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Case Manager, Misdemeanor Alternatives to Incarceration

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Center for Court Innovation


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Published 12 days ago

The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities.

Through its Alternative to Incarceration (ATI) program, the Queens Community Justice Center offers meaningful responses to low-level offenses such as shoplifting, reckless driving, and illegal drug use. Individuals charged with misdemeanor offenses often struggle with underlying issues such as substance use disorder, mental illness, unemployment, and trauma. As a response to low-level charges, judges may mandate participation in a range of social services designed to assist participants with their needs, services which take a trauma-informed and strengths-based approach.

Queens Community Justice Center is seeking a Case Manager, whose primary focus will be working with individuals who engage in Alternative to Incarceration (ATI) programming. Reporting to the Program Manager, the Case Manager is primarily responsible for assisting with intakes, conducting assessments, providing connections to community-based resources, and helping to facilitate individual and group sessions. In particular, the Case Manager will be responsible for managing a caseload of program participants including referring participants to social service interventions, facilitating in-person or virtual case management meetings, sending frequent court date reminders, and maintaining contact with attorneys’ offices and community-based providers.  

Queens Community Justice Center strongly encourages and seeks applications from women, people of color, LGBTQ community members, as well as individuals with prior contact with the criminal justice system. 

Responsibilities include but are not limited to:

  • Provide comprehensive, clinically-informed case management services and service referrals to individuals to help address issues such as substance use, mental health, trauma, housing, and educational/vocational needs;
  • Provide individual and group counseling services to a caseload of short-term court-mandated clients;
  • Conduct assessments and provide recommendations to court parties for services and treatment; 
  • Supervise and monitor participants admitted to ATI programming through regular in-person or virtual meetings, phone calls, emails, and/or text messages; this may include communication with clients on nights and weekends;
  • Coordinate with service providers to facilitate, follow-up, and assist participants with service referrals;
  • Provide connections to resources related to housing, health insurance, educational, and vocational needs;
  • Monitor and report on compliance to court stakeholders and work with defense and district attorneys to bring program participants into compliance;
  • Conduct intakes and needs-based screenings for newly mandated clients;
  • Co-facilitate and develop skills-based groups for participants based on presenting needs as determined by a thorough needs assessment;
  • Establish and maintain linkages with community partners who can provide age-appropriate interventions and services to court-involved individuals;
  • Maintain appropriate client information in electronic databases and paper files;
  • Assist in providing coverage to alternative-to-detention (ATD) clinical staff when needed;
  • Participating in interdisciplinary treatment meetings;
  • Assist with toxicology testing and reporting;
  • Provide clinical services as described above to program participants on a voluntary basis post-mandate; 
  • Attend all required staff meetings and trainings;
  • Attend community-based events after hours;
  • Other relevant duties as needed.

Qualifications: The ideal candidate will have a bachelor’s degree or 3-4 years’ experience working in case management as an equivalency. Candidates will have experience with and commitment to applying an intersectional lens to their work that lifts up and centers Black people, Indigenous people, and people of color, non-binary and trans youth and adults, and LGBTQ youth and adults with a commitment to anti-racist, anti-oppressive, and participant-led practices. Candidates must also be comfortable working with adolescents, adults, and families and be able to work collaboratively with a variety of court personnel and on-site partner agencies in a high-pressure/fast-paced work environment. Bilingual (English-Spanish) strongly preferred. Additional requirements include:

  • Experience in a court or criminal justice setting;
  • Experience with drug/alcohol treatment, mental health services, co-occurring disorders, adolescent development, trauma-informed and strength-based approaches;
  • Excellent time management, organizational and strong writing skills required;
  • Demonstrated ability to work with people from diverse backgrounds in a culturally-competent and gender-affirming manner;

Position Type: Full-time; may be required to work a rotating schedule, which includes day and some evening hours, as needed.

Location: Queens

Start Date: February 2021

Compensation: Salary starts at $43,000 and is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid sick time, TransitChek, Flexible Spending Account plans for health and dependent care, a 403(b) retirement plan and a 401(k) retirement plan with a generous employer match.

The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.


The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • Entry level

Benefits

Salary starts at $43,000 and is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid sick time, TransitChek, Flexible Spending Account plans for health and dependent care, a 403(b) retirement plan and a 401(k) retirement plan with a generous employer match.

Salary starts at $43,000 and is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid…

Level of Language Proficiency

Bilingual (English-Spanish) strongly preferred.

Bilingual (English-Spanish) strongly preferred.

Location

Queens, NY

How to Apply

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