Manager of Operations (Gottesman Library)

Posting Summary:

The Gottesman Libraries aspire to excellence in advancing and sharing transformative knowledge to develop informed and engaged thinkers and leaders in the educational, psychological, and health professions. We envision the library, beyond walls, as heart and soul for the exchange of thoughts and ideas that inform a smarter, healthier, and more equitable world enlightened by history, leadership, and innovation. Administrative Services are a key component in this effort, ensuring that all library operations are responsive to the students, faculty, and staff of Teachers College.

Job Summary/Basic Function:

We invite applications for the position of Manager of Library Operations to manage library administrative services in the areas of budget and finance; technology and library spaces; and human resources. The Manager of Library Operations will ensure effective coordination and operational effectiveness by maintaining business and personnel systems and processes; coordinating with vendors; ensuring facilities operations and building safety; supporting and coordinating library technologies; and contributing to multi-year library planning that meets the overall agenda of the College.

Duties, with percentages:

25% Interfaces library operations with the College’s business and human resources systems and processes, including: payments for library resources and services; budget transfers; and recruiting and talent management, to ensure maximum efficiencies and high performance

15% Liaises with vendors and suppliers to manage needs and strengthen services relevant to library operations; processes and maintains files and records for service agreements, personnel, and other administrative areas for effective organization

15% Corroborates recommended facilities’ operations and building safety by working with library staff and offices of the College to provide a secure, welcoming, and equitable environment for library users

25% Supports and maintains library technologies and learning spaces, including room reservations, hardware (equipment), and software (website) in coordination with staff, both Library and College, for smooth functioning and effective delivery of resources and services

15% Contributes to strategic, multi-year library planning by preparing reports on appropriations and expenditures with cost benefit analyses for collaborative decision-making; provides real time information on the status of business, as needed

5% Performs related duties as assigned

Minimum Qualifications:

Three years of progressively responsible management experience in higher education

Knowledge of budgeting-finance and/or human resources

Facility with technology, including web services

Experience in tech troubleshooting and maintenance

Ability to adapt to changing technologies, new systems, and applications that enhance administrative services

Excellent communication and organizational skills

Preferred Qualifications:

Recent experience and knowledge of issues and trends in administrative services in academic libraries

An academic or professional background in information science, library science, education, or related disciplines.

An interest in the education sector and understanding of the needs of an academic research library

Experience with systems such as Banner, Unimarket, Chrome River, PageUp