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Manager of Mentor Community

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iMentor | Baltimore, MD
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Position Overview

iMentor Baltimore is seeking a passionate and creative individual to serve as its inaugural Manager of Mentor Community (MMC)! The MMC will co-create and lead the implementation of an exciting mentor engagement strategy to put the mentor at the center, placing a strong emphasis on community building and reciprocal engagement with our volunteers. By creating training programs, events, and campaigns to ensure excellence at every phase of a volunteer’s experience, from first connection to the organization through completion of a match and beyond, the MMC will play a critical role in leading a best-in-class experience for members of our mentor community, resulting in deeper programmatic engagement and fundraising outcomes.

Reporting directly to the Director of Mentor Engagement, the Manager will have at least four (4) years of work experience with at least two (2) years of volunteer and relationship management, event planning, recruitment, community giving, or program implementation experience. The ideal candidate will be an idea generator and networker extraordinaire who isn’t afraid to try new ways to bring folks together.

About iMentor

iMentor builds mentoring relationships that empower students in low-income communities to graduate high school, succeed in college, and achieve their ambitions. Students work with their mentors one-on-one, in-person and online, to develop strong personal relationships, nurture a college aspiration, navigate the college application process, and build critical skills that lead to college success. In New York City, Chicago, and the Bay Area, and Baltimore, iMentor partners with public schools to ensure every student in the schools receives a mentor. iMentor also provides its curriculum, technology, and best practices to help nonprofits run effective programs in the iMentor model.

This year, iMentor Baltimore will serve students at two Baltimore City Public Schools, schools in which a majority of students served will be first-generation college graduates. Since 1999, iMentor has connected more than 33,000 students with mentors and this year. iMentor is serving 10,000 students across the country.

iMentor has been recognized through funding from many of the leading education funders in the country, including the Ballmer Group, the Michael & Susan Dell Foundation, the Robin Hood Foundation, the Bezos Family Foundation, New Profit Inc., and the Kresge Foundation. iMentor is one of the nation’s most innovative and quickly growing college success organizations. As a team, we are collaborative, fun, bring passion and joy to our work, and deeply believe in human potential. iMentor was recently named one of the Best Nonprofits to Work For by The Nonprofit Times. Read more about our work and values at: http://www.imentor.org

Responsibilities

Mentor & Volunteer Engagement Events

·      Plan and execute – from concept to post-event evaluation – innovative mentor engagement events including volunteer events, panel discussions, speaker series, education/ongoing training, happy hours, focus groups and beyond

·      Manage vendors, in-kind solicitation and stewardship, budgeting and supplies

·      Plan, execute, and assess mentor facing campaigns including recognition/appreciation and special events campaigns such as National Volunteer Week and National Mentoring Month

Mentor & Volunteer Communications

·      Develop and implement a communication strategy for volunteers waiting for a match, serving as contact person and relationship manager

·      Manage the mentor Facebook group

·      Create and disseminate volunteer newsletters

Mentor Orientation Management

  • Create and facilitate excellent best in-class mentor orientation experiences and manage scheduling, content, staffing, mentor-facing materials and supplies
  • Train, schedule, and communicate with other staff who facilitate mentor orientation
  • Collect and assess volunteer orientation feedback

Community Recruitment and Mentor Nominations

  • Develop and execute a strategy to recruit future mentors from our mentor community through referrals and community recruitment campaigns
  • Create and implement innovative strategies to maximize returns from orientation and online nominations

Mentor Giving Support

·      Collaborate with the Director and Development team to maximize mentor participation in giving and fundraising campaigns such as the annual iMentor Challenge

·      Deepen existing and pilot new opportunities to engage mentors in giving, such as dollars for doers and third-party fundraisers

·      Partner with Development to incorporate mentor experience elements in annual fundraising events

Qualifications

·      Four (4) or more years of work experience with at least two (2) years of volunteer and relationship management, event planning, recruitment, community giving, or program implementation experience

·      Proven track record of innovation and creative problem-solving

·      Entrepreneurial and persistent networker who has the natural ability to build bridges with a wide variety of people and communities; brings a customer service orientation to relationship building

·      Intuitive, empathic communicator who can quickly build rapport, trust, and credibility

·      Skilled project manager who can identify needs, scope projects, implement strategy and juggle lots of moving pieces to see something through

·      Outstanding organizational and time management skills with the ability to effectively juggle both high- and low-level tasks and projects, from driving strategy to managing data and preparing materials for events

·      Strong critical thinking skills, with the ability to analyze data, recognize trends, and make recommendations

·      Demonstrated public speaking and facilitation skills, along with strong writing and interpersonal skills that can engage others to take action

·      Desire to work in a fast-paced environment; flexible and adaptive to changing priorities

·      Deep commitment to equity, diversity and inclusion and aligned in thought and action with iMentor's values

·      Bachelor’s degree required

·      Able to work evenings/weekends for mentor community-building events

·      Some travel required: 40% within Baltimore; transportation not provided

·      Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts.

Position Overview

iMentor Baltimore is seeking a passionate and creative individual to serve as its inaugural Manager of Mentor Community (MMC)! The MMC will co-create and lead the implementation of an exciting mentor engagement…

Details at a glance

  • On-site Location
  • Full Time Schedule

Benefits

·      Salary commensurate with experience

·      Up to 100% employer funded comprehensive medical and dental coverage

·      18 days paid annual vacation and 13 paid holidays + most iMentor functions closed between Christmas and New Year’s Day

·      401K match up to 4%

·      Significant opportunities for professional development and growth 

·      Salary commensurate with experience

·      Up to 100% employer funded comprehensive medical and dental coverage

·      18 days paid annual vacation and 13 paid holidays + most iMentor…

How to Apply

Visit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for the position. Applications will be considered on a rolling basis, so it is in candidates’ best interest to apply as soon as possible. No phone, email, mail, or fax inquiries will receive a response. 

iMentor is an Equal Opportunity Employer


Visit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for the position. Applications will be considered on a…

Location

8 Market Place, Baltimore, MD 21202

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