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Residential Program Manager

Posted by
Triple C Housing Inc.
|
North Brunswick Township, NJ

Triple C Housing Inc.


New
|
Published 27 days ago

January 5, 2021

Expectations:

Understand and follow Triple C Housing’s Compliance Plan, employee handbook, policies, procedures and rules, and its mission, vision and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our community, and accountability and ownership.

Overview:

The Program Manager is responsible for oversight and supervision of residential group home. Provides hands on support for consumers, staff, and assigned program residence. Coordinates and delegates activities to ensure seamless program operations, covering 24 hours per day. Independently promotes wellness and recovery initiatives for consumer ensuring compliance with regulatory bodies as well as agency policy and procedures.

As per NJAC 10:37A-7.2(b), duties minimally include: program administration, supervision, direction; inter-agency coordination; program development and implementation; staff development and/or training, clinical supervision; facility management; QA; ensuring completion of assessments; individual, group and family support and counseling; crisis intervention counseling; explanation to the consumer resident of their rights and procedures in the event they are removed or discharged from residence; and clinical support for staff 24 hours a day. 

Responsibilities:

Supervisory/Compliance:

·        Communicate, coordinate and ensure compliance with Division of Mental Health and Addiction Services (DMHAS), Centers for Medicare and Medicaid (CMS), and other governing bodies, as well as agency policy and procedures.

·        Promote wellness and recovery activities using evidence based practices inclusive of motivational interviewing (MI), Illness Management and Recovery (IMR), Wellness and Recovery Action Plan (WRAP), and Integrated Dual Disorders Treatment (IDDT).

·        Supervise group home staff in daily activities to ensure program commitments are met.

·        Prepare staff schedules; approve/disapprove staff requests for time off; prepare time sheets for payroll, and ensure 24 hour coverage is maintained.

·        Prepare staff performance plans and annual evaluations.

·        Actively participate in the hiring, training, and discipline process for staff.

·        Provide counsel and advise as needed to ensure staff are performing to expected standards, as well as, possess the required tools to perform the job effectively.

·        Conduct staff meetings and individual supervisions, minimally monthly.

·        Work with all agency departments, i.e.: fiscal, facilities, property management, services and human resources, to ensure all are informed and priorities communicated.

·        Prepare and participate in Medicaid and Licensing audits.

Service Related:

·        Implement and maintain program structure, systems and procedures to effectively run the home, ensuring the safety and well being of the consumer.

·        Promote consumer independence, developing Individual Recovery Plans (IRP) targeting areas in need of assistance; monitor progress; consult with team; and recommend changes when needed.

·        Collaborate on crisis prevention and intervention plans for consumers, as needed.

·        Responsible for establishing, with the assistance of staff, consumer guidance programs in the following areas of daily living (not all inclusive):

-      Cleanliness / hygiene

-      Money management/ budgeting

-      Household responsibilities / laundry / cooking / shopping

-      Community involvement

-      Benefits and entitlements

-      Medical case management (doctor’s appointments, prescriptions, etc.)

·        Oversee medication tracking and education for consumers of residence

·        Participate in agency on-call rotation, following established protocol, as scheduled.

·        Ensure phone coverage for warm line for agency consumers in all programs during non-business hours.

Administrative/Financial:

·        Ensure chart compliance is maintained according to program requirements and within established agency protocols.

·        Ensure all billing documentation completed timely and accurately.

·        Ensure weekly progress notes, case notes, IRP updates, assessments are done within prescribed timeframe.

·        Responsible for oversight of petty cash and reconciliation as well as securing consumer funds as needed.

·        Prepare timely and accurately, weekly, monthly, quarterly and annual reports, to include home inspections, life and fire safety inspections and vehicle inspections.

·        Represent agency at community/outside meetings and functions.

·        Complete annually required trainings.

·        Complete special projects as assigned.

Knowledge/Skills/Abilities:

·        Possess leadership skills with hands on supervisory style.

·        Ability to work with difficult situations, exercising good judgment.

·        Strong organizational skills, detail oriented and ability to handle multiple priorities in a fast paced, changing environment.

·        Effective oral and written communication skills.

·        Ability to speak, read and write English; bilingual a plus.

·        Demonstrate and promote cultural sensitivity and professionalism.

·        Ability to operate motor vehicle (car/minivan) safely, using defensive driving techniques.

Requirements:

·        Master’s degree in Mental Health or Human Services from an accredited college or university. 

·        Two years related experience providing psychiatric rehabilitation and clinical mental health services (supervisory experience a plus) preferred.

·        Knowledge of Microsoft Office, and ability to navigate technology.

·        Possess First Aid and CPR certification.

·        Possess valid driver’s license in state of residence with driving history in compliance with Agency policy.

PHYSICAL REQUIREMENTS

·        Use of standard office equipment (telephone, fax, copier, computer, etc.).

·        Proper and safe use of normal household items.

·        Moderate physical effort in order to assist consumer in home environment with daily living activities, as well as perform day to day tasks.

·        Some lifting of 10 to 25 pounds may be required, in addition to walking, standing, sitting, stooping, bending, and driving.

EOE

Expectations:

Understand and follow Triple C Housing’s Compliance Plan, employee handbook, policies, procedures and rules, and its mission, vision and values by exhibiting the following behaviors: excellence and competence, collaboration…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • Master's Degree Required
  • Managerial

Benefits

Medical, Dental, Vision, 401k, Employee Assistance Program, Tuition reimbursement, Professional Development Assistance

Medical, Dental, Vision, 401k, Employee Assistance Program, Tuition reimbursement, Professional Development Assistance

Location

North Brunswick Township, NJ

How to Apply

Please submit resume, cover letter and salary requirements to JBernard@triplechousing.org

Please submit resume, cover letter and salary requirements to JBernard@triplechousing.org

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