Senior Case Manager, Independence House

Job Type

Full Time




254 West 31st Street
9th Floor
New York
United States


Function:       Provides case coordination and delivers community rehabilitation services.


·        Conducts home visits on a regular basis for assigned case load.

·        Obtains psychosocial histories and conducts functional skills assessments.

·        Establishes and maintains liaison with primary provider of psychiatric care.

·        Assures access to psychiatric, substance abuse and medical services, and entitlement benefits.

·        Monitors client medication, including adherence and side-effects.

·        Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice.

·        Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.

·        Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.

·        Trains clients in safety procedures and conducts fire drills and self-preservation tests.

·        Prepares residents for transition to independent living and makes necessary referrals.

·        Facilitates crisis intervention in the event of an emergency.

·        Staffs Emergency Pager on a rotating basis.

·        Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.

·        Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.

·        Attends in-service training as requested by supervisory personnel.

·        Provides coverage as needed for other staff on the program team.

·        Serves as “Qualified Mental Health Staff Person”.

·        Ensures delivery of program services according to agency policies and procedures.

·        Ensures compliance with applicable NYS OMH and NYC DMH regulations.

·        Acts as supervisor on duty in the absence of the director.

·        Supervisory, program management, quality assurance, and other duties as assigned.

Qualifications: M.A. in psychology or a human services related field or a B.A. in psychology or a human services related field and significant experience in the field. Ability to lead and mentor others

Salary: $48,925.00 plus generous benefits.

ACMH, Inc. promotes the wellness and recovery of persons with mental illness living in New York City and is a leader in the provision of outreach and engagement, care management, rehabilitation, and supportive housing.

For more information, visit our website:



Generous benefits.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Email a resume, cover letter and contact information for 3 professional references to:

Sharon Royer

Director, Human Resources and Information Management