The Donor Relations Officer (DRO) serves on the JDRF Greater Bay Area Chapter Executive Team, working in partnership with staff and volunteer leadership to close annual cumulative major giving in the seven figure range. In doing so, the DRO will develop and manage a portfolio that ultimately provides a 3:1 ratio of opportunities to budgeted desired outcomes.
In addition, this position is responsible for a variety of comprehensive development functions that correspond to the identification, cultivation, solicitation and stewardship of (primarily) individual prospects and donors. Emphasis is on the continuing development of the major and leadership giving pipeline, aligning philanthropic desires of the individuals served with the organizational offerings that meet their needs.
The DRO is an experienced fundraising professional with a track record of success in donor development, donor stewardship, and closing major, principal and transformational gifts.
Specifically, the Donor Relations Officer is accountable for the following:
• Partner with Chapter leadership (staff and volunteer) to create deeper relationships with high-giving-capacity constituents
• Generate new revenue, with an emphasis on 6 and 7 figure gifts across all revenue sources
• Work to ensure ongoing major gift revenue growth with strategic focus on retaining and upgrading existing donors while building a robust pipeline of prospects
• Work with Chapter Executive staff team and Board Executive Committee and Leadership Giving Committee to develop and implement strategic transformational giving fundraising plans for the Greater Bay Area Chapter
• Plan annual calendar of leadership giving dinners and receptions, providing meaningful content for existing donors and prospects
• Engage CEO, National Executive Team, and National Volunteer Leadership as appropriate.
• Partner with GBA Chapter Board Leadership Giving Chair to build an engaged and active community while expanding LG pipeline, cultivation, solicitations and stewardship
• Obtain and maintain current knowledge of JDRF’s research priorities and activities and assure that the impact of this research on those living with type 1 diabetes and their families is skillfully and credibly communicated to donors and prospects
• Work with national to assure awareness of initiatives and relevant experiences that could be of impact to the chapter
• Build and maintain a personal portfolio of 60-100 prospects, and serve as the “moves manager” across all revenue streams
• Support social event staff and volunteers to achieve early lead FAC gift commitments
• Consistently recognize gifts in ways that are meaningful to donors
• Model a donor-centric culture by supporting, mentoring and encouraging staff to think beyond individual events and annual budgets, and consider long-term, strategic, donor-driven giving
• Accurately and timely record all donor activities in Salesforce
• Engage in regular in-person visits, calls, and written correspondence with current donors and prospects; Actively make solicitations
• Ensure that all major donors, regardless of revenue channel, have a high quality, increasingly personalized experience with JDRF
• Attend Chapter Board meetings and Chapter events where leadership giving donors and prospects are in attendance
• Significantly Increase the number of donors in the Planned Giving program
• Minimum of 7 years of major, principal or transformational gift fundraising experience and acquisition success.
• Track record of working effectively and strategically with passionate, high-level volunteers and staff.
• Effectively applies moves management techniques and utilizes prospect research tools.
• Sound judgment, initiative, independence and self-accountability while also working as a team member in a matrixed environment.
• Strong oral and written communication and interpersonal skills, including superior active listening, observation, analytical, and problem recognition and solving skills.
• Results driven, efficient, creative, solutions oriented, who thrives in fast paced, deadline-driven environment.
• Maintains confidentiality and security of all information under her/his supervision.
• Performs all responsibilities and projects as assigned by his/her immediate supervisor.
• Understands various computer systems and databases. Proficient in Microsoft Office, including Microsoft PowerPoint and Excel. CRM experience, preferably Salesforce.
• Experience in developing and success in achieving budgets.
• Occasional travel for national meetings required; 3-4x a year anticipated.
Minimum Education Required