Job Type

Full Time

Salary

Minimum: $45,000

Published

05/29/2018

Start Date

07/09/2018

Application Deadline

06/30/2018

Address

601 Van Ness Avenue
San Francisco
California
94102
United States

Description

PROGRAM COORDINATOR


The opportunity

The San Francisco affiliate of the National Alliance on Mental Illness seeks a motivated, organized, and capable Program Coordinator. The position will manage a wide range of administrative activities to support the delivery of NAMI SF programs. The position will be based in our San Francisco office and reports directly to the Executive Director.


The approach

You are a self-starter who thrives in a busy, bustling environment with the ability to easily balance multiple projects while staying focused on the details that matter. You work well under pressure and are professional at all times with strong oral and written communication skills. You are comfortable in a support role, ask the right questions and take initiative in completing tasks. You treat every person with whom you work with dignity and respect and actively work to foster an equitable and inclusive experience for staff, clients, and other partners in your work. You have a can-do attitude and work to build strong relationships with volunteers, program participants, and staff.


The position

You will directly contribute to the organization’s efforts to provide quality, culturally competent, mental health programs. This individual 1) oversees the recruitment and training of the volunteer facilitators and teachers of NAMI SF programs; 2) organizes logistics and execution of NAMI SF trainings, support programs and classes; 3) is responsible for day-to-day operations of NAMI SF program management, support groups, program leaders and facilitators; 4) initiates and participates in outreach and advocacy efforts to support the mission, quality programs and services of NAMI SF; 4) manages and reports program metrics and data management; 6) acts as program liaison with NAMI National, NAMI California and our San Francisco affiliate.


About the organization

The National Alliance on Mental Illness in San Francisco (NAMI SF) is the community's voice on mental illness. We are a part of grass-roots, nonprofit, national NAMI organization, and also an affiliate of NAMI California.  NAMI San Francisco was founded in 1983 by family members of people living with a mental illness.


Our Mission

  • Support people with mental illnesses and their families by helping them find the coping mechanisms for their daily struggle with brain disorders
  • ​Educate people who have mental illness, their families, and the general public about mental illness with the goal of dispelling ignorance and stigma.
  • Advocate for more research and an improved system of mental health services across the nation.

At the heart of NAMI San Francisco's mission is the sharing of information and striving to end the stigma associated with mental illness.  To this end, we offer a Helpline, support groups, educational meetings, newsletters, and a number of educational classes on mental illness held at various locations throughout the city.



Duties & responsibilities

PROGRAM PLANNING:

  • Plan, coordinate, promote and expand existing NAMI Programs in English, Spanish and Cantonese: Family to Family, Peer to Peer, Family Support Groups, Peer Support Groups;
  • Initiate additional NAMI Programs to the community: Parents and Teachers as Allies, Ending the Silence, Basics, In Our Own Voice, Faithnet, and Homefront;
  • Program fidelity: Ensure NAMI National Standards and Program requirements, quality and goals are met. Maintain a working knowledge of significant developments and trends in NAMI programs and mental health;
  • Verify accuracy of website and social media on education and support programs throughout the year;
  • Create program flyers for programs and publicize through various means including print and social media;
  • Maintain program calendar, documents, and program volunteer tasks.

VOLUNTEER MANAGEMENT AND TRAINING

  • Working with the Volunteer Coordinator, set annual objectives on growth of trained teachers and facilitators;
  • Recruit, interview and manage program volunteers for program and support group leaders and facilitators; arrange trainings and orientations at least twice yearly for the key programs;
  • Schedule and hold quarterly Program Leaders Meeting.

REPORTING

  • Implement and maintain record-keeping, policy and procedures and monthly reports for programs and outreach and to contribute to programs statistical summary and reports for grants and contract compliance.

CONTRIBUTE TO NAMI SAN FRANCISCO’S HEALTH AND GROWTH

Internal

  • Work with the Board of Directors to provide strategic direction and policies for both long-term and short-term program planning; Attend Funding Committee Meetings, Monthly Speaker meetings, and Board Meetings as needed;
  • Assist with preparing grants/contracts and developing budget as it pertains to programs.

External

  • Provide community presentations and attend community meetings
  • Assist in planning and implementation efforts for community events
  • Serves as a spokesperson, liaison and public representative.

       

Required Skills / Competencies

  • Bachelor's degree or equivalent experience;
  • Experience and knowledge, personal or professional, about working with
  • individuals and families affected by mental illness;
  • Experience with NAMI is an advantage;
  • Work experience in the nonprofit sector in a small organization;
  • Willingness to work evenings and weekends;
  • Leadership ability in growing and sustaining a non-profit organization;
  • Excellent written and oral communication skills;
  • Computer literacy in web based reporting, project management, Excel, Word,
  • Powerpoint;
  • Experience in developing successful partnerships with community organizations;
  • Success in working with volunteers;
  • Ability and willingness to travel throughout San Francisco County
  • Spanish or Cantonese Language is a plus.


Accountability

Reports to the Executive Director.


Compensation

This is a salaried position, starting at 45K. Excellent benefits include three weeks paid vacation and 100% employer-paid medical insurance for staff members.


To apply

Send your application material to jobs@namisf.org. Please do not call. Applications must include (1) a cover letter explaining why you are interested in this position and the ways in which you satisfy the qualifications specified above, (2) resume, and (3) a list of four references. Applications will be accepted until the position is filled. We encourage you to apply as soon as possible as we will be evaluating applications on a rolling basis.



NAMI San Francisco advances equity and inclusion in the workplace by providing equal employment opportunity to support a work environment free from discrimination on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age (over 40), sexual orientation, military and veteran status, and any other basis prohibited by law. The organization also provides reasonable accommodations for qualified applicants and employees with disabilities. This equal employment opportunity policy applies to all aspects of employment, including recruitment, selection, advancement, training, problem resolution, and separation from employment. Through this policy, NAMI SF strives to establish and maintain an equitable and accessible work environment that is free from discrimination and supportive of a workforce that reflects the rich diversity of our communities and the people we serve.




Benefits

Compensation

This is a salaried position, starting at 45K. Excellent benefits include three weeks paid vacation and 100% employer-paid medical insurance for staff members.

Level of Language Proficiency

Priority will be given to applicants who are fluent in Spanish or Cantonese.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

jobs@namisf.org
https://www.namisf.org/

To apply

Send your application material to jobs@namisf.org. Please do not call. Applications must include (1) a cover letter explaining why you are interested in this position and the ways in which you satisfy the qualifications specified above, (2) resume, and (3) a list of four references. Applications will be accepted until the position is filled. We encourage you to apply as soon as possible as we will be evaluating applications on a rolling basis.




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