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Resident Monitor (*Valid NYS Security Guard License Required*)

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Published 8 days ago

WPA empowers women to redefine their lives in the face of injustice and incarceration. Together, we forge pathways towards freedom, safety, and independence. 

We are currently recruiting for Resident Monitors in WPA's Residential Services Unit at Sarah Powell Huntington House. This position is responsible for maintaining a safe and secure environment for residents, staff and visitors at WPA’s residential locations and for monitoring day-to-day operations of reception area.

DUTIES

  • Monitor all residents and staff entering and leaving the building.
  • Log in communications book all activities including package deliveries, arrivals and departures.
  • Conduct security and safety walk-through.
  • Intervene and diffuse crisis situations.
  • Monitor client visitation.
  • Alert clinical staff via log of any disruptive or destructive client behavior.
  • Provide clerical support by answering telephone inquiries, data entry, light typing, filing and sorting of mail.
  • Inspect clients’ belongings upon admission to the program.
  • Distribute metro cards and petty cash and reconcile.
  • Assist in the conduct of fire drills.
  • Perform any other department or agency related duties or special projects as directed by supervisor.
  • Participation in all external and internal staff trainings. 


QUALIFICATIONS

  • NY State Security License
  • Certificate in First Aid, CPR and fire safety or ability to obtain certificate.
  • Excellent inter-personal skills.
  • Bilingual English-Spanish proficiency a plus.
  • Good documentation skills.
  • Pleasant telephone manner.
  • Computer literate or willingness to learn.
  • Ability to distinguish boundary issues and transference issues with that of the clients.
  • Ability to interact with a diverse population challenged by issues such as substance abuse, HIV/ AIDS, mental health and communication barriers.

Required experience:

  • Working Front Desk or Security: 1 year

Required license or certification:

  • Security Guard License (Armed or Unarmed)

Required education:

  • High school or equivalent

WPA empowers women to redefine their lives in the face of injustice and incarceration. Together, we forge pathways towards freedom, safety, and independence. 

We are currently recruiting for Resident Monitors in WPA's Residential Services…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    High School Diploma Required

Salary

$15/hour

Benefits

Full-time employees are offered a competitive package of benefits and generous paid time off policy.

Full-time employees are offered a competitive package of benefits and generous paid time off policy.

Location

On-site
347 East 10th Street, New York, NY 10009, United States

How to Apply

Please submit your resume and cover letter to: jobs@wpaonline.org with "Resident Monitor" in the subject line.

Please submit your resume and cover letter to: jobs@wpaonline.org with "Resident Monitor" in the subject line.

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