Non-Profit HR Manager

Posted by
A Place Called Home
Los Angeles, CA
Published 16 days ago

A Place Called Home has a great opportunity for a passionate and dedicated Human Resources Professional to come and utilize their skills and implement creative ways to support the mission and vision of the organization while making a difference in the community.


A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.

Our mission is to serve youth and families directly and the optimal way to do that is in person. The majority of our positions require employees to work onsite at our facilities. We will always comply with or exceed government and public health safety mandates. Our priorities and policies to protect the safety and health of our staff and members may require special protocols on our campus and/or may require us to work remotely on a temporary basis.

APCH COVID-19 Vaccination Policy

A Place Called Home will be mandating COVID-19 vaccines for our staff. Consistent with our mission and values, and the duty to provide and maintain a workplace free of recognized hazards, A Place Called Home (“APCH”) has adopted this policy to safeguard the health and well-being of our staff and our families, members and their families, volunteers, vendors, and others who spend time on our campus, and the community, from the risks associated with COVID-19. All new hires must provide proof of their first dose of the vaccine on the first day of employment, if not fully vaccinated, and will have 30 days from their date of hire to complete their COVID-19 vaccination and submit proof of completion to the organization’s HR department.

How To Apply:

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Job Title: Senior HR Manager

Department: HR

Reports to: Chief Operating Officer

FLSA Status: Exempt

Direct Reports: HR Generalist, HR Assistant (PA)


A Place Called Home were driven by our core values integrity & trust, adaptability, accountability, learning and development and compassion. These values guide us in everything we do and push us further in our growth both as an organization and as people, cultivating an environment where employees are inspired and empowered as we build and thrive together.

Under the direction and in collaboration with the Chief Operating Officer, the Senior HR Manager is a collaborative partner that supports staff and management in all departments to create a thriving workplace environment of excellence and foresees areas of opportunity for improvement and advancement that will positively impact productivity and efficiency throughout the agency. The HR Manager will manage the organizations compensation and rewards program to attract top talent and support and retain valued employees while ensuring that the costs associated with compensation and benefits are in line with the organizations objectives, culture, and values and favorably on par with industry standards. As part of the HR department team and in collaboration with the COO, the HR Manager will develop and create policies and procedures to develop a workplace where employees can feel safe, engaged, inspired and productive.

Essential Duties and Responsibilities:

Talent Acquisition & Recruitment

Develop and nurture effective working relationships with hiring managers and business leaders throughout the organization, understanding needs and providing consultation on talent acquisition and best practices for identifying, interviewing and hiring top talent

  • Evolve and manage the employer brand to assure the attraction of best fit candidates.
  • Manage the recruitment process; take proactive measures via appropriate and effective avenues for recruitmentCollaborate with managers in preparation of job descriptions to ensure responsibilities and messaging aligns with the mission of the organization
  • Evaluate and analyze job descriptions classifications to ensure compliance
  • Conduct salary and labor market research to define benchmarks and ensure pay ranges are in alignment with required state and federal requirements as well as the non-profit sector
  • Manage the selection process to ensure top candidates are moved forward in the screening process
  • Evaluate assessments and processes in the recruitment process to provide managers with the tools necessary to identify the best candidate during the selection process
  • Prepare and educate new hires during orientation for their journey into APCH; create onboarding plans and educate newly hired employees on HR policies, internal procedures and regulationsIn collaboration with the Operations team, ensure new hires are prepared for a successful onboarding; email set up, onboarding itinerary and scheduling introductions, paycom set up, shirt distribution; parking assignment, keys, business cards etc.


Manage, evaluate and prepare benefits programs including annual renewals and broker/carrier interfaces; health, dental, vision, Life Insurance, 401K plan & supplemental benefits.

  • Educate new and current employees of benefits available to them through informational benefit meetings.
  • Manage & process workers compensation claims
  • In collaboration with the Director of Building & Safety Operations, evaluate workers comp claims to prevent future occurrences
  • Guide employees & supervisors through navigating the leave of absence procedures
  • Process Employment Development Department (EDD) paperwork; garnishments, employment verifications, disability, unemployment claims, etc.
  • Manage COBRA administration along with the third party administrator; new hire notices and terminations
  • Process qualifying events; enrollments, changes, and terminations of benefits through Paycom
  • Provide assistance and support to employees with benefits claims and concerns
  • Prepare required annual reports & notices (ACA, 401K, Medical, etc.)
  • Research, recommend and develop innovative and leading edge benefits for employees, e.g. credit unions to support home and vehicle acquisitions, etc.
  • Communicate updates and changes to employees


Stay informed on California and Federal employment laws and regulations and maintain employee handbook in compliance

  • Provide mentorship and guidance to the leadership team and managers on matters of HR policy compliance
  • Serve as a link between management and employees by handling questions, helping resolve work-related problems and support management by providing human resources advice, counsel, and decisions
  • Ensure compliance of all personnel documents with regulatory framework (HR law, internal procedures, and policies)
  • Develop policies, processes and procedures for the department and organization
  • Ensure leaders and managers are consistent in the application of policies and procedures
  • Lead the maintenance of human resources documents, such as organizational charts, corrective action forms, employee handbooks, benefits and/or performance evaluation forms.
  • Process Personnel Action Forms (PAFs) for personnel changes in Paycom
  • Conduct audits to ensure that all time sensitive documents are current (background checks, DMV records, I-9 documents, Trainings, certifications, etc.)
  • Manage, updates and maintenance of the HRIS system within Paycom
  • Maintain and update onboarding and off-boarding paperwork according to applicable laws and regulations
  • Implement and enforce new policies and procedures.
  • Conduct and/or attend meetings relating to investigations and or complaints
  • In collaboration with the Director of Building & Safety Operations, ensure compliance of DOT related regulations for current class B drivers

Employee Relations and Retention

Analyze statistical data and reports to identify and determine causes of personnel grievances and develop recommendations for improvement of organization's personnel policies and practices.

  • Develop and recommend solutions to employee relations issues, including performance, misconduct, conflict, and workplace accommodations; assess risk and escalate issues when necessary
  • Manage and conduct employee periodic surveys to evaluate/identify needs/changes for the organization
  • Develop, implement and evaluate employee retention programs; stay interviews & exit interviews
  • Support and guide managers in coaching conversations to make sure their conversations with employees are engaging and working to improve performance
  • Assist with the management of the Employee Engagement Committee (EEC) to implement staff initiatives that promote wellness, team building and inclusive employee experiences
  • Lead initiatives regarding employee retention programs
  • Conduct exit interviews and work with the Director of Data Analytics to evaluate data and identify gaps and common themes.

Other responsibilities

  • Responsible for maintaining knowledge of industry trends and employment legislation and ensures agency is in compliance
  • Adhere to the highest ethical and professional standards and values at all times
  • Perform other tasks as assigned


The Sr. HR Manager will be an individual who carries high personal and professional standards, is high energy by nature, and enjoys partnering with others to achieve successful outcomes. To be successful in this role the Sr. HR Manager will focus on achieving excellence of service and performance in the five core competencies identified by the agency: integrity & trust, adaptability, accountability, learning and development and compassion. As a Sr. HR Manager, they will also be expected to excel in the five management competencies of: motivating others, communication, managing systems, leadership, work quality and innovation. The candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of our employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. Our culture encourages individuals to speak up, we respect diversity of thought, and we look to our staff to be candid with concerns and constructive suggestions. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

Technical and Performance Skills

  • Excellent Oral and Written Communication
  • Professionalism
  • Customer Service
  • Time Management
  • Ability to multitask
  • Flexibility
  • Mission-Driven
  • Dedicated to excellence
  • Detail-Oriented
  • Resourceful
  • Innovative and Creative
  • Microsoft Office Skills
  • Ability to collaborate effectively across departments and teams
  • Ability to multitask, organize and prioritize multiple competing projects
  • Technical proficiency with Microsoft Office (Excel, Word, PowerPoint, etc.)
  • Bilingual (English/Spanish) Preferred


  • Degree: B.A. Degree in Human Resources, Non-profit Administration, or equivalent experience in related field
  • HR Certification Preferred
  • 5 years experience in Human Resources
  • Experience managing compensation and benefits
  • Experience managing HRIS systems

Additional Information

  • Must be willing to work flexible schedule
  • Must work well with diverse populations of colleagues, employees, constituents and donors


A Place Called Home provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity or sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship national origin, age, physical and/or mental disability or genetics. In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.


Please let us know if you are an APCH Alumni/ae

Background screening required

A Place Called Home has a great opportunity for a passionate and dedicated Human Resources Professional to come and utilize their skills and implement creative ways to support the mission and vision of the organization while making a…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
USD $65,000 - USD $75,000
/ year


Our commitment to our staff wellness, development and experience:

A Place Called Home is committed to supporting our hard working staff by creating a work environment that builds relationships, careers and experiences through collaboration and transparent communication. We don’t just talk the talk but we walk the walk. Below are just some ways in which we support our staff:

Health and Wellness

  • HMO & PPO Medical and Dental Plans with APCH covering the majority of the group costs
  • 25K Basic & Accidental Life Insurance-no cost to the employee
  • FSA, DFSA and Supplemental Insurance to support your out of pocket costs
  • 401K Retirement Plan with employer match
  • Generous Time-off: Paid winter break, 2 wellness days, 13 holidays, 2 weeks+ vacation, 88 hours for sick days, Incentive time off opportunities
  • Assistance and funds for emergencies
  • Employee Assistance program to support your work life balance
  • Professional Development

Gallup's Strengths Assessment for all employees

  • Quarterly Employee Training
  • Specialized Manager Training
  • Leadership Training through our Leaders In Training Program (LIT)
  • Professional development support and financial assistance
  • CPR & First Aid Training certification


  • Employee Engagement Committees: employee recognition, new hire experience, supporting community organizations, creating fun staff events, justice, equity, diversity & inclusion and wellness.
  • Monthly Employee Acknowledgment by Colleagues and Supervisors
  • Employee Portal - Staff Communication & Resources available at any time
  • TouchPoint-Monthly all staff meetings

Our commitment to our staff wellness, development and experience:

A Place Called Home is committed to supporting our hard working staff by creating a work environment that builds…


Temporarily Remote
Work must be performed in or near Los Angeles, CA
Associated Location
2830 S. Central Ave., Los Angeles, CA 90011, United States

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