Membership Sales Associate

Job Type

Part Time


Minimum: $27,560
Details: Commission bonuses




3001 Connecticut Avenue Northwest
District of Columbia
United States


Friends of the National Zoo, a nonprofit member organization dedicated to supporting the education, research, animal care, visitor experience, and sustainability of the Smithsonian's National Zoological Park is seeking part-time Membership Sales Associates to sell FONZ memberships in the Zoo. Membership Sales Associates are customer service focused, enthusiastic, responsible, and goal-oriented leaders who enjoy interacting with Zoo visitors. We offer a competitive sales commission in addition to regular pay. The position is located at the Smithsonian's National Zoo in Washington, DC.


Responsibilities include, but are not limited to:

  • Proactively initiate and close sales of Zoo memberships using iPad sales program
  • Serve as a positive representative and a front-line ambassador for Smithsonian's National Zoo and FONZ, including greeting all guests
  • Provide new and renewing members with appropriate fulfillment materials
  • Balance daily cash kiosk banks
  • Set-up, move, and break down outdoor membership kiosk and manage inventory
  • Assist with other areas of membership sales and fulfillment, as needed



  • Must be age 16 years, or older
  • Experience in sales and/or membership sales preferred
  • Able to interact courteously and respectfully with supervisors, fellow employees, volunteers, large groups of Zoo visitors and the general public
  • Able to work from 8:45am-3:00pm, 2-4 days a week
  • Self-motivated, outgoing, flexible, dependable and independent
  • Excellent oral communication skills
  • Interest in animals, conservation, and nature preferred
  • Able to work weekdays, weekends and holidays
  • Able to work outside in various types of weather
  • Able to stand for extended periods of time


As an equal opportunity employer, FONZ values workplace diversity.

Professional Level

Entry level

Minimum Education Required

High School

How To Apply

All qualified applicants may apply at