Lifelong is a community health organization committed to removing barriers to health with relentless compassion so that no one faces illness and injustice alone.
The Director of People and Culture supervises all activities related to the people and culture function of the agency and acts as a strategic partner with Lifelong leadership in developing recommendations for improvement of the agency's personnel policies, practices, and culture. Position oversees all HR functions including recruitment, diversity and inclusion, compensation, labor relations, benefits administration, training, and performance management. This position reports to the Chief Executive Officer. This is a full-time, exempt, non-union, regular position that requires occasional evenings & weekends and participation in agency events.
- Direct the People and Culture administrative functions of the agency in accordance with industry standards. Plan, organize, and lead the people and culture department goals, budgets, objectives, and systems.
- Provide overall strategic people and culture leadership to the agency. Oversee the development and implementation of people and culture policies, programs and services, including union relationship and negotiations, recruitment, selection, retention, legal compliance, employee benefits, employee relations, employment practices and procedures, employee communications and employee events.
- Develop and implement strategies to increase Diversity & Inclusion within the organization. Serve as one of the leads on the Diversity, Equity and Inclusion (DEI) committee and the primary liaison to external consultants advising DEI initiatives.
- Oversee departmental staff and budgets ensuring appropriate management and resources to support the agency’s work.
- Seek out and establish relationships with outside consultants to aid in the establishment of agency-wide trainings for organizational development and change management.
- Partner with internal stakeholders to implement strategies for employee engagement and retention.
- Develop appropriate salary structure, staffing structure, and benefits programs to provide motivation, incentives, and rewards for effective performance and to provide departments with the necessary personnel to achieve the mission of the agency.
- Partner with internal stakeholders to monitor and enhance employee engagement and retention.
- Develop and maintain an appropriate Performance Management process that builds on organizational and personal goals and provides pathways for enhanced growth and development.
- Leads agency compliance with all legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), the Department of Labor, worker compensation, etc. Maintains minimal agency exposure to lawsuits.
- Oversee the management and maintenance of a comprehensive new employee orientation process.
- Manage the maintenance of accurate personnel/people and culture records and files in accordance with local, state and federal laws.
- Maintain the utmost confidentiality in dealing with employee records and agency information.
- May serve as a trustee, plan administrator, or fiduciary for certain benefit programs.
- Work closely with Finance Department to ensure accurate and timely payroll processing, 401(K) investment, and administration of employee benefits.
- Ensure annual renewal of benefit plans.
- Serve as primary liaison to SEIU 1199NW Collective Bargaining Unit and co-chair monthly Labor & Management meetings.
- Prepare and analyze HR metrics and provide reports that support decision making in specified areas.
- Perform other duties, as assigned.
- Bachelor’s degree in a related field required; Master’s degree preferred.
- PHR certification required; SPHR certification preferred.
- A self-directed leader with an entrepreneurial spirit who proactively improves systems and processes to benefit our mission.
- A highly curious individual with a growth mindset.
- Five or more years of relevant professional experience across all HR disciplines, including planning and evaluation, employment law, performance management, benefits administration, policy development, compensation, employee relations, training and development, and workers’ compensation.
- A highly ethical individual with unquestioned integrity and the experience, confidence, and stature to effectively address sensitive HR and business issues with complete discretion and confidentiality
- Experience working in a union environment required. Knowledge of labor relations, grievance, and appeals procedures. Experience overseeing compliance with union contracts.
- Experience with organization development issues such as workforce development, employee retention, and change management.
- Experience with project planning, implementation, and evaluation. Able to organize, prioritize multiple projects and meet deadlines in a time-sensitive environment.
- Possess an understanding of and ability to model proper professional boundaries.
- Demonstrated skills and strong working knowledge of Microsoft Office suite of applications, including Excel, Access, and Word and web-based payroll systems, HR platforms, and time & attendance applications.
- A strong communicator with excellent written and verbal communication skills and strong presentation skills.
- Ability to develop good working relationships with both internal and external customers. Experience with group facilitation, conflict resolution and a working knowledge of organizational development issues.
Lifelong is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. As such we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.