Residence Staff Worker

Job Type

Full Time


Minimum: $29,000.00
Maximum: $30,000.00
Details: $29K - $30K




425 W. 47th Street
New York
United States


Position: Residence Staff Worker

Reports To: Residence Director

Company Overview:

Fountain House successfully addresses the devastating impact of serious mental illness. We were founded in New York City in 1948 with the belief that people living with mental illness can be active participants in their own and each other’s recovery. Each year, over 1,300 members come to Fountain House to contribute their talents, learn new skills, access opportunities and forge new friendships. 

Fountain House creates a culture that transforms lives. Our members, in partnership with staff, operate employment, education, housing and wellness programs. They perform all activities, including advocacy, administrative support, building maintenance and food preparation that keep our community going. Members hold jobs, graduate from schools, develop social networks and experience fewer hospitalizations and improved overall health. Increased fulfillment, sense of purpose, and stability inevitably follow.

Fountain House has inspired the creation of hundreds of similar programs in 34 countries that serve more than 100,000 people annually. In 2014, the Conrad N. Hilton Foundation recognized our global reach and the efficacy of our evidence-based model with the prestigious Conrad N. Hilton Humanitarian Prize.

Fountain House provides professional development opportunities and promotes from within. As a result, you will find a culture that supports and inspires personal growth and development.

Job Functions:

• Engage and work alongside members in the residence or apartment to perform necessary tasks for the upkeep of the residence and the well being of members.

• Assist members with all aspects of community support services and case management work (including housing and entitlements, clinical linkage and follow-up, etc.).

• Establish and update goals and record progress of members, with members.

• Prepare and submit paperwork (including service plans, progress notes, plan reviews, etc.), in a consistent and timely manner.

• Other duties, as assigned.

Other Requirements:

• Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.

• BA/ BS required, particularly in a relevant human services field.

• Must be able to work either of the following shifts:

  1. Wednesday - Saturday: 10PM to 8AM
  2. Friday - Monday: 12PM to 10PM

• Veterans are encouraged to apply.

• Must be flexible and able to work any residential shift, including evening and weekend, as needed.

• Valid Driver’s License preferred.

• Working knowledge of mental illness, including previous relevant paid employment 

• Positive, energetic, dynamic and engaging personality

• Flexibility, as demonstrated by interactions with other staff; staying late or arriving early, as necessary, to fulfill residence or member needs.

• Excellent organizational skills

• Team approach


1. Paid Time Off and Ten (10) Paid Holidays

2. Paid Bereavement Leave

3. Medical, dental and vision plans (contribution towards premium required)

4. Life Insurance

5. Voluntary Life Insurance

6. Whole Life Insurance

7. Short-Term Disability

8. Long-Term Disability

9. Supplemental Disability

10. Workers’ Compensation

11. Tuition Assistance

12. Retirement Plan

13. Tax Deferred Annuity

14. Flexible Spending Accounts

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

To apply for this position, you must view website at If interested, please submit your resume and cover letter via e-mail to, or fax to 646-395-7391. NO PHONE CALLS. EEO