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Senior Case Manager - SI Criminal Court

Posted by
Safe Horizon | Staten Island, NY
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Summary: 

Safe Horizon is the nation's largest victims' assistance organization.  The Senior Criminal Court Case Manager, based in the walk-in reception center in the courthouse, provides comprehensive, client-centered assistance to individuals and families impacted by violence and abuse. Core services provided include safety assessment and risk management, orientation to court process, information about victims’ rights and role, crisis intervention and supportive counseling, criminal justice and personal advocacy, and referrals. 

 

Essential Job Functions: The Senior Case Manager will work with clients who access the Criminal Court reception center and address their immediate needs. Responsibilities may include some or all of the following:

  • Provide orientation to law enforcement and court process and victims’ rights and options, and supports clients to make informed decisions;
  • Liaise with the Criminal Court Bureau and Special Victims Unit, Richmond County DA’s Office (RCDA) and assist victims scheduled for interviews with RCDA staff;
  • Conducts client-centered safety assessment and risk management planning;
  • Provide short-term crisis intervention and supportive counseling in person and by telephone;
  • Assist victims to obtain orders of protection;
  • Provide updates and assists clients in reporting any continued harassment and other violations;
  • Assists victim to obtain Office of Victims Services compensation, restitution, and relocation assistance;
  • Advocate with District Attorney’s Office, police, housing, employers, schools, child protective, and other social service agencies;
  • Provide information about and referrals to governmental and non-governmental organizations including shelters, domestic violence and sexual assault organizations, mental health treatment, public assistance, and legal services;
  • Provide emergency practical assistance for clients including transportation, financial assistance, emergency cell phones and lock replaces;
  • Enter data into a computerized record keeping system and maintain thorough and accurate case records and statistics;
  • Maintain routine administrative responsibilities include preparation of correspondence, maintenance of files, mail, e-mail and telephones; 
  • Work collaboratively with partners including Richmond County District Attorney’s Office, Court staff, New York Police Department, NYC Mayor’s Office to End Domestic and Gender Based Violence, and community based organizations;
  • Work collaboratively with other Safe Horizon programs;
  • Participate in staff meetings, supervision, and relevant trainings and seminars.

 

Supervisory Reports:            

None

Total staff: 0

 

Interacts with:

·         District Attorney’s office

·         Criminal Court personnel (court clerks, court officers, etc.)

·         NYPD

·         NYCHA and Section 8 staff

·         Local social service providers

·         All internal Safe Horizon programs and departments

·         All other external agencies and organizations that provide appropriate services to the client

 

Knowledge and Skills:

 Required skills:

·         Compassion towards victims/survivors;

·         Excellent interpersonal and communication skills (be assertive, collaborative, and well-organized);

·         Ability to work under pressure in a calm and reassuring manner;

·         Competency using computers, Microsoft Outlook, and systems for managing case records;

·         Strong work ethic and positive attitude


Desirable:

·         Understanding of victimization and trauma;

·         Fluency in Spanish or another second language spoken by client population is strongly preferred;

 

Education:

Required:

·         BA or BS Degree or equivalent experience

 

Experience:

Required:

·         Training, employment, internship, and/or volunteer experience in criminal justice, social work, or related field


Desirable:

·         At least one year of experience working in a social services, domestic violence, criminal justice, or comparable agency

·         Experience working with people in crisis

·         Experience working with diverse client population

·         Familiarity with legal and social service systems in NYC

 

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment 


AmeriCorps, Peace Corps and other national service alumni are encouraged to apply 


Please follow this link to view complete EEO Law and complaint filing information:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Summary: 

Safe Horizon is the nation's largest victims' assistance organization.  The Senior Criminal Court Case Manager, based in the walk-in reception center in the courthouse, provides comprehensive, client-centered assistance to…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required

Benefits

Medical

Dental

Vision

403B

Parental Leave

Flexible Spending Account

4 weeks Vacation

12 sick Days

10 holidays

Life Insurance

Transit Chek

Employee Assistance Program

Tuition Reimbursement

Medical

Dental

Vision

403B

Parental Leave

Flexible Spending Account

4 weeks Vacation

12 sick Days

10 holidays

Life Insurance

Transit Chek

Employee Assistance Program

Tuition…

Location

Staten Island, NY

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