Retail Sales Associate & Brand Ambassador

Job Type

Part Time Temporary




99 Gansevoort Street
New York
New York
United States


Part-time Schedule: 4 days per week including weekends

The Whitney Museum of American Art seeks an ambitious and experienced Sales Associate to join the Whitney Shop Team.

The part-time Retail Sales Associates and Brand Ambassador will delight customers with product knowledge and customer service skills. As part of the public-facing team, you will be representing the Whitney offsite, introducing prospective visitors to the museum and selling museum tickets, while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop. The associates will actively maintain merchandise presentation around a broad museum program and work with other front-facing departments, such as Membership, Visitor Services and Security to “own” the customer experience in a fast paced, high-traffic environment.

Key responsibilities include, but are not limited to: Providing impeccable customer service by engaging, understanding and fulfilling the needs of customers. Efficiently and accurately process sales transactions across multiple sales channels and technology platforms. Responsibly handle cash and credit card transactions and open and close cash drawers. Actively maintain high standards of merchandise presentation; visually and verbally. The part-time associate will assist in coordinating the breakdown of the retail shop for events; perform inventory counts as scheduled; and other related duties as assigned.

Successful candidates will bring an appreciation of the shopping experience, an enthusiasm for customer service and professional work habits.

Requirements: Strong public facing customer service skills; accurate cash handling skills; outgoing and professional attitude; previous POS and inventory experience; ability to lift and carry moderate weights of merchandise; interest in arts & culture; open availability, especially on weekends. An appreciation of diverse audiences and work environments is essential. BA preferred, but not required. Additional languages a plus.


About the Whitney

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement 

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please complete an application located on the Museum’s website: