Communications Manager

Job Type

Full Time


Minimum: $58,000.00
Maximum: $58,000.00



Application Deadline:



167 Jessie Street
San Francisco
United States


At The Crossroads:

At The Crossroads (ATC) reaches out to homeless youth and young adults at their point of need, and works with them to build healthy and fulfilling lives. Our model focuses on young people who do not access traditional services and are disconnected from any type of consistent support. We remove common barriers to service by bringing our counselors onto the streets, and shaping our support services around the needs of each individual client. Our goal is to help our clients build outstanding lives, not just lives of subsistence. Learn more at

The Position:

ATC is in the midst of the most significant growth phase in our history—now is an exciting time to join our team! We are about to expand our organization to meet the growing need for our services. The Communications Manager role is a great opportunity for someone to have a huge impact on a growing organization, to engage in a variety of different fundraising and communications strategies, and to strengthen the messaging at an organization that is recognized for its innovation and thoughtfulness in its fundraising. The role is perfect for someone who is a fantastic writer, is creative, likes graphic design, and has strong project management skills.

Fundraising at ATC:

Our operating budget is 1.7M and growing. Our work is 100% privately funded. We have a diverse base of support. About 51% of our budget comes from Foundations & Corporations, 37% from Individual Donors, and 12% from fundraising campaigns and events.


Position Reports To: Development Manager

Schedule: Full-time, 40 hours/week, incl. some evenings and weekends

Compensation: $58,000/year


  • Gather and create compelling stories/content and visuals/videos about At The Crossroads, its clients and programs for web, e-news, events, newsletters and social media.
  • In addition, you will plan, write, and edit all content for bi-annual print newsletters, e-blasts; manage social media accounts (content, ideas, strategy, analytics); edit/design website and update with original content (stories, photos, videos); run media outreach efforts (press releases, pitches, media plan).
  • Oversee and strengthen our foundation and corporate grants by managing the grants calendar, writing and editing grant applications and reports, and identifying new opportunities
  • Manage internal and external communications and branding, helping to develop a clear, cohesive voice and brand for ATC in all of its communications
  • Participate in our nighttime street outreach once per month

Required skills:

  • Minimum of 1 year’s experience in a marketing, communications or related fundraising role
  • Journalism and/or oral history experience
  • Desktop publishing experience, especially with InDesign, Photoshop, and Illustrator
  • Proficiency with Microsoft Office and Google platforms

Preferred skills:

  • Experience with fundraising and development
  • Knowledge of Wordpress, basic HTML/website maintenance experience
  • Grant writing experience
  • Knowledge of Salesforce
  • Knowledge of Wordpress, basic HTML/website maintenance experience
  • Background in project management


  • Health, dental, vision
  • 24 days paid vacation time plus public holidays
  • Pre-tax commuter benefits
  • Wellness allowance
  • Training allowance
  • Daily snacks and weekly catered lunches

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply


  • Apply by Monday May 21, 2018 at 11:59pm
  • Submit resume and completed answers to the additional questions (below) to —you do not need to submit a cover letter
  • We only accept applications via email, and only in .doc, .docx, or .pdf formats – no exceptions
  • The subject line of your emailed application MUST be: Communications Manager – [Your Name]

Additional Questions

Please limit your answers to one short, concise paragraph for each question.

1) Why are you applying for the Communications Manager (CM) position?

2) What about Communications interests you? What do you find challenging about it? How did you end up doing communications work if you have done it in the past?

3) What appeals to you about ATC? What resonates with you personally about our philosophy, mission, or youth?

4) What do you think are the qualities that are most important to succeeding in this position (whether or not they are your strengths)?

5) What makes you a good candidate for this position? Tell us how your skill set and previous experience match up with the CM job description, and ways in which they don’t. In the areas where they don’t, how do you envision your growth?

6) What will your biggest challenge be in this position, and how will you address it?

7) Peruse our website, the CM job description, and our staff bios. Tell us why you’re a good fit for our organizational culture. Why is our organizational culture a good fit for you?

8) How did you hear about this job (e.g. Craigslist, Idealist, Opportunity Knocks, YNPN, other)?

9) Please give us the names and contact information for three people to whom you are not related, whom you have known at least one year. Please include at least one supervisor from employment and/or volunteer work (two or more is preferable). If you are currently employed and do not want us to contact your present employer, please indicate this and choose an alternate reference.

List the following for each of your three references:

  • Occupation
  • Relationship to you
  • Email
  • Phone number