Case Manager

Job Type

Full Time


Minimum: $40,000
Maximum: $43,000
Details: Salary commensurate with experience.




United States


Harbor Communities Overcoming Violence (HarborCOV) is an innovative, nontraditional nonprofit domestic violence organization that provides culturally appropriate emergency and support services and affordable housing for low-income, multicultural survivors of abuse and their children, while educating the public about the causes and consequences of domestic violence.

The Case Manager provides high-quality case management, advocacy, referrals, resources and services to families in our shelter, housing, and community programs using a survivor-centered and trauma-informed approach. Other responsibilities include: providing hotline and on-call coverage; group facilitation; and supporting client progress using data management software. Some weekend and evening hours required. Three years highly relevant experience and computer literacy required; bachelor’s or some college preferred. Bilingual/bi-cultural preferred.  

Ideal candidates will have a strong knowledge of resources in Chelsea, Revere, Winthrop, East Boston and Charlestown. They will be able to balance their love of being part of a mission-centered team with working independently; have exceptional assessment, listening, communication, problem-solving and de-escalation skills; be highly creative, flexible and adaptive; and have a deep understanding of culturally relevant, strength-based strategies within an economic and social-justice framework for working with survivors, the broader community and other members of the HarborCOV team.


80% employer-paid medical insurance; 401k; paid holidays, sick and personal time; two weeks vacation in the first year, then three weeks after that

Professional Level


Minimum Education Required

No requirement

How To Apply

HarborCOV values diverse life experience and is an Equal Opportunity/ Affirmative Action Employer. People who are bilingual/bicultural, of color, Native, with disabilities and identifying as LGBQ/T are strongly encouraged to apply.

Send cover letter & résumé to: Hiring Committee, HarborCOV, PO Box 505754, Chelsea, MA 02150. Fax: 617-884-9929. Email No phone calls.