Associate Director of Operations, Bay Area

Job Type

Full Time


Details: Competitive salary commensurate with education and experience.




San Jose
United States


Rocketship Public Schools is a network of public K through 5 charter schools serving primarily low-income students in neighborhoods where access to excellent schools is limited. Using a blend of traditional instruction, adaptive technology and targeted tutoring, Rocketship strives to meet the unique needs of each and every student. But we believe that truly transformative schools do more than educate students; they empower teachers, engage parents and inspire communities. Together, we can eliminate the achievement gap in our lifetime.

Rocketship schools are located in San Jose, Milwaukee, Nashville, and Washington, DC but we realize the achievement gap stretches across the nation. We're opening new schools every year to help reach the millions of students striving in underperforming schools every day.

The Team

The Rocketship Public Schools Operations Team is committed to advancing student outcomes by striving side-by-side with our instructional staff to bring excellence to every aspect of our schools. We focus on providing consistently efficient and high-quality services to our students and families. At each school site, the Business Operations Manager serves as part of the school leadership team, overseeing key elements of our school to “block and tackle” for instruction, owning areas such as student nutrition, recess, arrival, dismissal, physical space, procurement, and budget management. As a network, we provide templates and guidelines for efficient school-site business operations, and manage school operations talent towards excellence through coaching, leadership development, and career pathway creation.

The Position

The Associate Director of Operations directly manages our Bay Area school-based Business Operations Managers (BOMs), providing coaching and professional development on a range of school operations leadership topics. This role also partners with the rest of the network Operations team to provide central support, tools, and resources on topics including new school startup, management of support staff (BOMs’ direct reports), and execution of all operational systems. In addition, the Associate Director of Operations is responsible for many elements of regional business management and project management, including interfacing with local DC vendors (student food service, custodial, security, etc.), owning portions of state reporting and compliance requirements, managing new school start up, and more.

While this role is designed to be full-time, it could potentially be structured as part-time for the right candidate.

Direct School Support & Management (80%)


- Manage Bay Area-based Business Operations Managers (BOMs)

- Provide consistent, high-quality coaching and support to all direct reports, focusing on school systems, support staff team management, and school leadership collaboration

- Partner with school Principals, Directors of Schools, and network Operations Team to ensure that schools function at a high level

- Uphold a high standard of excellence for school operations and provide meaningful evaluations of school operations and BOM performance

- Serve as point of escalation for school-based operational issues

- Partner with new BOMs to lead the strategy, planning, and execution for the operational requirements for new schools in the region

Regional Business Leadership and Project Management (10%)

- Lead the strategy and execution of all regional business projects, including vendor contracts, vendor management, state and local authorizer audits, and other reporting requirements

- Identify and manage new initiatives to meet the changing needs of our region and our schools (e.g. transportation, co-location, etc.)

Resource Design and Network Initiatives (10%)

- Serve as a strategic thought partner to the VP of Operations and other members of the Operations Team across topics

- Create tools and templates to support high-quality operations at school sites

- Design and deliver professional development and communications to meet the needs of our school-based staff

- Participate in the design and roll out of projects that meet our organization-wide goals

Travel Required

- Occasional (typically 1-2x per quarter) travel required to Washington DC, Milwaukee, and/or Nashville

Work Location 

This role can be primarily based out of our San Jose, CA regional office or schools or our Concord, CA regional office or schools 

Required Qualifications


The ideal candidate for the Associate Director of Operations position at Rocketship Public Schools is someone who has coached teachers and has a track record of achieving school operations excellence across schools in an organization of similar scope and scale to that of Rocketship Education. This could come from experience in a very similar role, or from experience managing Principals or other school leaders who have a component of operational management in their roles. We will also consider candidates whose experience is primarily based in a single school (leading operations or as a Principal), though the role does require the perspective learned through managing or supporting multiple schools, and managing through multiple levels of staff.

The Associate Director of Operations will be mission-driven with a tangible passion for ensuring Rocketship Education continues to provide life-changing opportunities for students of low-income communities where we catalyze city-wide, sustaining transformation. The ideal candidate has experience working in a dynamic, growing organization during a transformational phase and identifies with, and appreciates the work of, every contributor across all levels of the Rocketship Education organization.

Specific qualifications include:

•       6+ years professional management experience

•       2+ years managing managers, ideally school-based leaders (e.g., Business Managers, Principals) across school sites -- including coaching and development around setting culture and managing student behavior

•       3+ years professional experience in school site operations leadership (e.g. Operations Manager, Principal, Dean of Culture), preferably in a high performing charter management organization

•       Ability to travel to other Rocketship regions (DC, WI, TN) occasionally

•       A passion for Rocketship’s mission to eliminate the achievement gap and a belief that all students can achieve academic success

•       Extremely high standard of excellence for school operations

•       Excellent professional development design and delivery skills

•       Experience in planning and leading complex initiatives or projects

•       Creativity in designing new tools, resources and guidelines for school-based staff

•       Ability to build trust, relationships, and credibility quickly with people in various roles at all levels of the organization, and especially at school sites

•       Ability to independently and effectively manage time in an environment with multiple workstreams and competing priorities, maintaining a high degree of personal responsibility

•       Demonstrated ability to be detail-oriented, organized, and resourceful

•       Outstanding ability to build and manage group culture and navigate complex group dynamics

•       Ability to differentiate content/experiences to address school-specific context and needs effectively

•       Extraordinary communications skills with remote teams

•       High tolerance for ambiguity and for a rapidly changing environment




Our comprehensive benefits package includes excellent health and welfare benefits, 403b retirement plan, flexible spending account (FSA), cell phone reimbursement and paid time off.


How to Apply


To apply, please visit

Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 


Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated.

Professional Level


Minimum Education Required

4-year degree