Higher Ed Impact Coach

Posted by
Generation Hope
Washington, DC
Published 11 days ago

Job Title: Higher Ed Impact Coach 

Reports to: Director of Learning and Advocacy 

Starting: November 2021 

Status: Full Time (40 hours/week) 

Deadline to Apply: Friday, September 24, 2021 

About Generation Hope: 

Generation Hope's mission is to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and provide direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided more than $800,000 in tuition assistance, supported almost 200 teen parents in college, celebrated more than 100 degrees earned through our program, and built relationships with 20+ two and four-year institutions around the National Capital Area as well as other institutions across the country. For more information, please visit: 

We are one of the “best non-profits in the region.” Read below to learn why. 

By joining our team, you will be working for an organization considered "one of the best nonprofits in the Washington, DC region for 2020-2021" by Catalogue of Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture where you would want to work. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset we have is our people. At Generation Hope, we celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, we welcome you to continue reading this position description and consider joining our team. 

In this role, you will have the opportunity to work with an innovative and emerging National Impact Team that is responsible for stewarding our transformational efforts to improve

higher-ed institutions’ learning environments to better support student parents as they work toward their degrees. 


The role of the Higher Ed Impact Coach will be to increase the capacity of the National Impact team at Generation Hope and to have external impact in the following ways:

● Improving the performance of higher-ed leaders and professionals, institutions, and systems that ultimately work to enhance the higher-ed sector. 

● Helping organizations develop strong technical and adaptive leadership skills to improve the lives of student parents. 

● Indirectly supporting and advocating for the postsecondary success of millions of student parents across the country. 


The Higher Ed Impact Coach will support the Director of Learning & Advocacy in implementing and carrying out Generation Hope’s technical assistance program to strengthen the capacity of colleges, universities, and education professionals to better serve student parents. The Higher 

Ed Impact Coach will contribute to framework and module design and lead implementation and delivery for several clients. The Higher Ed Impact Coach must be a dynamic orator and energizing leader who is able to bring people together to advance the important work of our National Impact Program. 


Training Design and Facilitation 

● In collaboration with the Director of Learning and Advocacy, create and utilize equitable design and facilitation principles to support in the execution of the technical assistance program to achieve intended outcomes. 

● Co-design and facilitate highly engaging and thought-provoking virtual and in-person information sessions, orientations, workshops and trainings, as needed to accomplish technical assistance goals. 

● Assist with the preparation of all instructional materials including presentations, handouts, visuals, etc. for each learning session and/or event. 

● Deliver targeted technical assistance to a portfolio of two to four higher-ed institutions at a time and possible short-term consulting to other clients. 

● Schedule, oversee, and direct appropriate training sessions, implement an effective training curriculum, and provide follow up technical assistance as needed.

● Attend all program sessions and work with the team to effectively facilitate program delivery as needed, helping to drive coherence and meaning across the curriculum.

● Revise existing curricula, needs assessments, and evaluation activities, and work collaboratively with all staff and partners to maintain and enhance quality and profile of technical assistance products. 

● Assist with gathering, analyzing, and interpreting qualitative and quantitative data in order to support cohort members and clients in making progress on their work plans.

● Maintain up-to-date and accurate documentation of technical assistance work and ensure all reporting requirements are met. 

Community and Client Engagement 

● Serve as one of the “faces” of Generation Hope, facilitating learning experiences during sessions that give leaders context to their learning, increase coherency of the overall program, and reinforce critical messages. 

● Establish relationships with prospective clients, funders, and potential partners.

● Develop new business relationships to secure technical assistance clients by participating in networking opportunities, scheduling and participating in business development calls and meetings, etc. 

● Deliver excellent customer service to current and prospective clients and continuously look for opportunities to improve our service delivery. 

● Conduct pre and post-evaluations and needs assessment for each partner (i.e., work plan) and ongoing support for their implementation plans. 

● Support in the creation and the impact stories and information as requested for Generation Hope’s communications and development needs. 


● Energetic, positive, and passionate about Generation Hope’s mission.

● Bachelor’s degree required; relevant advanced degree highly preferred.

● Minimum of 3 years of experience delivering high quality adult learning/training or 

organizational development/technical assistance to nonprofits or higher-ed institutions or equivalent experience within a higher ed institution. 

● Minimum of 2 years of experience working in one or more of the following areas: executive coaching; organizational development, or consulting. 

● Demonstrated commitment to and engagement in learning and actions to promote equity, including conversations about race. 

● Proven ability to facilitate engaging, challenging, and thought-provoking discussion among diverse audiences, and manage group dynamics both virtually and in person.

● Working knowledge of the postsecondary landscape. 

● Excellent speaking, writing, and editing skills and a demonstrated ability to think strategically. 

● Strong interpersonal skills to work collaboratively within Generation Hope as well as externally. 

● Ability to think creatively, initiate and manage projects, and follow through on plans.

● Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment. 

● Exceptionally detail-oriented, organized, and deadline-driven. 

● Proficiency in MS Office Suite required; familiarity with Survey Monkey, G Workspace preferred.


● This position requires travel for activities such as meetings, classes, and workshops in and out of the National Capital Area. Must be able to travel (via plane, train, or car) to attend trainings, conferences, project sites, and related activities.* 

● Regular overnight travel is required approximately 40% of the time.* 

Salary and Benefits 

Generation Hope provides a competitive salary and full benefits, including 403(b), health, dental, flexible work schedule, and paid time off. 

To apply, please complete the online application. If this link does not work, you can access the application at the following link: 

*Please do not call 


*Please note that all Generation Hope staff are currently working remotely in accordance with the CDC guidelines. Travel will resume when it is safe to do so. 

Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

Job Title: Higher Ed Impact Coach 

Reports to: Director of Learning and Advocacy 

Starting: November 2021 

Status: Full Time (40 hours/week) 

Deadline to Apply: Friday, September 24, 2021 

About Generation Hope: 

Generation Hope's mission is to ensure…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 15, 2021
  • Application Deadline
    September 24, 2021
  • Education
    Other Education Requirement
  • Professional Level
    Entry level


Generation Hope provides a competitive salary with full benefits, including 403(b), health, dental, and paid time off.


Temporarily Remote
Work may be performed anywhere in United States
Associated Location
415 Michigan Ave NE, Washington, DC 20017, United States
Suite 430

How to Apply

To apply, please complete the online application. If this link does not work, you can access the application at the following link: 

To apply, please complete the online application. If this link does not work, you can access the application at the following link:…

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