Group Outreach Representative

Job Type

Full Time

Published

10/25/2018

Application Deadline

11/15/2018

Address

1400 Energy Park Drive Ste 18
Saint Paul
MN
55108
United States

Description

Summary

Collaboration with educational and non-profit organizations is critical to our mission. We partner with schools, colleges and non-profits to serve their students with programs that support specific institutional educational goals. We call these partnership programs 'group programs,' and in the next 3-5 years, we will more than double our overall group program revenue. The new Group Outreach Representative role focuses on expanding partnerships with schools and colleges for programs in Big BendTX and non-profit partnerships for programs in the Twin Cities. The Outreach Associate will play a vital role as we grow our capacity and strive to serve more students, and a greater diversity of students. The Outreach Associate reports to the Outreach & Partnership Manager and collaborates with the Groups Administrator; together, with the leadership of the Group Program Director, they work to serve bold Group Program goals.


PRIMARY RESPONSIBILITIES

GROUP PROGRAM OUTREACH, SALES & SERVICE

  • Work with the Outreach & Partnership Manager to hone outreach strategy and set goals for client identification and cultivation in alignment with current Group Program Business Plan.
  • Conduct targeted research to identify new education clients for Texas and new non-profit clients for Twin Cities.
  • Conduct targeted partner outreach, including in-person meetings, calls and written communication.
  • Create new partnerships and provide a high level of customer service for program on-boarding, delivery and follow-up.
  • Support existing partnerships with excellent customer service for retention, program improvement and expansion.
  • Write persuasive, detailed and accurate program proposals and supply or create recruitment materials for partners.
  • Support Texas and Twin Cities Program Directors and program staff with comprehensive and detailed partner and program information for delivery of relevant and effective programs.
  • Track program delivery, impact and revenue.
  • Collaborate with the Groups Administrator to track program contracts and invoices.
  • Collaborate with Outreach & Partnership Manager and Group Director to develop business, target outreach, improve program support systems and collaborate with program team.

DATA MANAGEMENT

  • Use Salesforce daily to create accounts, opportunities and reports for successful program sales and timely delivery as well as revenue forecasting.
  • Manage partner accounts and sales process for excellent customer service.
  • Track group revenue in collaboration with Groups Administrator.
  • Maintain up-to-date and relevant program information for Program team.
  • Manage client contacts and group program campaigns.
  • Create and update revenue reports to contribute to group program forecasting and VOBS reporting.

MESSAGING

  • Gather and organize content for messaging and collateral (course images, narratives and anecdotes) that serve Texas educational and Twin Cities non-profit programs in particular and group programs or VOBS programs in general.
  • Contribute content for Texas and Twin Cities programs messages across VOBS messaging platforms (newsletter, social, blogs, campaigns).
  • Texas and Twin Cities groups content for the VOBS website.


Qualifications

  • 3-5 years of experience in an education, non-profit, sales, customer-service or communications setting.
  • Excellent, friendly and authentic interpersonal skills.
  • Excellent listening skills.
  • Responsive and persuasive oral and written communication skills.
  • Ability to assess partner audience, needs and goals and identify mission alignment for program opportunity.
  • Knowledge of and belief in Voyageur Outward Bound School mission.
  • Knowledge of and belief in nature-based, experiential education.
  • Understanding and awareness of youth-serving non-profit landscapes and general mission.
  • Understanding and awareness of high school and higher education landscapes and general mission.
  • Ability to navigate both non-profit (urban and rural) and educational settings (high school and college) with ease.
  • Ability to communicate and collaborate with a diversity of educational and non-profit leader/clients, as well as partner administrators and managers.
  • Commitment to serving a team and acting collaboratively.
  • Energy and tenacity in pursuit of goals and deadlines.
  • Oriented to detail and track record for following through.
  • Robust organizational skills and ability to prioritize tasks.
  • Ability to think creatively, problem-solve and learn from failure.
  • Demonstrated success in building and managing relationships.
  • Demonstrated integrity, ethical decision-making and sound judgment.
  • Tolerance for ambiguity and energy for shaping a new role.
  • Ability to transport self to and from partner meetings; valid driver’s license and reliable vehicle preferred.
  • Ability to travel to and from Minnesota and Texas program sites.
  • Experience and comfort with preferred office systems: Salesforce, Gmail, Google Drive, Word, Excel
  • Bachelor’s degree preferred.

Compensation & Benefits

  • Competitive salary.
  • This is a full time, 12-month position.
  • Full time benefits package available.
  • Position located in St Paul.


Benefits

  • Competitive salary.
  • This is a full time, 12-month position.
  • Full time benefits package available.


Professional Level

Professional

Minimum Education Required

No requirement

How To Apply

hrjobs@vobs.org
http://www.vobs.org/jobs

View job description and apply online with cover letter, resume, and 3 references at


www.vobs.org/jobs



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