Program Assistant

Job Type

Full Time


Details: Competitive Salary



Start Date:



23 Hosmer Street
United States


Economic Mobility Pathways (EMPath) transforms lives by helping people move out of poverty and provides other organizations with the tools to do the same. As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy, we offer a wide range of rewarding career opportunities. EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability or veteran status, are strongly encouraged to apply. We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.

Position:  Program Assistant, Supportive Housing EA Shelter Programs – Hosmer CoShelter and Horizons Shelter

Hours: Monday-Friday, 40 hours. Some evening hours may be required

Supervisor: Assistant Director of Supportive Housing  


The Program Assistant is responsible for administering all activities required to maintain and enhance the operations of the Supportive Housing Emergency Assistance (EA) Shelter Programs. Responsibilities include, but are not limited to: overseeing office and unit supplies, overall office and program maintenance, providing administrative support for the EA Shelter Program staff assisting with housing search activities, reviewing and mailing housing applications, including development of and participation in workshops, data management, and general clerical work. The goal of this position is to ensure efficient operations in order to obtain program and organizational goals. This position is non-exempt.


1.      ADMINISTRATIVE SUPPORT: Conducts daily administrative operations as assigned such as purchasing, external and interoffice mail service delivery; serves as liaison to facilitate information internally between EMPath housing departments and externally to other organizations. Additional support, such as photocopying, file organization and maintenance, maintain and review unit logs, notices, and security logs and footage, general maintenance and other clerical work as needed.

2.      DATA MANAGEMENT: Manages and improves data collection systems and record keeping ensuring timely reporting for internal and external use; enter participant entry assessments, reviews data to identify issues and trends which affect program operations, service delivery and marketing; maintains departmental databases and other resources.

3.      PROGRAM SUPPORT: Provides program support such as overseeing weekly unit/house inspections; coordinating with internal facilities department to schedule repairs,  assisting with new participant intake process, program liaison for visiting service providers and visitors, assisting with the development and implementation of self-sufficiency programming and housing search for the participants, such as producing flyers, contacting facilitators as requested, ensuring dissemination of program communications, development of and participation in housing workshops and groups.

4.      MISCELLANEOUS: Performs other tasks as required to support and maximize the program efficacy and delivery of services.


1.      Bilingual-Spanish preferred

2.      Strong computer and Microsoft Suite skills; Word, Excel, and PowerPoint

3.      Strong organization skills and attention to details

4.      Strong verbal and written skills

5.      Ability to work effectively with others in a diverse environment with a focus on quality customer service

6.      Strong problem solving skills and decision making skills

7.      Strong interpersonal skills

8.      Ability to work independently with assignments achieving timely completion


1.      Bachelor’s degree preferred

2.      At least two years of full-time or equivalent part-time, office assistant/administrator and/or housing/property management experience with a strong knowledge of Microsoft Office Suite

3.      Ability to perform simple arithmetic functions a must


Requires prolonged sitting, some bending, stooping, stretching and the ability to lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office environment and co-housing residential setting and may be stressful at times. May require attendance at off-site meetings related to service provision and housing search; may require some evening hours, and must be flexible. 


Competitive Salary and Benefits

Professional Level


Minimum Education Required

4-year degree

How To Apply