Case Manager Supportive Services

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Published 8 days ago

Case Manager - Tiny House Village Camp Second Chance

The Low Income Housing Institute (LIHI) advocates for and provides stable housing and

services for vulnerable people who are underserved by the mainstream housing market - we

believe housing is a human right. Our Tiny House Villages (THV) provide people experiencing

homelessness their own secure space with a locking front door, access to a community kitchen

and hygiene center, and onsite services. As a THV Case Manager, you'll provide onsite support

to Tiny House clients, helping them move on to permanent housing at a rate much higher than

typical for shelter clients.

In this full-time role, you'll be paid $19.53 - $24.40 per hour, depending upon credentials and

experience; you'll be eligible to purchase medical, dental, and other wellness benefits at a

premium share. You'll report to the Manager of Supportive Services. Hours are Mon - Fri, 40

hours/week within the 9am - 5:30pm timeframe (flexible scheduling), with some occasional

evening or weekend work as needed. This is a non-exempt, unionized position, represented by



 Bachelor Degree in Social Work or related field, or Associate degree with 3 years of


 Background in case management, resident advocacy, or related career

 Excellent written and verbal communication skills

 Must pass criminal background checks and drug screening test.

 Access to reliable transportation

Preferred qualifications:

 At least two years’ experience working with a diverse population.

 Knowledge of referral resources

 CPR/First Aid certification

*Any combination of education, skills, and experience that will qualify you to do this work will be



Information and Referral/Case Management

 Offer case management for selected clients, make referrals or initiate services to

address mental health, substance abuse, disability issues, and other needs wherever

possible, coordinating with local agencies as needed.

 Formally and informally assess clients as to current level of functioning and social

service needs.

 Build effective relationships with clients.

Community Building

 Coordinate with community organizations, public agencies, and volunteers to provide onand

off-site activities for clients.

 Contribute to the development of a community that values cultural diversity, including

initiating and encouraging client involvement in community-building activities, such as

community meetings, meals, and support groups; produce needed written materials,

including community newsletters.


 Participate in staff meetings and planning sessions and report programmatic issues.

 Complete and maintain records of activities and contacts with tenants/agencies and

case management records.

 Assist staff with administrative and program work related to the operating of supportive

housing and social service projects at LIHI.

 Assist with preparation of spreadsheets, grants, funding applications, correspondence

and reports as relate to the housing programs.


 Participate in fundraising for Supportive Services by providing information and feedback

for grant applications; and helping establish community contacts.

 Perform other related duties as required.

COVID-19 vaccine is required.

About us:

The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and

managing low-income housing; developing innovative solutions to homelessness; advocating for

housing justice; providing supportive services; and operating hygiene services for homeless

people at our Urban Rest Stops. LIHI staff have developed over 4,500 affordable housing units

and manages over 2,500 units including rental housing, permanent supportive housing and

transitional housing. The populations served include: families, singles, seniors, veterans, young

adults, immigrants, low wage workers, and people living with physical and mental disabilities.

LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located

in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny

house villages as a crisis solution to homelessness. Annually, the tiny house villages and

shelters serve 1,000 homeless people and our hygiene programs serve over 8,000 homeless

people. LIHI is a BIPOC organization committed to anti-displacement, equitable development,

and social racial justice. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps

in ending homelessness and creating supportive communities for people to thrive.

The Low Income Housing Institute is an equal opportunity employer. Qualified members of

historically marginalized and underrepresented communities are encouraged to apply. LIHI

participates in the Federal E-Verify system.

Case Manager - Tiny House Village Camp Second Chance

The Low Income Housing Institute (LIHI) advocates for and provides stable housing and

services for vulnerable people who are underserved by the mainstream housing market - we


Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    July 26, 2021
  • Education
    2-Year Degree Required
  • Professional Level
    Entry level


9701 Myers Way S, Seattle, WA 98108, USA

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