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Center Based Associate Manager

Posted by
Neighborhood House | Seattle, WA

Neighborhood House

Published 12 days ago

July 1, 2020
$59,550 - $66,144

Apply Here:

  • Employee Type: Exempt
  • Job Category: Child Development, Regular, Full Time, 12 months per year

Having trouble completing your application? For support, please call (206) 461-8430 or by e-mail to

Closing Date: July 1st, 2020, or until filled


Child Development Department staff support the Neighborhood House mission framework and Strategic Plan by contributing to the school readiness of low-income children and supporting their parents, care givers and community.

The primary responsibilities of the Center Based Associate Manager are the oversight of day to day operations of centers along with the provision and oversight of family, health, nutrition, and parent engagement services. This position works in collaboration with the Center Based Manager to provide leadership and direction to the site. The Center Based Associate Manager provides reflective supervision, coaching, and feedback to Family Advocates and Food Service Workers assigned to their sites, as well as training and support for other staff with family services roles.


Leadership and Supervision

  • Work collaboratively with the Center Based manager to support the management of daily operations of the center, including ensuring staffing and ratios are in accordance with funder and licensing requirements and that all staff are trained on and actively complying with child supervision policies.
  • Provide leadership, motivation and reflective supervision to the Center Based family, health and nutrition staff. Recruit, hire, train and supervise qualified staff in alignment with NH and program requirements. Ensure proper staffing, coordinating schedules, and ensure staff are provided all required breaks.
  • Provide follow up and guidance to staff to ensure the center is meeting all deadlines and requirements related to health and family services.
  • Provide clear expectations, set individual and project goals, emphasize the highest quality management decision-making, mediate conflict, and promote employee growth and development.
  • Regularly observe delivery of services, appraise the ongoing performance of staff and provide formal and informal feedback. Hold staff accountable for meeting performance expectations.
  • Provide ongoing coaching and problem solving with staff to ensure strong service delivery and client outcomes.
  • Participate in regular reflective supervision meetings with the Senior Family and Health Services Manager, maintaining strong ongoing communication and implementing feedback and guidance when it is given.
  • Collaborate with team to create relevant, high quality parent events including trainings, parent center meetings, and other opportunities for parents to engage with the program.
  • Ensure that parent policy council elections occur in accordance with performance standards and that elected representatives for the center receive support in carrying out their duties.

Program Planning, Design and Implementation

  • Assume responsibility for superior program performance of the site and program. Take initiative towards compliance with program requirements and continuous quality improvement by identifying areas of concern and seeking resolution that supports strong systems of care and supervision.
  • Conduct regular program monitoring of comprehensive health, nutrition and family services in accordance with NH policies and procedures.
  • Conduct follow-up on concerns identified through monitoring to ensure corrective actions have been implemented.
  • Comply with required documentation and record keeping responsibilities for classrooms and for individual children. Accurately complete assigned classroom and home visit records in a timely manner. This includes but is not limited to attendance, meal counts, safety checklists, in-kind, family partnership agreements, medication documentation, staff and volunteer time sheets.
  • Ensure that confidentiality is kept for all child and family records and information.
  • In collaboration with management staff, analyze and aggregate family outcome data on a quarterly basis.
  • Ensure that ChildPlus is fully utilized to track the comprehensive services provided to families, that the data is accurately entered by staff and that reports are regularly used to monitor delivery of services.
  • Collaborate with other staff in developing plans for activities and strategize on program development and implementation.
  • Actively pursue strategies to better integrate all Child Development services in order
  • to provide the most appropriate and comprehensive program to families being served.
  • Assume responsibility for day to day operations of the site in the absence of the Center Based Manager.
  • Complete all required assignments accurately and in a timely manner.
  • Perform other duties as assigned.

Promote and Support School Readiness and Family Engagement

  • Actively engage parents in the program (home visits, socializations, parent committees, Policy Council) in meaningful ways which demonstrates the belief that parents are the principal influence on their child’s education and development.
  • Ensure regular parent involvement and/or awareness in program planning through regular open communications, parent meetings, newsletters, conferences and home visits.
  • Build strong partnerships within the community with the aim of assisting families and strengthening the program.
  • Coordinate service plans (health, family engagement, social services) to ensure a comprehensive program which is in accordance with established program goals and objectives that include but are not limited to Head Start Performance Standards.
  • Coordinate and oversee transition plans for children as they transition into and out of the center based programs.


Minimum Qualifications

  • BA/BS degree in social work, health, psychology, or other human services field.
  • Demonstrated ability to relate sensitively and comprehensively in family matters related to education, social service, family issues and health and nutrition.
  • Demonstrated ability to gather information and resources, to network and to make referrals.
  • Bilingual ability preferred.
  • Strong verbal and written communication skills.
  • Strong computer skills (MS Outlook, MS Word, MS Excel, other databases).
  • Demonstrated ability to relate to and work effectively with individuals from diverse cultural and economic backgrounds.
  • Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, client/customer service-orientation, embracing a team player orientation, entrepreneurialism, and maintaining a professional demeanor.
  • Willingness to comply with Head Start/ECEAP Standards of Conduct by promoting the unique identity of each child and family; conforming with program confidentiality; following child supervision and guidance policies; and refraining from soliciting or accepting personal gratuities, favors, or anything of significant monetary value from contractors or potential contractors.
  • First Aid Certification (within 30 days of hire).
  • CPR Certification (within 30 days of hire).
  • Current Food Handlers Certificate within 30 days of employment (maintain current certificate during employment).
  • Current Blood Borne Pathogen Training within 30 days of employment (maintain current certificate during employment).
  • Child Abuse and Neglect training (within 2 weeks of hire).
  • Current Health Exam, Tuberculosis Screening, and record of Measles, Mumps, Rubella (MMR) vaccination or immunity (must be obtained prior to employment).
  • Department of Early Learning portable background check
  • Must pass Neighborhood House’s Background Check’s Requirements.
  • Position requires Washington State bi-annual criminal background re-check.

Desired Qualifications

  • Current or former Head Start and Early Head Start parents receive preference for employment vacancies for which they are qualified.


Click here for more details about our benefits program.

Employment Practice

Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.

For more information

Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to

Apply Here:

  • Employee Type: Exempt
  • Job Category: Child Development, Regular, Full Time, 12 months per year

Having trouble completing your application? For support, please call (206…

Details at a glance

  • On-site Location
  • Full Time Schedule


  • Medical & Vision
  • Dental
  • Employer Sponsored Life and AD & D Insurance
  • Long Term Disability
  • Employee Assistance Program
  • Flexible Spending Account
  • 403(b) with Discretionary and Matching Contributions
  • Generous Vacation and Sick Leave Accruals
  • 11 Paid Holidays

Click here for more details about our benefits program

  • Medical & Vision
  • Dental
  • Employer Sponsored Life and AD & D Insurance
  • Long Term Disability
  • Employee Assistance Program
  • Flexible Spending Account
  • 403(b) with…


7054 32nd Avenue South, Seattle, WA 98118

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