The Human Resources Manager is responsible for managing the day-to-day Human Resources activities for The Children’s Inn at NIH including, but not limited to, employee relations, recruitment, training, benefits, talent review & succession planning, performance management, compensation administration, processing payroll and regulatory compliance.
Duties and Responsibilities:
- Serves as a subject matter expert, bringing expertise in designing and implementing human resources programs, services, strategies, and initiatives that are responsive to the needs and mission of The Inn and consistent with best practices.
- Provides consultation, leadership, and quality control in the administration and interpretation of employment, employee relations, performance management policies, procedures, and documentation.
- Fosters a success-oriented, accountable environment within the organization.
- Monitors human resources program efficiency. Develops reporting procedures and other methods to measure success, and revises processes and procedures as necessary to improve HR program effectiveness.
- Develops and maintains written human resources procedures to guide management in the application of established recruitment, employment, and compensation processes and documentation.
- Oversees and administers the recruitment of management, professional and administrative support staff for The Inn, including diversity initiatives and outreach.
- Manages process for hiring and termination of employment.
- Represents human resources department on various in-house committees and/or task forces.
- In collaboration with the Chief Operating Officer, develops annual operating budget for human resources department.
- Maintains all personnel records in accordance with federal, state and local laws and regulations and Inn standards.
- Responsible for the administration of insurance, benefits, compensation programs.
- Administers the organization’s talent review process.
- Performs training needs analyses, as appropriate, and initiates, develops, and/or coordinates the implementation of specific training and development programs for employees.
- Researches and analyzes competitive compensation practices in the job market.
- Processes payroll and maintains timekeeping records.
- Conducts investigations and makes recommendations as appropriate regarding issues of employee disputes and grievances, employee misconduct, and policy infractions; provides mediation, advice, and guidance to management in these areas, as appropriate.
- Coordinates and promotes employee morale programs that foster team spirit, encourage productivity and peak performance as well as reward and recognition programs in order to enhance employee retention.
- Acts as back-up to the Chief Operating Officer including oversight of HR & Business Operations functions.
- Performs miscellaneous job-related duties as assigned.
A Bachelor’s degree in a related human resources area. HR certification preferred (i.e., PHR, SPHR, SHRM-CP, SHRM-SCP.
Minimum of 5 years of professional experience in the human resources field.
- Superior attention to detail and the ability to multi-task are imperative.
- Outstanding verbal and written skills required.
- Ability to maintain the highly confidential nature of human resources work.
- Strong sense of customer service and enjoy working with all levels of employees.
- Excellent organizational skills.
- Must be able to function in a fast-paced environment with changing priorities.
- Strong computer skills including Outlook, Word and Excel are required.
- Strong working knowledge of HR related laws such as ERISA, FLSA, COBRA, and ADA.
- Ability to work with various departments and foster teamwork.
- Ability to work independently with minimal supervision. Demonstrated knowledge and expertise in principles and practices of human resources administration including recruitment, compensation, performance management and benefits.
- Knowledge of budgeting and fiscal management principles and procedures.
- Must be able to project the professional, caring image of The Children’s Inn.
Must be in good general health with no history of chronic diseases that could be hazardous to the residents of The Children’s Inn.
Official schedule is Monday through Friday; schedule can be a mix of remote and onsite workdays with at least 2 or 3 days spent in the office each week.