Program Director - PROS Rebound

Job Type

Full Time


Minimum: $70,000.00
Maximum: $78,000.00



Start Date:


Application Deadline:



United States


General Purpose:.

Manage and direct the Goodwill PROS Rebound Program, which involves administering a NYS Office of Mental Health/Medicaid budget to provide necessary services to individuals with a diagnosed mental illness and a functional disability due to the severity and duration of the mental illness. Program must be operated in accordance with NYS Regulations, Part 512 for Personalized Recovery Oriented Services.

 Essential Functions

·        Responsible for ensuring that PROS is fully staffed and operates as a person-centered, recovery-oriented model, providing quality services in a timely and professional manner. 

·        Develops monthly reports to highlight PROS activities, monitor revenue/expenses and track participant referrals, placements and billable hours.

·        Adheres to  policies and procedures to dealing with participant incidents and emergencies, as required by contract and Goodwill

·        Develops and maintains ongoing relationships with potential referral sources, service providers and community resources.    

·        Reviews all client referrals, determines eligibility and assigns to appropriate staff.

·        Serves as an agency representative at community, regional, national, and social service functions, as well as performing public relations activities as requested. 

·        Establishes Evidence Based Practices and sets goals and objectives for the program and ensures the program remains compliant and in good standing with OMH, Medicaid and Goodwill standards. 

·        Responds to emergencies and coordinates appropriate interventions, along with the Safety Director, to ensure that clients’ work area remains healthy and safe. 

·        Manage a caseload of up to 5 participants, including case management, collateral contacts, referrals, vocational assistance, and other needs, to coordinate services.

·        Conduct required assessments including Wellness Recovery Action Plans, Psycho-socials, Psychiatric Rehabilitation, Vocational Readiness, Cultural, and Substance Use screenings and assessment.

·        Develop Individualized Recovery Plans (IRP) in collaboration with participants, based on the above listed assessments on a quarterly basis, or more often as needed. 

·        Maintain and update demographic, treatment and employment data in electronic health records (Foothold AWARDS, OMH CAIRS database, and NYESS).

·        Engages in case conferences, clinical meetings, and others as requested and fills in vacancy positions as needed. Provides clinical supervision to professional staff.

·        Coordinates with other directors to provide guidance to the Behavioral Services Division

·        Works closely with VP of Behavioral Health Services to ensure quality of services and monitoring of outcomes

 Qualifications/Basic Job Requirements:

·        NYS Licensed Clinical Social Worker preferred, will consider LMSW with significant clinical and administrative experience of at least 3 years

·        Have 3-5 years of experience working with persons living with severe mental illnesses

     Excellent oral and written communication skills, ability to multi-task in a very fast and demanding work environment a must

·        Capacity to manage, develop and motivate staff to continue to increase their skills in order to expand their programs and/or performance as needed.  

·        Experience with provision of services in a group modality.

·        Proficiency in Microsoft Office.

·        Knowledge of PROS program model and regulations

·        Knowledge of evidence-based practices, to include:  Individual Dual Diagnostic Treatment, Wellness Self-Management, Individual Placement and Support and Family Psycho-Education.

  Scope of Responsibility & Positions Supervised:.

·        Provides individual or group supervision to all staff. 

·        Establishes and monitors program budgets, staffing needs, including training. 

·         Responsible for developing and enhancing the PROS Rebound program.

Professional Level

None specified

Minimum Education Required

Master's degree

How To Apply