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24/7 CRISIS COUNSELOR/ADVOCATE HOTLINE CONSULTANTS I and II

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Published 11 days ago

Part-Time


THIS IS AN HOURLY PAID CONSULTANT POSITION. THERE WILL BE NO BENEFITS (MEDICAL, ETC.) OR LEAVE (VACATION, SICK, PERSONAL) PROVIDED.

 

 I.           GENERIC DESCRIPTION


The Crisis Counselor/Advocate Hotline Consultants I and II report directly to the Volunteer Recruitment & Special Projects for Victims Supervisor and are responsible for hotline coverage during non-business hours on weekdays, weekends and Holidays.


II.           SPECIFIC DUTIES


A.   Provide direct services via a 24 hour crisis hotline to crime victims in Montgomery County as follows:


1.     Crisis services including crisis intervention, supportive crisis counseling, information and appropriate referrals to connect individuals to relevant services who have been affected by violent crimes in our community.

2.     In-person hospital accompaniment to emergency medical examinations resulting from rape, upon contact from hospitals serving Montgomery County.

3.     In-person police interview accompaniment when requested by a police department in Montgomery County.

4.     Must answer 24 hour crisis hotline calls within 3 rings.

5.     Must be at hospital accompaniments within one (1) hour of contact from hospital.

6.     Must submit invoices on a bi-weekly basis for payment.


7.     WEEKDAY HOTLINE SHIFT:


Weekday shifts are divided between Consultants I and II


Weekday Shift A Morning 6:00AM – 9:00AM

Weekday Shift B Afternoon 5:00PM – 7:00PM

Weekday Shift C Evening 7:00PM – 12:30AM

Weekday Shift D Overnight 12:30AM – 6:00AM



WEEKDAY HOTLINE SHIFT COVERAGE SCHEDULE

CONSULTANT I

CONSULTANT II

 

 

 

Monday

Tuesday

Wednesday

Thursday

 

 

 

When on weekday hotline shifts (5:00 PM to 9:00AM) must report any victim contacts to the supervisor/designated staff before 9:30AM on the morning following hotline duty.


6.     WEEKEND HOTLINE SHIFTS:


Requires weekend coverage on alternating days according to the schedule provided each month (5:00 PM Friday to 9:00 AM Monday).


Weekend Shift E Morning 6:00AM – 12:00PM

Weekend Shift F Afternoon 12:00PM – 6:00PM

Weekend Shift G Evening 6:00PM – 12:00AM

Weekend Shift H Overnight 12:00AM – 6:00AM


WEEKEND HOTLINE SHIFT COVERAGE SCHEDULE

CONSULTANT I

CONSULTANT II

 

 

 

Friday

Saturday

Sunday

Monday

 

 

 

Consultants on weekend hotline shifts must report any victim contacts to the supervisor/designated staff before 9:30 on Monday morning following hotline duty.


7.     HOLIDAY HOTLINE SHIFTS:


CONSULTANT I

CONSULTANT II

Christmas Eve

Christmas Day


New Years


New Year’s Eve


Thanksgiving


The day after Thanksgiving


Labor Day


Columbus Day


Memorial Day


Independence Day


Spring Holiday


Presidents Day


MLK Day

Juneteenth

  1. GENERAL


1.     Consultants may switch days between themselves when the need arises. The need for change must be in days of coverage and must be provided to the supervisor.

2.     Consultants must reside in the Pennsylvania SE Philadelphia suburban region, within one (1) hour drive of all hospitals serving Montgomery County.

3.     All consultants must abide by contractual agreements. 

4.     Consultants are expected to deliver services to victims of sexual violence and other crimes in all regions of Montgomery County.

5.     Consultants adhere to the vision, mission, and policies of the agency and PCAR and PCCD standards of service delivery.

6.     Consultants must attend agency meetings and case consultation.


  1. QUALIFICATIONS FOR POSITION


Completion of the 40+ hour state mandated Sexual Assault Counselor (SAC) training and 25 hour Victim Witness Advocate training as a condition of hiring. Criminal record, Child Abuse History and FBI fingerprinting background checks are required. Vehicle, valid Pennsylvania drivers’ license and automobile insurance required. Bilingual applicants are encouraged to apply. EOE


V.           SKILLS REQUIRED FOR POSITION


Skilled in supportive, problem-solving counseling and crisis intervention. Ability to fulfill responsibility and make sound decisions. Ability to work effectively as a victim advocate and as a systems liaison. Empathy, ability to listen actively and supportively, ability to be non-judgmental, ability to accept and give constructive criticism, mastery of skills and concepts featured in Sexual Assault Counselor/Victim Advocate training, ability to use referral guide and other resources effectively, ability to adhere to agency procedures and policies, punctuality and willingness to be a team player.

Part-Time


THIS IS AN HOURLY PAID CONSULTANT POSITION. THERE WILL BE NO BENEFITS (MEDICAL, ETC.) OR LEAVE (VACATION, SICK, PERSONAL) PROVIDED.

 

 I.           GENERIC DESCRIPTION


The Crisis Counselor/Advocate Hotline Consultants I and II report directly to the…

Details at a Glance

  • Time Commitment
    Part Time Schedule
  • Start Date
    November 1, 2021
  • Application Deadline
    October 29, 2021
  • Education
    High School Diploma Required
  • Professional Level
    Entry level

Compensation

See below
competitive rate

Benefits

This is an hourly part time position, there are no benefits with this position,

This is an hourly part time position, there are no benefits with this position,

Location

Remote
Work must be performed in or near Norristown, PA
Associated Location
325 Swede St, Norristown, PA 19401, USA
2nd. Floor

How to Apply

please email resume to mary-onama@vscmontcopa.org

please email resume to mary-onama@vscmontcopa.org

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