; and 2) a medical respite program for up to 12 homeless women operated in coordination with Unity Health Care
  • Patricia Handy Place for Women (PHPW) temporary shelter program provides safe, trauma-informed shelter services to up to 188 women nightly and also provides a service-enriched day program where clients can access resources to help them gain stability
  • Permanent Supportive Housing provides services for 42 women managing one or more of the following: chronic homelessness, mental health-related disabilities, addiction recovery and chronic physical illness or disability
  • Phyllis Wheatley YWCA provides wrap-around support services to 42 formerly homeless residents
  • Recovery Housing is a therapeutic community program for up to 21 women with co-occurring mental illness and addiction


1. Recovery House and Luther Place Night Shelter programs. 3-11 p.m. Sunday to Thursday

2. Recovery House and Luther Place Night Shelter programs. Tuesday (11 am-6 pm), Wednesday (2-11 pm), Thursday, Friday and Saturday (3-11 pm)

3. PHPW transitional shelter programs. Monday-Friday, 8-4 pm. 

4. PHPW Temporary Program. Tuesday to Saturday, 12 pm - 8 pm. 

5. PHPW. Monday through Friday 11 a.m. to 7 p.m.


  • Develop rapport with each resident through routine contact and communication
  • Under supervision of LICSW, conduct initial intakes and meet with clients, providing outreach as needed
  • Under supervision of LICSW, develop, implement and evaluate case plans and write clear progress notes
  • Maintain, routine progress notation, collateral information and records, correspondence, client contracts, agreements and consequences in an accurate and timely manner
  • Under supervision of LICSW, maintain intake paperwork, assessment and case plan forms in an accurate and timely manner
  • Under supervision of LICSW, plan and execute educational and therapeutic groups relevant to needs of client population
  • Coordinate with other programs and outside agencies for client services as needed
  • Immediately report serious incidents, allegations, security breaches, or sensitive situations to manager. Complete incident reports in accordance with NSV policy
  • Respond to immediate client needs, prevent crises, resolve conflicts, and enforce program rules
  • Sign off on clients who take medication with staff supervision, and assist clients in keeping track of refills
  • Build and maintain quality working relationships with other teams, co-workers, outside resources and other stakeholders
  • Under supervision of LICSW, represent the social work perspective by participating in interdisciplinary team meetings, all-staff meetings, regular supervision meetings, and trainings
  • Provide feedback to team and manager on program policies and procedures
  • Participate in program quality improvement activities that improve program policies and procedures and client and program outcomes
  • Assist in planning and execution of group outings and activities, including leading regular floor meetings
  • Follow all organizational and agency policies and procedures, and accurately answer questions from peers about policies and procedures
  • Other duties as assigned


  • LGSW or LPC and at least 1 year of relevant experience with a focus on one of the following areas: mental health, physical health, addictions, employment, trauma
  • Experience working with vulnerable populations and the related issues of addiction and mental illness strongly preferred
  • Values commensurate with an interfaith community committed to providing inclusive services without regard to race, religion, physical or mental ability, sexual orientation, or gender identity
  • Knowledge and proven experience in applying the theoretical frameworks and/or evidence based practices in one of the following: workforce development, health promotion/disease prevention, or clinical mental health or addiction
  • Knowledge and experience in proper use of crisis management and CPI skills
  • Communicate honestly and productively with manager, co-workers, outside agencies and clients
  • Make decisions that advance the organization’s mission based upon a mixture of analysis, wisdom, experience, and judgment
  • Possess knowledge of DC social service resources and laws
  • Possess strong cultural competence, including communication ability with a diverse population
  • Capacity to maintain strict confidentiality
  • Multi-task and be adaptable in an ever-changing environment
  • Knowledge of Microsoft Word, Excel, and the internet; ability to learn database program
  • Ability to maintain healthy boundaries
  • Must be able to arrive to work and scheduled meetings on time
  • Must have ability to lift and/or move up to 25 pounds
  • committed to providing inclusive Programs without regard to race, religion, physical or mental ability, sexual orientation, gender identity and any other protected class


Paid vacation, sick, and holidays. 403b with match. Medical, dental, vision, disability, and life insurance.

Professional Level


Minimum Education Required

Master's degree

How To Apply

Apply for the position(s) you are interested in through our website at: