The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.
IRAP operates offices in the U.S. (New York City, Washington, D.C.), Jordan (Amman), Lebanon (Beirut), and Europe (Berlin). Our legal and advocacy teams work closely with a corps of pro bono lawyers from leading law firms and multi-national corporations, and law students who have created IRAP chapters across the United States and Canada. Through this work, we aim to assist refugees and other displaced people to find safe passage and to transform the landscape of refugee rights. IRAP has over 100 full-time staff members. We are a nimble organization staffed by an innovative and collaborative team that is committed to high standards of quality and close partnerships with our clients, peers, and colleagues.
IRAP believes that diversity is critical to fostering a strong workplace and serving our clients well. We strongly encourage applications from people with lived experiences in the communities that we serve, members of other marginalized communities, and individuals whose identities are underrepresented in the legal profession.
About the Operations Department
IRAP’s Operations Department currently comprises sixteen team members across all of IRAP’s offices. The team sustains the work of our staff, interns, and volunteers through IT, finance, human resources, organizational culture, and administrative support.
IRAP is seeking a passionate, experienced, and customer service-focused Human Resources (HR) Coordinator to support compensation, benefits, and staff wellbeing efforts. The HR Coordinator will work on a broad range of domestic and international human resources matters to support staffing across IRAP’s offices. The HR Coordinator will report to IRAP’s Global HR Director.
- Oversees flow of information into and out of the payroll system ensuring all data is accurate and processed correctly.
- Prepares records and reports of payroll transactions and creates and reviews audit reports to identify discrepancies.
- Ensures accurate and timely processing of payroll updates including new hires, terminations, garnishments, and changes to pay rates.
- Serves as HRIS expert, working closely with system vendor to troubleshoot issues, generate new reports as requested by leadership, and create new workflows and efficiencies as needed.
- Administers employee benefit programs including enrollments and terminations.
- Coordinates and conducts employee benefits presentations to ensure employees gain an understanding of benefit plans and enrollment provisions.
- Fulfills all governmental regulatory mandates and ensures filings are performed as required.
- Supports annual renewal & open enrollment period. This includes preparation (or revision) and distribution of materials, conducting meetings to communicate changes to employees, arranging for representation, and processing changes within deadlines.
- Plans, conducts and reports results of audits to ensure all enrollments are accurate and that dependent information is correct for each employee and works closely with Accounting for quarterly and year end audits (payroll, Workers Comp, 401k, etc.).
- Addresses benefit inquiries to ensure timely and accurate resolutions.
- Coordinates Leave (ex. Parental, Sabbatical, Medical)
- Maintains contact with employees to facilitate proper and complete utilization of benefits for all employees.
- Processes monthly billings from providers. Reviews billings for accuracy and approves for payment in a timely manner. Resolves discrepancies with carriers and payroll.
- Coordinates unemployment claims and workers compensation cases.
- Administer onboarding program for new staff
- Administer, track, and identify opportunities to strengthen the hiring and onboarding process
- Collaborate with HRIS to ensure proper implementation of new employees into system
Compliance and Administration
- Maintain personnel files & audit files on routine basis to ensure compliance
- Support annual and ad hoc audits
- Assist in processing of new hire paperwork (I9, Tax Forms, etc.)
- Support offboarding process for all staff transitions, including terminations, resignations, and family and medical leave
- A Bachelor’s degree from an accredited institution or proven competency in Human Resources, including such areas as employee relations, professional development, recruitment and retention, HRIS, and labor relations
- 2-5 years of administrative experience, preferably in a non-profit setting
- Strong communication and collaboration skills, with a proven ability to work with colleagues across multiple international offices and other programmatic and operational departments
- Commitment to fostering a diverse, equitable working environment, and to being a thought partner in the organization’s anti-oppression efforts
- Exceptional interpersonal, communication, and organization skills
- Commitment to confidentiality required
- Ability to think creatively and to exercise judgment, discretion, and neutrality in employee relations matters
- Strong attention to detail and excellent problem solving and organizational skills
- Ability to work individually in self-directed manner, and as part of a team with a wide range of responsibilities
Location: This is a full-time position based in IRAP’s DC or NY office with infrequent travel to other sites where IRAP is working. This position will start remotely but will move to in-person once it is safe to do so.
The annual salary range for this position is $60,000 - $80,000, commensurate with experience