Social Worker / Care Manager

Job Type

Full Time


Minimum: $45,000
Maximum: $49,000
Details: Range is for a MSW candidate



Start Date



United States


Under the supervision of the Individual and Family Services (IFS) Team Leader, the Social Worker/Care Manager works with an integrated team approach in providing care management services and supportive clinical counseling for IFS clients, ages 18+. The SW/CM identifies needs of clients and provides care management services (resource navigation, benefit application/enrollment, and financial stability improvement).  This position also provides in-home direct services for clients and works with clients who are experiencing hoarding behaviors (desire to work in this area and previous experience preferred). Services are provided in our Berris Plaza (northeast), Arch (center city) offices, Brodsky Center (Bala Cynwyd) and in-home.

Duties and Responsibilities

  • Coordinates and provides supportive counseling and care management services for IFS clients both through direct services in the client’s home and in the office.  There is a large proportion of time spent in clients’ homes for this duty.
  • Provide support to older adult clients in home to help age in place safely and with dignity.
  • Conducts comprehensive assessment of clients’ needs and assesses their goals to develop mutually agreed upon treatment/care plans.
  • Works with client to enable access to resources appropriate to their individual needs (e.g., budgeting, financial issues, and accessing public entitlements).
  • Collaborates with community resources (job coach, housing) and assists clients in daily life skills to help them function on as high a level as possible.
  • Maintains knowledge of a broad variety of community resources and refers clients when appropriate to support their treatment goals.
  • Provides Motivational Interviewing and Cognitive Behavioral Therapy skills to clients with hoarding behaviors including direct support with sorting and discarding.
  • Provide in-home support to all clients with hoarding behavior and/or hoarding disorder.
  • Provide advocacy with landlords, community enforcement agencies, family and natural supports, and others as needed.
  • Provide psychoeducation to client, family and natural supports, and community resources regarding hoarding disorder and other mental health needs.
  • Prepares and documents accurate and timely records including clinical and progress notes, assessment tools, and billing information in compliance with department documentation guidelines and expectations and external regulatory policies.
  • Participates in team conferences, peer supervisory sessions, weekly supervision, department meetings, and other meetings related to care management issues.
  • Assist in facilitation of no more than one monthly cultural and educational outings for individuals with special needs, when needed.
  • Other duties as assigned by direct supervisor.


  • Knowledge of public benefits and general community resources
  • A high level of communication skills both written and verbal.
  • Ability to manage and prioritize multiple assignments.
  • Demonstrate a professional demeanor no matter what the situation; must be able to meet and interact professionally, patiently and courteously with a diverse population of clients and families.
  • Ability to work independently—can follow up and follow through.
  • Must be able to exercise independent judgment in an area for which procedures cannot be standardized.
  • Ability to recognize implied problems underlying initial statements of need and to ask questions appropriate to gathering more information to better serve the client and the agency.
  • Must be able to maintain confidentiality.
  • Ability to participate as a contributing team member of the department.
  • Ability to work as a team member with other clinicians and care managers to ensure best service to clients.
  • Ability to establish good working relations with other professional both internally and in the community.
  • Flexibility and the ability to adapt to changes in schedule and assignments.
  • Demonstrates initiative in contributing to the development of the department’s programs and services as well as his/her own professional development.
  • Must be in good standing, maintain any pertinent license(s), and follow guidelines as required by the PA State Board of Social Workers, Marriage and Family Counselors, and Professional Counselors.
  • Demonstrate knowledge, understanding, and implementation of practices based on the NASW code of ethics.
  • Participate in annual Trauma Informed Care training(s).


  • MSW required
  • Two to three years direct service experience required
  • Proficient user of technology (smart phone/tablet/laptop) and experience using MS Office applications required
  • EHR/EMR database experience a plus

Additional Requirements


  • Work hours will include staffing one Sunday socialization group outing for individuals with special needs (hours will be adjusted for the week following), when needed.
  • Employee must have a car.
  • Employee must have a safe driving record on file with the Department of Motor Vehicles in the state in which the employee is licensed to drive. Employee must provide a valid driver’s license and proof of automobile liability insurance. In addition, employee must provide security clearances free of any citations.
  • Employee must pass all necessary criminal and/or background checks.





Short-term & Long-term disability

Matching contribution retirement plan (403b)

Other benefits

15 days vacation accrual, 12 days sick accrual, 15-21 holidays per year

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please submit an up-to-date resume and brief note regarding your interest and related qualifications for thsi position.