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Program Coordinator

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Silver Lining Mentoring | Boston, MA

Silver Lining Mentoring

Published 1 day ago

February 17, 2020
January 31, 2020

Silver Lining Mentoring

Program Coordinator

Organization: Silver Lining Mentoring

Position Title: Program Coordinator

Position Tagline: Create community-building events, facilitate trainings and mentoring groups; and bring clinically-informed expertise to support long-term mentoring relationships for youth impacted by foster care

To apply: Candidates should submit a resume and cover letter explaining why you would like to be considered for this position to

Job Search Ends: January 31, 2020


Organizational Overview:

Silver Lining Mentoring empowers youth in foster care to thrive through committed mentoring relationships and the development of essential life skills. For over ten years, Silver Lining Mentoring has enjoyed continuous growth and success in matching youth in the child welfare system with highly committed volunteer mentors. Silver Lining Mentoring works with young people who are preparing to age out of the child welfare system by teaching critical life skills to help teens successfully transition to adulthood. Silver Lining continues to be among only a few mentoring organizations in the United States, and the only mentoring organization in Massachusetts, that exclusively serves the unique needs of youth in the foster care system.


Silver Lining offers three core services to youth impacted by the child welfare system, Community Based Mentoring, which provides one-to-one volunteer mentorships to youth ages seven and older; Learn and Earn which provides life skills development and leadership opportunities to young people ages 16 and older; and Young Adult Mentoring which provide young adults over age 18 with a committed mentoring relationship to help them navigate their independent living goals. All programs promote social skills, cultivate positive relationships and a sense of community, build self-esteem, and equip youth with skills and relationships critical to their healthy development and successful transition into adulthood.

For more information on our work, our supporters and the incredible young people we serve, please visit



The Program Coordinator is the cornerstone of our strong mentoring match relationships. The Program Coordinator leverages clinical and human services education, the Elements of Effective Practice for Mentoring, and Silver Lining Mentoring’s policies and procedures to help cultivate long-term mentor/mentee relationships. The Program Coordinator, reporting to the Program Manager, is responsible for providing clinically-informed support and guidance to a caseload of mentors/matches, assessing progress of the match relationship, participating in program evaluation efforts, organizing community enrichment activities, and assisting with mentor application interviews. This position requires local travel and attendance at events/activities on occasional evenings and/or

weekends. Silver Lining Mentoring is in an exciting period of growth. Aspects of the job description are subject to change in the coming year to support an organizational structure



Organize Build-a-Match Cohorts

  • Organize and facilitate Build-a-Match program, a 6-week cohort based mentoring program for youth in residential placements aimed at introducing youth to mentoring relationships at a younger age in support of healthy emotional development
  • Manage partner communication and youth enrollment, complete cohort logistics and planning, facilitate weekly sessions, and gather evaluation data for program


Mentor Training and Screening Support

  • Co-facilitate a 4-hour live training for mentor applicants at least once per month
  • Complete pre- and post-training screening of mentor applicants, including reviewing online course material, post-training questionnaires, post-training screening calls, and working cooperatively with the other trainers to offer insights on mentor candidates
  • Assist with periodic continuing education trainings for mentors on specific mentoring topics

Group Events and Mentor Support Group

  • Design and event-plan large group events for matches designed to build community and provide accessible enrichment activities for youth
  • Design and event-plan periodic sub-group events aimed at providing activities with targeted-relevancy based on youth attributes or needs, such as youth location, interest or stage of development
  • Organize and facilitate monthly mentor support group to provide opportunity for volunteer mentors to share peer-to-peer learnings, ideas, and support
  • Iteratively improve events by proactively soliciting youth and mentor input, and responding to post-event feedback
  • Advise and monitor group events and mentor support group budget

Mentoring Match and Youth Support

  • Develop expert knowledge of Silver Lining Mentoring services, policies and procedures, in order to effectively manage a limited caseload of mentee-mentor matches
  • Ensure program quality related to matching, monitoring, supporting, closing, or transitioning the relationship between the mentor and mentee to uphold or exceed average match length of 55 months
  • Proactively communicate with key stake holders relevant to the mentoring relationship, including but not limited to: the mentor, mentee, youth’s social worker, parent/guardian, caregiver, youth’s clinician, the Department of Children and Families (DCF), and FamilyNetworks
  • Serve as a resource-broker for youth and mentors in need of additional services, upholding Silver Lining Mentoring’s strengths-based and trauma-informed framework
  • Mediate and resolve challenges within mentoring relationship

Administrative Duties and Teamwork

  • Collect and enter ongoing evaluation data on matches into Salesforce database
  • Collect and enter efforts to support mentors, mentees, and matches into Salesforce database
  • Collect, upload and update mentoring files into Box cloud database
  • Serve collaboratively as a member of the Program team by assisting with the implementation of youth and match cohorts, such as Build-a-Match and Learn & Earn; and Silver Lining Mentoring organizational activities, such as the annual Match gala

Additional duties as assigned.


  • Strong belief in the mission, vision, and values of Silver Lining Mentoring
  • Commitment to Silver Lining Mentoring’s framework of providing youth-focused, trauma-informed, harm reduction, and strengths-based programming
  • Silver Lining is committed to building a culturally diverse staff and strongly encourages applications from people of color and people with experience with the foster care system
  • Master’s degree in Social Work (MSW), OR comparable degree or work experience required.
  • Excellent facilitation and presentation skills
  • Strong event-planning, organizational, and time management skills and keen attention to detail
  • Possess a strong level of self-awareness, accountability, and adaptability
  • Ability to respond flexibly to a fluid and evolving program environment
  • Strong interpersonal, oral and written communication skills
  • Ability to balance the needs of multiple stake holders and work collaboratively with different departments
  • Experience working with youth with out of home experience, young people of color, and/or youth who identify as LGBQ and/or TGNC preferred
  • LCSW, LICSW, LMHC, or comparable human services licensure preferred
  • Valid driver’s license and access to a vehicle preferred


Silver Lining Mentoring offers a strengths-based, collaborative staff team, flexible work environment, and accessible office location in downtown Boston. This position will require some weekend and evening hours, as well as local travel. Salary commensurate with experience. Silver Lining is able to provide a relocation stipend if applicable. Silver Lining Mentoring is an Equal Opportunity Employer.

Silver Lining Mentoring

Program Coordinator

Organization: Silver Lining Mentoring

Position Title: Program Coordinator

Position Tagline: Create community-building events, facilitate trainings and mentoring groups; and bring…

Details at a glance

  • On-site Location
  • Full Time Schedule

How to Apply

To apply: Candidates should submit a resume and cover letter explaining why you would like to be considered for this position to

To apply: Candidates should submit a resume and cover letter explaining why you would like to be considered for this position to


727 Atlantic Avenue, 3rd Floor, Boston, MA 02111

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