Bookkeeper/Membership Services Coordinator

Job Type

Part Time


Minimum: $17,160.00
Maximum: $17,160.00
Details: Living wage for part-time work (approximately 20 hours per week), $16.50 per hour.



Start Date:


Application Deadline:



1415 Elm Street
United States


Position Summary:

The Bookkeeper/Membership Service Coordinator is housed in our Knoxville office and is responsible for both the union’s bookkeeping (including payroll, accounts receivable, accounts payable, and reporting), and its membership services (including processing memberships, maintaining office files, and fulfilling other administrative duties). The Bookkeeper/Membership Services Coordinator works closely with the Lead Organizer, organizers and local officers, prepares a monthly work report, and reports to the Treasurer. 



  • Process payroll and direct deposit, and pay federal and state taxes owed monthly. File related forms (940, 941, and SUTA).
  • Prepare monthly reimbursement forms submitted to CWA International, and monitor receipt of reimbursements.
  • Prepare and mail monthly per capita payments to CWA International.
  • Process A/R, A/P, and expenses, log into QuickBooks under the correct account, and file associated paperwork.
  • Reconcile bank statements with check card purchase receipts.
  • Respond to questions from the President, Treasurer, or Finance Committee.
  • Prepare regular monthly and as-needed financial reports for the Treasurer and Finance Committee. Assist Treasurer and Finance Committee as needed in preparation of the annual budget.
  • Prepare files for annual internal audit.
  • Gather and provide information to account for 990 tax returns.

Membership Services Coordinator

  • Maintain PledgeUp database, local databases, and listservs.
  • Create per capita, COPE, and other reports/lists as needed.
  • Assemble membership welcome packets and mail to new members.
  • Track check payers; prepare and mail dues letters.
  • Check the Knoxville PO box.
  • Troubleshoot member services questions; escalate to organizers or Executive Board members as needed.
  • Process cancellations.


  • Previous work experience as a bookkeeper in an office environment is preferred.
  • Experience with non-profit and social/economic/environmental justice movement organizations is preferred.
  • Comparable or related experience and/or education will be considered. 

Required Skills 

  • Use basic Windows programs (MS Office Suite, especially MS Access). 
  • Use QuickBooks. 
  • Organize files and other information to ensure effective and timely retrieval. 
  • Work independently and self-supervise. 
  • Set and keep a regular schedule (scheduling is flexible but preferred during normal business hours). 
  • Communicate effectively, verbally and in writing. 


Annual Leave, Sick Leave, Holiday, and Administrative Leave are pro-rated for regular part-time employees based on hours worked per week/percent of effort; for half-time regular employees that is 4 hrs Annual and Sick/month for the first 2 years on staff. 

Level of Language Proficiency

Proficient in English

Professional Level

Entry level

Minimum Education Required

No requirement

How To Apply

Send resume and cover letter to ASAP.