100 West 6th Street
The Family Advocate is responsible for providing advocacy, crisis support and case management services to victims of child abuse, their non-offending family members and caregivers. Reports to the Director of the Delaware County Children’s Advocacy Center (DCCAC). This position involves moderately complex methods and multi-task management. Duties include meeting with clients to provide support and education; participating in case tracking and monthly case review and supporting the mission of Family Support Line and the Delaware County Children’s Advocacy Center. Ability to function in a fast-paced environment as well as travel to regional, state and occasional out of state trainings and events. Ability to work as part of a multidisciplinary team and collaborate with a wide range of professionals including law enforcement, social services, medical and mental health providers.
- Initiates and maintains collaborative relationships with police departments, child welfare, district attorney’s office, and medical providers in order to promote victim’s rights and needs, as well as access to the DCCAC.
- Meets with non-offending caregivers of child victims while forensic interviews are being conducted at the DCCAC and provides crisis counseling and emotional support, orientation of children and non-offending caregivers to the DCCAC and the coordinated multidisciplinary response and coordinates referral process for medical, mental health and further victim advocacy services.
- Provides accompaniment to criminal justice proceedings and medical exams upon request of client.
- Assists with case tracking mechanism which provides accurate, useful, and accessible data for the DCCAC and other agencies.
- Bachelor’s Degree in social work, psychology, criminology, human services, or other related field required. Masters degree in social work, psychology, criminology, human services, or other related field preferred.
- Knowledge of the victim advocacy, criminal justice and child welfare system preferred.
- Must have valid driver’s license or ability to get to programs at various locations.
- Must be able to lift 20 lbs.
- Must pass a statewide criminal background and fingerprint check.
Family Support Line is committed to providing equal employment opportunity to all qualified individuals and endeavors to hire individuals of diverse races, colors, creeds, ethnicities, religions, genders, gender identities or expressions, ages, sexes, sexual orientations, national origins, disabilities, and citizen, marital, veteran and HIV statuses.
Family Support Line’s mission is to help children, families, and professionals address the trauma of child sexual abuse. Our vision is to advance the prevention and treatment of child sexual abuse so that sexual victimization of children is reported and treated rapidly. Family Support Line [FSL] provides a continuum of services—prevention outreach to schools and the community, specialized treatment for survivors and families, training for professionals, and the Delaware County Children’s Advocacy Center.
Over 25 years of providing hope and healing, FSL has been recognized as the Nonprofit of the Year by the Delaware County Chamber of Commerce (2003), received a Glaxo Smith Kline Impact Award (2004), and was honored to receive the Philadelphia Foundation’s Mission Impact Grant (2013). Recently, FSL fulfilled the requirements of Tier One: Essentials: Adherence to Basic Legal, Regulatory, and Governance Practices through the PA Association of Nonprofit Organizations’ Standards for Excellence® program.
health, retirement, holidays and paid time off
Level of Language Proficiency
Minimum Education Required