Director of Community Programs (Maternal and Family Health)

POSITION OVERVIEW: Mamatoto Village is committed to providing the highest quality, client-centered, and strength-based services. The Director of Community Programs will be responsible for the planning, implementation, and evaluation of the MV’s Direct Services programming, which includes home visiting, counseling, lactation, and fatherhood programs that provide culturally-grounded and healing-centered services for Black birthing and parenting people and the community. Additionally, the Director of Community Programs will be responsible for supervising program staff; managing MCO contract requirements and grant deliverables; liaising with community partners and technical assistance providers; participating in program and organizational development; and will maintain a standard of high-quality care delivery throughout all programs to support Mamatoto’s efforts of improving perinatal health outcomes. This position will serve on the senior management team to assist with the strategic vision of the organization. 

ATTRIBUTES OF A COMPETITIVE CANDIDATE

• Considerate listener and believes that the community voice must be centered; 
• Have at least 5-7 years of senior leadership, program/project management and advocacy, experience with an emphasis on maternal and child health;  
• Have a passion for driving change on behalf of Black women, birthing people, and families, and the commitment, skills, and experience to work with an extraordinary team to make change happen;
• Willingness to embody anti-oppression values to advance the wellbeing of Black women, birthing people and families;
• A creative thinker and patient team member willing to test out new ideas;
• An exceptional communicator and networker;
• Engage in critical inquiry to promote self-awareness and accountability and implement liberatory frameworks within personal and team objectives and deliverables;
• History of working with a diverse population in a mutually respectful manner, using strength and asset-based approaches;
• Interest and experience in amplifying the inherent power of Black families to address systemic issues and make meaningful and lasting changes in their own lives and their community. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may need to be assigned to meet organizational needs.

Strategic Leadership

• Develop and implement strategies that will maximize the synergies among programs;
• Balance program priorities with organization-wide priorities; 
• Participate in the implementation and enforcement of organizational policies
• Foster organizational learning and cross-pollination of promising practices throughout the organization and between MV and partners through sharing of information electronically, via workshops, tool kits, compilation documents, etc.
• As a member of the MV leadership team, manage internal operations, including policy and procedure development, personnel functions, training, and workforce development initiatives; 
• Ensure MV’s programs comply with local, state, and federal guidelines;
• Participate and coordinate organization-wide projects within the senior leadership team. 

Program and Services Management

• Work with the CEO and senior management team to establish program direction for client services and adherence to MV’s justice and healing-centered philosophy of service delivery; 
• Administer operational aspects of the program, including the execution of long and short term goals and plans; 
• Work with the CEO, Director of Data & Social Impact, and other Program Management to provide strategic planning, implementation management, and ongoing evaluation of programs and services;
• Oversee and provide supervision to MV’s Home Visitation Program and provide guidance and support to other direct service programs; 
• Ensures that Mothers Rising program participants are adequately assessed using required tools and given appropriate culturally resonate support and evidence-based interventions to optimize perinatal outcomes and positively influence behavior change; 
• Maintains MCO member database for all enrolled clients in the MR/MSS program; produces monthly member roster; 
• Ensures that staff members are collaborating effectively within the programs by reviewing outcomes, participant feedback, and working to resolve barriers to effective participant care;
• Collaborate with direct service staff team members to address myriad of client case management needs; 
• Identify and manage programmatic risks and establish effective QA/QI processes; 
• Review staff maintenance of proper client files, statistics, and intake forms including bio-psychosocial assessments, individual care plans, and reports; ensure all files are complete and up-to-date.

People Management 

• Build, manage, and mentor a high performing team that is representative of the community; 
• Instill a sense of accountability among team members by modeling oversight of individual and organization performance standards and alignment with mission and vision; 
• Provide weekly individual supervision to direct reports to ensure appropriate interventions with clients and ensure staff compliance with grant and MCO requirements;
• Assist in hiring and overseeing training and orientation of all program staff members; 
• Identify professional development needs for all program staff; this includes identifying gaps between the skills of individual employees and application to the work;
• Conduct performance evaluations for each program staff and process grievances.

Partnership Cultivation, Advocacy, and Community Engagement

• Contribute to policy and advocacy discussions and strategies in collaboration with the Director of Policy, Organizing, and Partnerships;
• Cultivate, steward, and maintain alliances and partnerships with community stakeholders to meet the needs of program participants in the areas of housing, food, legal, domestic violence, substance abuse, etc.; promote effective utilization of services; and continuity of care concerns; 
• Maintain resources library and information that benefit the program; 
• In collaboration with the Communications Department, contribute to social media, newsletter, and other digital assets; 
• Identify gaps in services to address social determinants of health based on outcomes and participant feedback;
• Participate in community health fairs, workshops, conferences, workgroups, etc. to enhance awareness of the MRHV program, share outcomes, and offer solutions for articulated community need from a justice-centered perspective. 

Evaluation and Administrative 

• Work to identify culturally relevant interventions and assessment tools;
• In collaboration with the Director of Data & Social Impact, design or modify specific data collection instruments for programs such as pre/posttests, surveys, assessments, interview guides, and focus group protocol; 
• Work with staff to set key performance indicators; collect, track, and analyze data and evaluate individual programs; 
• Lead refinement and analysis of program metrics;
• Ensure technical quality of organization and funder reports, publications, presentations, and grant proposals and participate in funder stewardship, prospecting, and engagement as needed; 
• Maintains yearly program budget, ensuring that expenditures do not exceed the budgeted amount and funds are being spent wisely; 
• Participate in organization meetings as required, including staff and direct service meetings and a yearly staff and leadership team retreat. 

SKILLS AND REQUIREMENTS TO FOSTER SUCCESS

• Masters's Degree minimum in Public Health, Midwifery, Social Work, or other Human Services related field, plus 5 years of experience in program and team management or coordination and at least 2 years of public/maternal health experience (in lieu of the minimum education requirements, at least 7 years of relevant experience in program management and public/maternal health will be accepted)
• Clinical experience or licensed professionals (Social Work, Counseling, Midwifery, Nursing) preferred; 
• Basic accounting and data management skills;
• Knowledge of clinical assessments techniques and evidence-informed practice guidelines; 
• Knowledge of quality assurance and outcome measurements, data collection, and evaluation methods;
• Experience with reproductive and birth justice framework; 
• Proficiency with iOS, Google Suite, and Microsoft Office is required;
• Effective interpersonal communication skills, both written and verbal;
• Attention to detail and self-directed;
• Strong interpersonal and team skills;
• Must be legally entitled to work in the USA;
• Some travel, evening, and weekend work is required.