Details: Annual Salary $60,000-$70,000
The Salesforce Database Administrator is responsible for the overall operational health of YWCA’s Salesforce platform, including developing and maintaining data entry processes, providing technical direction on platform configuration and maintenance, troubleshooting and resolving production issues, and leading root cause analyses to both identify and implement long-term solutions. This position will report to the Associate Director of Development Operations and will often partner with all members of Development staff (including the Chief Philanthropy Officer, Portfolio Relationship Managers, the Prospect Researcher, and the Donor Services team) as well as Accounting Services (including the Chief Financial Officer, Controller, and Accounting Services staff) to prototype and deliver application solutions with an eye towards value, quality, data integrity, information security and end-user experience. In order to ensure the Salesforce CRM meets Agency needs related to data accuracy, reportability, and the ability to analyze the impact of fundraising tactics and discover trends, the Salesforce Database Administrator will develop and maintain the Development Divisions’ best practices for Salesforce data entry, data maintenance, support ticket processes, and workflow processes.
This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.
Minimum Education Required
How To Apply
To view the full job description, and to apply, visit https://careers.ywcaworks.org/Careers/careers.aspx?rf=Idealist&req=18-10015