POSITION SUMMARY: The Education Manager is responsible for planning, implementing, coordinating, and seeking funding for patient and professional education programs for the New York metro area including New York City, Fairfield/Westchester, Long Island and Northern New Jersey in accordance with the Crohn’s and Colitis Foundation policies, procedures and strategic plan.
REPORTS TO: The Education Manager directly reports to the East Area Education Director and indirectly to the Senior Director of Field Education and Camp Oasis.
- In partnership with key medical volunteers and chapter staff, develop strategic annual education plan for the New York City, Fairfield/Westchester, Long Island, and Northern New Jersey Chapters.
- Set date, time, final location, and attendance goals for all education programs across the chapters
- Set up registration pages and create flyers/postcards to market program
- Ensure revenue (pharma and registration fees) for all education programs
- Coordinate speakers for all programs
- Coordinate timeline and tasks for all staff-led programs, including the program marketing plan. This plan should specify who is responsible for sending each marketing activity, which should be coordinated and addressed on a chapter-by-chapter basis with all parties in agreement 8 – 12 weeks prior to each program
- Work with volunteers to support registration and other activities at all education programs
- Attend all education programs
- Enter data monthly on program attendance in Education, Support, and Advocacy (ESA) data trackers
- Ensure cross-collaboration of walks and special events at all programs. Offer exhibit space to Take Steps and Team Challenge managers.
- Act as the primary point person for all Camp Oasis questions and logistics
- Coordinate camper recruitment efforts for New York Camp Oasis
- Recruit medical and other volunteers for camp; manage medical team at camp
- Serve as primary point person (in collaboration with New England Education Manager) working with New York Camp Director
- Work with Regional Director/Executive Director in securing major donors, foundation and corporate support for Camp Oasis
- Ensure camp logistics are all in place from application through evaluation of camp
- Communicate all deadlines and needs to chapter staff and volunteers in advance
- Attend camp and act as the Foundation’s liaison to camp, parents and medical volunteers
Support Programs – Groups and Power of 2
- Act as primary liaison for all support group and Power of 2 volunteers
- Collect monthly attendance from support group facilitators
- Provide volunteers with support group flyers and other materials
- Assist with recruitment and training of support volunteers
- Coordinate strategic plan for GI outreach and track/enter monthly data
- Work with volunteers to research GI offices/academic centers, infusion centers, endoscopy centers etc. for GI outreach
- Make visits in local chapters
- Act as the primary point person for all state and federal advocacy initiatives
- Work with Director of Advocacy and State Advocacy Manager to address insurance, restroom access, etc.
- Work with Board volunteer(s) on local advocacy issues
- Work with Board volunteer(s) on Day on Hill promotion and local attendance
Chapter Medical Advisory Committee (CMAC) Development
- Cultivate CMAC chair and membership in partnership with local Executive Directors
- Drive CMAC objectives and ensure active CMAC involvement in local program planning and implementation
- Handle all CMAC logistics, including communication, developing agendas, managing meeting logistics, etc.
- Ensure all CMAC members are professional members of the Foundation. Connect all other membership issues to the Membership department at national
Local Chapter Support
- Attend local chapter staff meetings in person or by phone, as schedule allows
- Keep local staff updated on new resources, upcoming local and national programs.
- Participate in chapter prospecting meetings.
- Attend a minimum of 1 board meeting, per chapter, per year
- Prepare education updates for all board and staff meetings
- Work with Take Steps staff on attending and staffing the mission tent at all walks in their home chapter
- Education Manager will help recruit and train volunteers for the mission tents outside of home chapter
- Education Manager will communicate any new resources, programs, etc. that should be highlighted at the tent
- Work with local staff to ensure education resources (brochures, etc.) are updated 2 times per year.
The essential functions of the job include, but are not limited to, the duties listed in the job description.
- Actively seek opportunities to address community needs and positively impact local region while advancing the Crohn’s and Colitis Foundation’s mission, goals and values.
- Keep abreast of National Office activities and properly utilize the resources available.
- Be knowledgeable about Crohn’s disease and ulcerative colitis and the Foundation’s strategic plan and operations.
- Assure the proper use, management, security and upkeep of the Foundation’s facilities, equipment and documents.
- Other duties as assigned.
- This is not a direct patient care or education position. Candidates will work with professionals and patients on the delivery of information, but will not have direct care or education responsibilities.
- QualificationsMinimum of BA/ BS in social work, nursing, public health, or health related discipline, Masters Degree preferred – MSW, MPH.
- At least five years experience in program development preferably within a health-related organization, not-for-profit experience a plus.
- Ability to develop collaborative relationships with healthcare facilities, community organizations and volunteers.
- Demonstrated track record of success using a variety of strategies to improve service delivery, increase presence in the healthcare community, develop and implement membership growth and participation.
- Applicable skills in planning and budgeting, project management, volunteer development and supervision.
- Self-motivated, results oriented professional with strong organization skills.
- An effective communicator, both written and oral, with a focus on collaboration.
- Able to multitask.
- Strong computer skills including word processing, PowerPoint, Excels and database applications preferred.
- Extensive travel within territory (30% travel) and the ability to work flexible hours (evenings and weekends) are required. Ability to provide personal transportation is a plus (reimbursement provided).
Minimum Education Required