Service Coordinator

Job Type

Full Time


Minimum: $40,000
Maximum: $40,000
Details: Salary complemented with a full University benefits package.



Application Deadline



United States


The Choice Program at UMBC is a not-for-profit organization administered by The Shriver Center at The University of Maryland, Baltimore County (UMBC). For 30 years, Choice has engaged, mentored, trained and advocated for over 20,000 disconnected youth. The Choice Program strengthens communities through innovative, family-focused strategies to connect youth to educational and vocational opportunities.

Our work is grounded in theoretical perspective and values that focus on employing strengths-based approaches focused on positive relationships and self-agency. As a primary target of The Choice Program is to reduce the number of youth of color in the juvenile justice and detention systems, these guiding principles are essential in addressing racial inequities on individual and systemic levels. The Choice model aligns itself with anti-racism and puts this into action through a focus on restorative practices, trauma-informed care and applied critical race theory. 


The Service Coordinator is a frontline manager, overseeing a team of AmeriCorps Members serving with The Choice Program in our Prince George's County Intensive Advocacy DJS Team. Youth and families are referred from the Department of Juvenile Services.

The Service Coordinator plays a critical role in coordinating case management services, providing quality supervision and development of their AmeriCorps team, and connecting resources to meet youth and family needs. This team serves young people living in Prince George's County, MD. The home office for this position is located in Hyattsville, MD, though frequent travel to other areas of the state is necessary.

Specific duties of the Service Coordinator include: direct supervision of AmeriCorps Members as they implement services for Choice Program youth; ensuring services are delivered including providing direct service as needed; handling referral and intake process; overseeing family-centered service planning; providing hands-on and classroom training to AmeriCorps Members across the organization; serving on organizational task teams and other leadership opportunities; serving as the primary representative to local community partners; serving as a back-up crisis contact to provide support and guidance for in-field staff on a rotating basis; and performing other duties as assigned.

Required Minimum Qualifications:

Requires a Bachelor's degree and six months experience providing direct care services to youth, families, or vulnerable populations. Position requires use of automobile and valid driver's license. 

Note: Due to the nature of the work flow and level of responsibility, this individual maintains a flexible schedule which goes beyond a 40 hour work week. Evening and weekend work involved.

A background check will be required.  

Note: This is a grant-funded position wherein employment is contingent upon renewal of the grant

UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

Please apply through UMBC's Job Application Portal here:

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